Cotswold Computer Medic Ltd

Cotswold Computer Medic Ltd provides a comprehensive range of IT services focused on both consumer and business needs.

1. Computer and Laptop Repairs

Hardware Repairs: They handle a wide variety of hardware repairs, including replacing faulty parts like motherboards, screens, power supplies, and more. They offer professional diagnostics to identify issues and provide efficient solutions.

Software Repairs: This includes fixing software-related problems such as operating system crashes, blue screens, slow performance, and software conflicts. They also assist with installing and troubleshooting software programs.

Virus and Malware Removal: Cotswold Computer Medic provides virus, spyware, and malware removal services to ensure that clients' systems are secure and operating optimally.

Upgrades: They offer hardware upgrades like adding memory (RAM), upgrading storage (e.g., installing SSDs), or improving graphics for enhanced performance, especially for gaming or business applications.

2. Data Recovery and Backup Services

Data Recovery: If data is lost or corrupted due to hardware failure, accidental deletion, or software issues, Cotswold Computer Medic specializes in recovering data from damaged hard drives, SSDs, external drives, and other storage media.

Backup Solutions: They assist customers in setting up proper data backup systems to prevent data loss in the future. This can include cloud backups, external hard drives, or network-attached storage (NAS).

3. IT Support for Businesses

On-site Support: For small and medium-sized businesses, they offer on-site IT support to ensure all systems are running smoothly. This can include troubleshooting issues, setting up networks, or installing new equipment.

Remote IT Support: They also provide remote assistance, allowing them to troubleshoot and resolve many issues without the need for a technician to visit the premises.

Network Setup & Maintenance: They offer networking services, including setting up and managing local area networks (LANs), Wi-Fi networks, and network security configurations for businesses to ensure seamless connectivity.

4. Custom Computer Builds

Tailored Builds: For individuals and businesses with specific needs, such as high-performance gaming systems, workstations for video editing, or custom-built servers, Cotswold Computer Medic offers custom-built PCs. They work closely with clients to design systems that meet their exact specifications, ensuring the right balance of performance, storage, and value.

Consultation and Advice: They provide advice on selecting the best components for the user's requirements, whether it's for gaming, content creation, or professional use.

5. IT Consultancy

Advice on Technology Solutions: Cotswold Computer Medic also offers consultancy services to businesses, advising on technology purchases, upgrades, or transitioning to more modern IT infrastructures.

Cybersecurity Consultation: They help businesses assess their cybersecurity needs, implement firewalls, antivirus solutions, and other tools to protect sensitive information and systems from cyber threats.

6. Personal Support

Home Users: For individuals, Cotswold Computer Medic provides a personal touch, helping customers with everything from setting up new computers and laptops to providing ongoing support for everyday tech problems.

Tutoring and Training: They also offer training for individuals looking to enhance their computer literacy, covering topics like using software programs, internet security, or even general tech tips.

7. Flexible Service Options

Drop-off/Collection Service: For repairs, customers can either drop off their devices at the service location or arrange for collection and delivery, making it convenient for those who cannot visit in person.

Emergency Services: In case of urgent repairs, they offer quick turnaround times to get your devices back up and running as fast as possible.

Preventative Maintenance: Offering regular maintenance services such as cleaning, updates, and general tune-ups to keep systems running efficiently and prevent future issues.

Geographic Reach

While Cotswold Computer Medic operates primarily within the Gloucestershire, they extend their services to surrounding areas, ensuring they cater to a wide geographic area of clients. Their combination of remote and on-site services means they can reach a variety of customers, regardless of location.

Customer Service and Reputation

Cotswold Computer Medic has built a solid reputation for providing trustworthy, reliable, and professional IT services. Their focus on clear communication, transparent pricing, and high-quality workmanship has made them a go-to choice for both home users and businesses in their region.

Overall, the company aims to provide a one-stop solution for all computer-related needs, combining expert technical skills with personalised customer service.