Business Details
21 Years
experience
Expert Computer Repair Services in Southampton
Established in 2005, Computaplace (Digiserv Ltd) has built a reputation as a trusted provider of comprehensive computer repair services in Southampton and the New Forest area. Our team of experienced engineers specialises in repairing all brands of computers and devices, including Apple Macs, laptops, desktops, tablets, and phones. We offer a wide range of services from virus removal and data recovery to hardware replacements and performance optimisation, backed by a 12-month parts warranty. Our commitment to transparent pricing and customer satisfaction ensures clients receive reliable solutions tailored to their specific needs. With both in-store and on-site service options, we cater to residential and business customers across 50+ localities. Our expertise extends to broadband setup, printer diagnostics, and custom PC builds, supported by a stock of essential components and accessories. By prioritising clear communication and practical recommendations, we help clients navigate technical challenges without jargon or unnecessary complexity. Our 1,000+ on-site repairs demonstrate our dedication to resolving issues efficiently while maintaining a focus on long-term device functionality. This combination of technical proficiency and customer-centric service has earned us consistently positive feedback from the communities we serve.
Services
Virus Removal
Data Recovery
Hardware Repairs
Software Troubleshooting
Custom PC Builds
Laptop Screen Replacement
Broadband Setup
Printer Diagnostics
On-Site Repairs
Device Accessories
Served areas
- Southampton and New Forest Areas
Details
- Year established: 2005
Highlights and features
- We offer a 12-month parts warranty on all repairs
- Our engineers have completed 1,000+ on-site repairs
- No booking required for in-store service
- We service 50+ locations across Southampton and New Forest
- Experienced with all major brands including Apple, Dell, and HP
Associations and certifications
- Microsoft Certified Systems Engineer
What people say
Excellent friendly service
Great help with mobile phone
Nothing too much problem
Engineers have carried out 1000s of repairs
Performance optimisation services
Services
Virus Removal
Our technicians eliminate viruses, malware, and other malicious software from computers and devices. We perform thorough system scans, remove harmful code, and restore normal functionality while preserving client data. This service includes security updates and anti-virus software recommendations to prevent future infections.
Laptop Screen Replacement
We replace cracked or damaged laptop screens with genuine parts, restoring full visual functionality. Our engineers handle all screen sizes and types including LED, LCD, and touchscreen models. The service includes calibration and testing to ensure optimal display performance after replacement.
Data Recovery
Our specialists retrieve lost or deleted files from damaged storage devices. We handle hard drive failures, accidental deletions, and system crashes using advanced recovery tools. This service covers internal drives, external storage, and memory cards across Windows, Mac, and Linux platforms.
On-Site Repairs
Our engineers provide computer repair services at client locations across Southampton and New Forest. This includes hardware diagnostics, software troubleshooting, and network setup. We bring necessary tools and parts to resolve common issues during the initial visit, minimising device downtime.
Hardware Upgrades
We enhance device performance through component upgrades including RAM, SSDs, and Wi-Fi adapters. Our technicians recommend appropriate upgrades based on usage requirements and perform installations with full system compatibility checks. This service improves speed and responsiveness for both personal and business computers.
People
Martin
Lead Technician
With over 15 years' experience in computer repair, Martin specialises in complex diagnostics and data recovery. He excels at explaining technical processes clearly and has helped hundreds of clients transition to new devices while maintaining data continuity.
Questions
What computer repair services do you offer?
We provide virus removal, data recovery, hardware repairs, software troubleshooting, and custom PC builds. Visit our Southampton shop or request home service.
Where is your repair shop located?
Our store is at 75a Long Lane, Holbury, Southampton SO45 2ND. Open 9AM-6PM Monday to Saturday, no appointment needed.
Do you repair Apple devices?
Yes, we repair all Apple MacBooks and iPads including screen replacements, battery issues, and liquid damage repairs.
Can you fix slow laptops?
We optimise performance through SSD upgrades, software cleanup, and RAM enhancements to restore laptop efficiency.
Do you offer on-site computer repair?
Yes, we provide callout services for businesses and residents across Southampton and New Forest areas.
What warranty do repairs include?
All repairs come with a 12-month parts warranty covering components we replace during service.
Reviews (20)
Paul Watton
May 23, 2022
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I have had several repairs and have purchased a desk top from this business. Always reliable good value and quality service.
Story Time Read Aloud With Funny Twins Plus One
Apr 15, 2022
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The place to go locally for computer repairs and upgrades, (such as making an older PC faster and more usable again. Talk to them about RAM upgrades and SSD's).
Lisa V.
Feb 09, 2022
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Super happy with how they've resolved an impossible situation with my OHs laptop. I'd spilt a whole cup on tea over it, my partner left it on and then put it on charge! Unsurprisingly it wemt off and was dead! However, they've completely stripped it to the bare bones, have cleaned the corrosion and its starting working - including they keyboard! It was such an expensive laptop, they charged a really good rate to repair too and kept us informed the whole step of they way. Life savers!
