IT Support & Repairs For Home and Business
Pointfix Computers is a mobile service provider that brings expert computer repair and IT support directly to your home or office at your convenience. With over 20 years of experience, we specialize in same-day repairs for both personal and business computers. Our comprehensive services include desktop PC repairs, laptop repair services, and IT consultancy, ensuring we meet all your technological needs wherever you are.We handle a wide range of issues, including new PC installations and purchases, software and hardware problems such as viruses, malware, and email issues, as well as any hardware faults. In addition to repairs, we offer advice and support for network infrastructure, IT support packages for businesses, and consultancy in cyber security to keep your systems secure and efficient.
Our clients value the swift and effective resolution of their IT problems, which is why our same-day computer repair service is so popular. Instead of wasting time traveling to a local repair shop that may not be able to assist you, our Surrey-based specialists come to you. We can resolve 90% of all issues, including hardware problems, software errors, virus removal, new machine setups, and Apple Mac repairs, on the same day at your home or business. Our goal is to schedule an appointment within two hours of your call, ensuring prompt and reliable service every time.
Served areas
- Kingston upon Thames, Richmond, Addlestone, Cobham, Epsom, Esher, Ewell, Leatherhead, Molesey, New Malden, Surbiton, Walton on Thames, Worcester Park, Thames Ditton, Long Ditton
Business details
- Year established: 2019
- Insured
Highlights and features
- 20+ Years of Experience delivering reliable IT support and consultancy
- Trusted by Small & Medium Businesses across Surrey and South West London
- Flexible Support – in-person, remote, and phone-based assistance
- Customer-Focused Approach with clear, practical IT solutions
- Local Expertise – based in New Malden, serving nearby communities
- Comprehensive IT Support for desktops, laptops, and networks
- Email & Cloud Solutions – secure setup and migration to Office 365 or Google Workspace
- Network Installation & Maintenance – fast, secure, and scalable
- Data Backup & Security Solutions to protect your business
- Tailored IT Consultancy for small and medium-sized companies
- On-Site Visits with quick response and personalised service
- Multi-Platform Expertise – Microsoft Windows, macOS, Linux
Payment methods
- Cash
- Bank transfers
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Services
At Pointfix Computers, we begin with a thorough health check and diagnostic assessment to identify the issue with your computer. This process allows us to provide an accurate timeframe and clear quotation before any repair is undertaken, ensuring full transparency. If we cannot diagnose the fault, no charge applies. However, a minimum fee of 60 is required should you choose not to proceed after diagnosis, reflecting the time invested in identifying the problem.
We provide comprehensive Apple Mac repair services for iMacs, MacBooks, and iPads, whether you are a home or business user. From hard drive failures and RAM faults to logic board issues or complete system outages, our team is equipped to resolve them efficiently. We also offer software support, data recovery, screen replacements, and performance upgrades. With our No Fix No Fee promise, you can rely on a dependable and professional service every time.
We specialise in creating bespoke PCs that match your exact requirements, whether for gaming, business, or specialist applications. Our experienced team ensures each system is expertly designed, fully compatible, and rigorously tested before delivery. From custom performance builds to unique designs, we provide systems built to last, backed by a comprehensive warranty for complete peace of mind.
Our Business IT Support service is designed to provide small and medium enterprises with fully managed, dependable solutions that allow teams to focus on their core work without disruption. We deliver proactive support, ensuring smooth continuity and rapid responses when issues occur. With tailored assistance covering faults, networks, training and hardware, we prioritise every business client. By entrusting us with your IT needs, you gain cost-effective, specialist support that grows with your company.
Reviews (7)
Michael Simmonds
Jul 20, 2025
Steve Bullen
Jul 03, 2025
James Havelock
Jan 03, 2025
Fouzia Mahmood
Sep 27, 2024
Mike Tuer
Mar 13, 2024
Steven Pap
Jan 04, 2023
P. A.
Jun 01, 2021