Business Details
16 Years
experience
Honest computer help, at honest prices
Welcome to Berkshire IT Services (BITS), your local computer repair and IT support service, based in Ascot and covering homes and small businesses across Berkshire. I am fully mobile: repairs happen remotely by secure screen-share or in your home or office, so you never have to unplug everything and drive to a shop.What I fix every day: slow computers and laptops, Windows errors and blue screens, virus and malware removal, scam pop-up clean-ups, printers that say "Offline", Wi-Fi dead zones, and data recovery from failing drives. The SSD speed boost upgrade (89 pounds for the fitting, with the drive extra at cost and everything cloned across) is the single biggest speed improvement most computers will ever get, often outperforming a brand-new budget laptop.
Straight talk is part of the service: I specialise in Windows PCs and laptops, and I do not repair Apple Mac hardware or replace laptop screens or keyboards. If your job is outside my skillset I will say so plainly and point you to a trusted specialist rather than take your money.
Every job runs on the same transparent terms: free phone and remote diagnosis, remote support at 25 pounds per 15 minutes (first hour capped at 75 pounds), home visits from 50 pounds, no travel surcharge, and a No-Fix, No-Fee guarantee: if I cannot fix the fault you booked me for, you do not pay for that work.
Opening hours: Monday to Friday 9am-7pm, Saturday and Sunday 12pm-5pm, by appointment. Call (01344) 288177 and speak directly to the engineer who will do the work.
Formerly trading as Berkshire Computer Repair: same engineer, same business, now under the new name.
Services
computer repair services
IT support services
computer services
Served areas
- Ascot, Sunninghill, Sunningdale, Bracknell, Windsor, Old Windsor, Eton, Holyport, Bray, Virginia Water, Sandhurst, Crowthorne
Details
- Year established: 2010
- Employees: 1
- Licensed
- Insured
Highlights and features
- We have over 20 years of IT experience.
- We have run this business since 2010.
- We offer a no-fix, no-fee guarantee.
- Our pricing is transparent from 25 pounds per 15 minutes.
- We provide free phone and remote diagnosis.
Associations and certifications
- Microsoft Certified Professional (MCP)
- CompTIA Linux+
Payment methods
- Cash
- Bank transfers
What people say
best computer services company
favourite IT services company
Ascot
Services
Computer Repair in Ascot
Computer repair and IT support in Ascot (SL5)
Berkshire IT Services is based in Ascot and visits homes and small businesses across SL5. I fix slow Windows PCs and laptops, remove viruses and scam pop-ups, set up printers and Wi-Fi, upgrade old hard drives to SSDs and recover files from failing disks.
There is no travel surcharge anywhere in SL5. A weekday home visit starts at 50 pounds for the first 30 minutes and the first hour is capped at 75 pounds. After that it is 25 pounds per 15 minutes. Weekend visits (12pm to 5pm) are 75 pounds for the first hour.
Plenty of faults can be sorted over a secure screen-share instead, billed at the same rate with no visit minimum. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
For small businesses and home offices I also handle Microsoft 365 and email set-up, antivirus and patching, backups, and quick triage when a workstation or the office network stops working.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services is based in Ascot and visits homes and small businesses across SL5. I fix slow Windows PCs and laptops, remove viruses and scam pop-ups, set up printers and Wi-Fi, upgrade old hard drives to SSDs and recover files from failing disks.
There is no travel surcharge anywhere in SL5. A weekday home visit starts at 50 pounds for the first 30 minutes and the first hour is capped at 75 pounds. After that it is 25 pounds per 15 minutes. Weekend visits (12pm to 5pm) are 75 pounds for the first hour.
Plenty of faults can be sorted over a secure screen-share instead, billed at the same rate with no visit minimum. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
For small businesses and home offices I also handle Microsoft 365 and email set-up, antivirus and patching, backups, and quick triage when a workstation or the office network stops working.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Bracknell
Computer repair and IT support in Bracknell (RG12 and RG42)
If your PC or laptop has slowed to a crawl, throws up a scam warning, or will not connect to the Wi-Fi, you want one person who turns up, finds the fault and tells you the cost before starting. Berkshire IT Services covers Bracknell in RG12 and RG42, for homes, home offices and small businesses.