Alana
Jan 23, 2022
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Fantastic service, friendly and very experienced team who will do everything they can to help. Have been using them for over a decade.
Lynn Clunie
Dec 05, 2021
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Great customer service and great value. They recovered so many photos for me that I thought I had lost forever. Will definitely use again.
Dizzydjc Dizzydjc
Nov 06, 2021
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Great place to go to get upgrades and repairs on your PC. I recently took my custom build PC in for a PSU upgrade and was told I could bring it in for a relatively cheap price to get it done. I am very pleased with the outcome and will recommend to others as well as likely pop back if I have any further issues or want any more intricate upgrades. Don't be put off by building works outside like I was either, they are definitely open and just ring in to say you're outside and they will greet you. Thank you very much guys!
Calum Sloan
Oct 22, 2021
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I dropped my Chromebook off at Computaplace over 2 months ago now for a USBC charging port repair and still haven't had the issue resolved. The communication has been absolutely dreadful. I've only ever received one call from the company and that was at 7pm on a Friday evening and no voicemail was left. Every time I call for an update, i'm told a new reason why the repair hasn't worked or been successful but something else is looking to be attempted.
Surely if something failed and you're going to attempt another method, you would do it straight away afterwards, whilst the laptop is in pieces, not the following week. I haven't heard anything since I last called them over two weeks ago now and have all but given up. Would not recommend.
Surely if something failed and you're going to attempt another method, you would do it straight away afterwards, whilst the laptop is in pieces, not the following week. I haven't heard anything since I last called them over two weeks ago now and have all but given up. Would not recommend.
Jocelyn Hughes
Sep 09, 2021
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Thanks to Martin and Daniel I was able to continue oeprating as a Virtual Trainer after a "blue screen melt down". They were calm (despite their panicking customer) and reassuring and repaired the PC in time for me to continue my business operation with minimal disruption. Thanks to you both.
Antony Barker
Aug 03, 2021
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Took my laptop in for a repair as the screen image was playing up. They quickly identified the problem and carried out a quick but effective repair at a fair price. Pleased to gt my laptop back working again so quickly. Many thanks.
Aaron Phipps
Mar 09, 2021
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I have a powerful laptop for work (Dell XPS) that was starting to show a few signs of age. I considered a new one but instead got a full service, new hinge, air vents cleaned and battery. It's as good as new and I'm sure I'll get a few more years out of it now. Old school shop where they speak to you like a human and charge a fair price. 10/10
Julie Medley
Nov 18, 2020
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Excellent service again. I find Martin and Daniel very knowledgeable. They have always fixed my problems quickly, and explain the issues in a way that I can understand. They do a great job, and don't overcharge. Very pleased with their service, would recommend highly.
Melanie C.
May 30, 2016
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Martin is outstanding. The service and care you get from him and this business is so refreshing and puts you at ease that the job will be done efficiently and effectively and for a competitive price. I took in my Mac and he was well up to the task of fixing it's problem, so not just PC issues dealt with here. Thanks Martin, will always come back to you first.
Rachel Hickling
Very pleased to say this local shop also sells iPhone chargers too, very handy & cheerfull & reasonably priced, a lot quicker, cheaper & convenient than travelling to the big supermarkets to get one!
Colin Thompson
I needed the compete replacement of my computer system. Computaplace was able provide the needed kit promptly and at a good price. The system was quickly set-up and installed using the company's reliable and expert service. They can also do repairs as well! All round an excellent service.
Debbie Leckenby
I took my laptop in with a problem that had occurred when a friend was trying to take it back to factory settings. The kind chaps said no problems it will be ready by the next day but then they found out there was a very serious problem with it and although it took longer than expected they kept me informed the whole way and in the got it sorted. Now i have a great working laptop due to their perseverance and at a very reasonable price.
Jamie Rose
I have been to this shop many time with lots of diffrent issues. Not only did they sort them out the customer service was spot on, would recommend them to every one.
David Thomas
Excellent local service repair, update and service all sorts of PC regardless of age and spec. The staff are knowledge, competent and know what they doing but they do not speak down to you but explain things in plain English. Their prices are very good as well...
Sam Pritchard
We went in today as one of the keys had come lose on our laptop. They fixed it with minutes and did not charge me. Very fast efficient and friendly service. Would highly recommend them. Many thanks
Robyn Penny
The best service! Really friendly, helpful, and efficient. Would highly recommend - you don't need to go anywhere else :)
Susan Valerie Kilford
Great Service from the guys here at Computaplace. My PC (7 years old) had an issue following a Windows 10 upgrade (no bootable disk) they managed to sort out the issue, and reload the operating system and applications, and recover all my data. Highly recommend. Good quick service with excellent communication about the resolution, and the charges (which were excellent value).