Business Details
23 Years
experience
Expert Computer Repairs and Sales in St Helens
Established in 2003, we are a family-run computer sales and repair centre based in St Helens. Our team combines technical expertise with a genuine passion for technology, ensuring we offer products we personally use and recommend. We provide comprehensive repair services for PCs and laptops, including virus removal, data backups, and screen replacements, with most repairs completed within 24 hours. Our diagnostic fee of 25 is waived if repair work is carried out. We pride ourselves on competitive pricing, extensive component availability, and a commitment to customer satisfaction. Our showroom features the latest technology for customers to explore.We offer nationwide delivery via DPD Local and free local collection for orders over 100. With over two decades of experience, we prioritise transparency, technical proficiency, and reliable service. Our team maintains industry knowledge through continuous engagement with emerging technologies. We operate under strict quality control measures, including CCTV-monitored packaging processes. Our reputation for trustworthy service has been built through consistent delivery of value-driven solutions to both individual and business clients.
Services
Computer Repairs
Custom PC Builds
Component Sales
Laptop Repairs
Virus Removal
Data Backup
Monitor Sales
Gaming PCs
Hardware Installation
Technical Support
Details
- Year established: 2003
Highlights and features
- 20 years of technical expertise since 2003
- Same-day diagnostics with no fee if repaired
- Next-day repair service available
- Showroom with latest technology demonstrations
- Nationwide delivery with tracking included
What people say
Excellent repair service
Competitive component prices
Knowledgeable staff
Quick turnaround
Great custom builds
Services
Computer Repairs
We offer comprehensive computer repair services covering hardware faults, software issues, and virus infections. Our technicians provide diagnostics and fixes for desktops and laptops, with most repairs completed within 24 hours. Customers benefit from our technical expertise and competitive pricing structure.
Custom PC Builds
Our custom PC builds cater to gaming, content creation, and business needs. We offer component selection guidance and assemble systems to specification, including cooling solutions and RGB lighting options. Customers receive fully tested systems with warranty coverage on parts and labour.
Component Sales
We sell a wide range of computer components including processors, graphics cards, storage devices, and peripherals. Our inventory includes both budget and high-end options from major brands. Customers can purchase components for upgrades or new builds with expert advice available in-store.
Laptop Repairs
Specialised laptop repair services include screen replacements, battery upgrades, and motherboard repairs. We handle various brands and models with diagnostic tools to identify issues efficiently. Repairs use quality replacement parts with warranty coverage for service longevity.
Data Backup
Our data management services cover backup solutions and recovery operations. We assist with transferring files to new devices and recovering data from failed storage media. Customers receive guidance on maintaining data security and implementing effective backup strategies.
Questions
What are your current opening hours?
We are open Monday to Friday 10:00-16:00 and Saturday 10:00-14:00. We are closed on Sundays and bank holidays.
Do you offer next-day delivery?
We use DPD Local for nationwide deliveries with 1-hour time slots. Local customers may receive same-day delivery at our discretion.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and bank transfers for both online and in-store purchases.
Do you provide warranty on repairs?
Yes, all repair work includes a 3-month warranty covering both parts and labour, with extended warranties available on select components.
Can I build a custom gaming PC online?
Our website offers custom PC configuration options. You can select components and receive a quote, with assistance available via phone or email.
How do I check order status?
Registered customers can track orders through their account. We also send tracking details via email once orders are dispatched.
Reviews (6)
Kiwi Tech
Feb 05, 2022
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Very good customer service and reasonable prices on computer components. The price of the graphics card I bought from their website went down and they even refunded me the price drop difference. Would recommend to anyone. They also had Very fast delivery too! I'd much rather support a smaller business like this one than the big online stores.
Steve Fry
Jan 23, 2022
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I have bought two desktop and a laptop from here over the years. They have always been ready on time and replaced the laptop without problems after a persistent fault made it unreliable. Good service and for what I wanted really good price compared to major chains.
Terence Parr
Jan 03, 2022
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I've known the staff for many years very knowledgeable, friendly, helpful, would definitely recommend, Lightning Computers.
J. Marx
May 02, 2021
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Very friendly and helpful staff, they recommend what system/parts will be the best to fit your needs, while not trying to oversell or shove a sale down your throat. Absolute quality service, would recommend anyone check these guys out, I will definitely be shopping with these again
Steven Jarman
Apr 18, 2021
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Fantastic service from start to finish. Ordered a refurb gaming pc for my son's birthday; clear, straightforward advice, and built and delivered at very short notice. One lead had come undone during transit - I e-mailed that evening, and had a reply within minutes explaining how to reconnect, and offering a return in the post if there were any problems. Sorted. Overall, the price seemed very reasonable compared to other sites we'd researched, and we will definitely use again in future.
Stuart Ridgway
Nov 10, 2020
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Got a gaming PC here, for my son. Very reasonably priced and good quality components. The staff were friendly and knowledge of all things 'tech'