Typical jobs include Windows 10 and 11 errors and reinstalls, virus and rogue pop-up removal, SSD upgrades to speed up an old machine, printer and router set-up, and recovering photos and documents from a failing drive.
A weekday home visit in Bracknell is 75 pounds with a one-hour minimum, and there is no travel surcharge on top. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After the first hour it is 25 pounds per 15 minutes. If the problem can be fixed on screen, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds and no visit minimum. Diagnosis by phone or remote is free until I have given you the price.
Small businesses in Bracknell can also book help with Microsoft 365 and email, antivirus, backups and workstation faults.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
If your PC or laptop has slowed to a crawl, throws up a scam warning, or will not connect to the Wi-Fi, you want one person who turns up, finds the fault and tells you the cost before starting. Berkshire IT Services covers Bracknell in RG12 and RG42, for homes, home offices and small businesses.
Typical jobs include Windows 10 and 11 errors and reinstalls, virus and rogue pop-up removal, SSD upgrades to speed up an old machine, printer and router set-up, and recovering photos and documents from a failing drive.
A weekday home visit in Bracknell is 75 pounds with a one-hour minimum, and there is no travel surcharge on top. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After the first hour it is 25 pounds per 15 minutes. If the problem can be fixed on screen, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds and no visit minimum. Diagnosis by phone or remote is free until I have given you the price.
Small businesses in Bracknell can also book help with Microsoft 365 and email, antivirus, backups and workstation faults.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Bray
Computer repair near Bray, Berkshire (SL6)
Berkshire IT Services looks after computers for people in Bray and the surrounding SL6 villages. Whether it is a laptop that takes ten minutes to start, a printer that has stopped talking to the Wi-Fi, or a pop-up telling you to ring a number, I will come to you, work out what is wrong and give you the price before I start.
Common jobs in Bray include removing viruses and scam software, tidying up and speeding up Windows 10 and 11, swapping a slow hard drive for an SSD, setting up a new PC or laptop and moving your files across, and recovering photos from a drive that has started to fail.
A weekday home visit in Bray is 75 pounds with a one-hour minimum, with no travel surcharge added. Weekend visits (12pm to 5pm) are 100 pounds for the first hour, then 25 pounds per 15 minutes. If the fault can be fixed over a secure screen-share, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds. You watch and control the session throughout, and it only starts with your say-so.
I will also tell you straight away if a repair is not worth the money, for example when an old machine would cost more to fix than to replace.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services looks after computers for people in Bray and the surrounding SL6 villages. Whether it is a laptop that takes ten minutes to start, a printer that has stopped talking to the Wi-Fi, or a pop-up telling you to ring a number, I will come to you, work out what is wrong and give you the price before I start.
Common jobs in Bray include removing viruses and scam software, tidying up and speeding up Windows 10 and 11, swapping a slow hard drive for an SSD, setting up a new PC or laptop and moving your files across, and recovering photos from a drive that has started to fail.
A weekday home visit in Bray is 75 pounds with a one-hour minimum, with no travel surcharge added. Weekend visits (12pm to 5pm) are 100 pounds for the first hour, then 25 pounds per 15 minutes. If the fault can be fixed over a secure screen-share, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds. You watch and control the session throughout, and it only starts with your say-so.
I will also tell you straight away if a repair is not worth the money, for example when an old machine would cost more to fix than to replace.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Old Windsor
Computer repair and IT support in Old Windsor (SL4)
Berkshire IT Services provides home and small business computer help in Old Windsor. I come to your door, so there is nothing to box up and carry to a shop, and you can watch what I am doing while I do it.
I deal with slow or crashing Windows 10 and 11 machines, viruses, malware and scam pop-ups, failing hard drives, SSD upgrades, new PC and laptop set-up, wireless printers, and Wi-Fi that drops out in part of the house. If a drive is failing I will check your backup before any risky work, and if the data is physically damaged I will say so and point you to a specialist lab rather than guess.
