Business Details
31 Years
experience
Emergency
services
Trusted IT Support & Cloud Solutions in London Docklands
Established in 1995, Premier Computer Support has evolved from a computer maintenance provider to a leading IT solutions company serving London and global clients. Our 30-year legacy combines technical expertise with proactive strategies, offering tailored IT support, cloud services, and disaster recovery solutions. With a client retention rate exceeding 97%, we prioritise reliability through 24/7 server monitoring and rapid response protocols. Our team of certified engineers delivers comprehensive services ranging from network infrastructure design to hybrid cloud implementation, supporting businesses from SMEs to multinational corporations. Backed by partnerships with industry leaders like Microsoft and VMware, we maintain cutting-edge capabilities while preserving the personal service ethos that defined our early years. Our history of navigating technological transitionsfrom typewriters to cloud computingpositions us to future-proof client operations while maintaining second-to-none IT support.
Services
IT Support
Cloud Services
Managed IT Services
24 Hour Support
Server Virtualisation
Disaster Recovery
Network Installations
Wireless Networking
Details
- Year established: 1995
Highlights and features
- 30 years' experience in commercial IT solutions since 1995
- 97% client retention rate through consistent service excellence
- 24/7 proactive server monitoring with automated alerts
- Tailored solutions for businesses from SMEs to enterprises
- Global remote helpdesk supporting international operations
Associations and certifications
- Microsoft Gold Certified
- Veeam
- VMWare
- Spitfire
- Lenovo
- Microsoft Hyper-V
What people say
Phenomenal response times
No downtime
Fantastic communication
24/7 engineer equivalent
Cost-effective solutions
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business systems. Using proactive strategies, we ensure 24/7 operational continuity through automated server monitoring and rapid issue resolution. Businesses benefit from reduced downtime and access to expert technicians with over 30 years' collective experience.
Cloud Services
Cloud solutions offer scalable infrastructure with secure remote access to business data. We implement hybrid, public, and private cloud environments tailored to organisational needs. Clients gain flexibility, business continuity, and cost-effective IT resources without upfront hardware investments.
Disaster Recovery
Our disaster recovery plans protect against data loss through comprehensive backup solutions. With server co-location and virtualisation technologies, we ensure rapid system restoration. Businesses maintain operations during emergencies with minimal disruption and guaranteed data integrity.
Network Installations
Professional network infrastructure design and implementation services for secure business connectivity. We create robust wired and wireless networks with scalable architecture. Solutions include security protocols, access controls, and integration with existing IT systems for seamless operation.
24 Hour Support
Round-the-clock technical support with immediate response for critical issues. Our monitoring systems detect potential problems before they affect operations. Businesses receive uninterrupted IT assistance through phone, remote access, and on-site engineer dispatch when required.
Questions
What cloud services do you offer?
We provide hybrid, public, and private cloud solutions with server virtualisation, Office 365 migration, and hosted desktops. Our services include data encryption and scalable storage options.
How do you ensure data security?
Data protection uses enterprise-grade encryption, regular backups, and secure server co-location. We implement multi-layered security protocols to prevent unauthorised access and cyber threats.
Do you support international businesses?
Yes, our remote helpdesk serves clients globally with multilingual support and region-specific compliance measures for data protection and IT governance.
What IT support hours are available?
Standard support operates Monday-Friday 9am-5:30pm with 24/7 emergency assistance available upon request for critical system issues.
Can you handle server virtualisation?
Our specialists implement server virtualisation to optimise hardware usage, creating multiple virtual environments on single physical servers for improved efficiency and resource allocation.
What disaster recovery options exist?
We create custom contingency plans with automated backups, rapid data restoration, and business continuity strategies to minimise operational disruption during emergencies.
Reviews (1)
Russell Bennett, Quirk Deakin Estate Agents
Fantastic communication is the key to out long term relationship, from the initial helpdesk support call to the arrival of our dedicated technician, the process is so seamless