Business Details
7 Years
experience
IT Support & Repairs For Home and Business
Pointfix Computers is a mobile service provider that brings expert computer repair and IT support directly to your home or office at your convenience. With over 20 years of experience, we specialize in same-day repairs for both personal and business computers. Our comprehensive services include desktop PC repairs, laptop repair services, and IT consultancy, ensuring we meet all your technological needs wherever you are.We handle a wide range of issues, including new PC installations and purchases, software and hardware problems such as viruses, malware, and email issues, as well as any hardware faults. In addition to repairs, we offer advice and support for network infrastructure, IT support packages for businesses, and consultancy in cyber security to keep your systems secure and efficient.
Our clients value the swift and effective resolution of their IT problems, which is why our same-day computer repair service is so popular. Instead of wasting time traveling to a local repair shop that may not be able to assist you, our Surrey-based specialists come to you. We can resolve 90% of all issues, including hardware problems, software errors, virus removal, new machine setups, and Apple Mac repairs, on the same day at your home or business. Our goal is to schedule an appointment within two hours of your call, ensuring prompt and reliable service every time.
Served areas
- Kingston upon Thames, Richmond, Addlestone, Cobham, Epsom, Esher, Ewell, Leatherhead, Molesey, New Malden, Surbiton, Walton on Thames, Worcester Park, Thames Ditton, Long Ditton
Details
- Year established: 2019
- Insured
Highlights and features
- We offer same-day repairs to minimize downtime.
- We provide a no fix-no fee guarantee for transparency.
- We have 30 years of combined industry experience.
- We are fully insured and CRB checked for safety.
- We complete 95% of repairs on location.
Payment methods
- Cash
- Bank transfers
Services
Computer Repair Services
At Pointfix Computers, we begin with a thorough health check and diagnostic assessment to identify the issue with your computer. This process allows us to provide an accurate timeframe and clear quotation before any repair is undertaken, ensuring full transparency. If we cannot diagnose the fault, no charge applies. However, a minimum fee of 60 is required should you choose not to proceed after diagnosis, reflecting the time invested in identifying the problem.
Apple Mac Repair
We provide comprehensive Apple Mac repair services for iMacs, MacBooks, and iPads, whether you are a home or business user. From hard drive failures and RAM faults to logic board issues or complete system outages, our team is equipped to resolve them efficiently. We also offer software support, data recovery, screen replacements, and performance upgrades. With our No Fix No Fee promise, you can rely on a dependable and professional service every time.
Custom Built PCs
We specialise in creating bespoke PCs that match your exact requirements, whether for gaming, business, or specialist applications. Our experienced team ensures each system is expertly designed, fully compatible, and rigorously tested before delivery. From custom performance builds to unique designs, we provide systems built to last, backed by a comprehensive warranty for complete peace of mind.
Business IT Support
Our Business IT Support service is designed to provide small and medium enterprises with fully managed, dependable solutions that allow teams to focus on their core work without disruption. We deliver proactive support, ensuring smooth continuity and rapid responses when issues occur. With tailored assistance covering faults, networks, training and hardware, we prioritise every business client. By entrusting us with your IT needs, you gain cost-effective, specialist support that grows with your company.
Reviews (6)
Michael Simmonds
Jul 20, 2025
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PointFix did a great job for me getting iOS back up and running on a MacBook Pro. Quick, affordable solution.
Steve Bullen
Jul 03, 2025
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Excellent service at a very reasonable price. Was able to upgrade an old, slow Imac that will serve me well for a number of years removing the need for an expensive outlay on a new machine. Highly recommended.
James Havelock
Jan 03, 2025
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PC wasnt booting. Despite being just after Christmas, Silviu assessed the situation and resolved it quickly. Fair price. Recommended.
Mike Tuer
Mar 13, 2024
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Excellent customer service. No fuss. No hassle. Quickly identified why our desktop computer had suddenly stopped working. Ordered the 'new part' for us and kept us advised as to delivery. Came back to fit 'new pack' exactly when he said he would. Problem sorted - at at a very reasonable cost.
Steven Pap
Jan 04, 2023
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Silviu was a magician. Highly recommended for real diagnosis & not the store metality who naturally advise to junk laptop & buy a new one .
P. A.
Jun 01, 2021
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Definetly highly recommend at the highest level. Highly skilled and professional. Can fix all IT problems and done quickly. Honest and helpful. Best IT company I have ever used.