A weekday home visit in Old Windsor is 75 pounds with a one-hour minimum, and there is no travel surcharge on top. At weekends (12pm to 5pm) the first hour is 100 pounds. Time after the first hour is 25 pounds per 15 minutes. A remote session costs 25 pounds per 15 minutes with the first hour capped at 75 pounds, and phone or remote diagnosis is free until I have told you the cost.
Home workers and small businesses in Old Windsor can also book help with Microsoft 365, email migration, antivirus and backups.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services provides home and small business computer help in Old Windsor. I come to your door, so there is nothing to box up and carry to a shop, and you can watch what I am doing while I do it.
I deal with slow or crashing Windows 10 and 11 machines, viruses, malware and scam pop-ups, failing hard drives, SSD upgrades, new PC and laptop set-up, wireless printers, and Wi-Fi that drops out in part of the house. If a drive is failing I will check your backup before any risky work, and if the data is physically damaged I will say so and point you to a specialist lab rather than guess.
A weekday home visit in Old Windsor is 75 pounds with a one-hour minimum, and there is no travel surcharge on top. At weekends (12pm to 5pm) the first hour is 100 pounds. Time after the first hour is 25 pounds per 15 minutes. A remote session costs 25 pounds per 15 minutes with the first hour capped at 75 pounds, and phone or remote diagnosis is free until I have told you the cost.
Home workers and small businesses in Old Windsor can also book help with Microsoft 365, email migration, antivirus and backups.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Eton
Computer repair in Eton (SL4): home visits and remote help
Berkshire IT Services is a one-person, owner-run business serving Eton homes and small offices. The same engineer, Paul, turns up every time, shows photo ID on arrival and explains each step before doing it. He will not ask for your passwords or store them.
What I fix: slow Windows 10 and 11 computers, viruses and fake support pop-ups, hard drives that need replacing with an SSD, laptops that overheat or have noisy fans, Wi-Fi and router problems, printers that will not print, and lost photos or documents.
Pricing is simple. A weekday home visit in Eton is 75 pounds with a one-hour minimum, with no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After the first hour I charge 25 pounds per 15 minutes. Remote sessions are 25 pounds per 15 minutes, with the first hour capped at 75 pounds. Diagnosis by phone or remote is free until I tell you what is wrong and what it will cost.
If you need something the same day, ask when you call. Same-day visits are booked until 3pm on weekdays, subject to availability, and there is no extra charge if I cannot fix the fault.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services is a one-person, owner-run business serving Eton homes and small offices. The same engineer, Paul, turns up every time, shows photo ID on arrival and explains each step before doing it. He will not ask for your passwords or store them.
What I fix: slow Windows 10 and 11 computers, viruses and fake support pop-ups, hard drives that need replacing with an SSD, laptops that overheat or have noisy fans, Wi-Fi and router problems, printers that will not print, and lost photos or documents.
Pricing is simple. A weekday home visit in Eton is 75 pounds with a one-hour minimum, with no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After the first hour I charge 25 pounds per 15 minutes. Remote sessions are 25 pounds per 15 minutes, with the first hour capped at 75 pounds. Diagnosis by phone or remote is free until I tell you what is wrong and what it will cost.
If you need something the same day, ask when you call. Same-day visits are booked until 3pm on weekdays, subject to availability, and there is no extra charge if I cannot fix the fault.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Holyport
IT support and computer repair in Holyport (SL6)
Berkshire IT Services offers home visits and remote computer help to Holyport residents and home offices. Bring the problem, not the computer: I come to you with the tools to diagnose it on the spot.
Most calls are one of a handful of things. The computer is slow and needs a clean-up or an SSD. A virus or fake warning has taken over the screen. The Wi-Fi or router keeps dropping. A new printer will not connect. Or a drive has started clicking and you want the photos off it. I deal with all of these, and with new PC and laptop set-up and moving your files across.
A weekday home visit in Holyport is 75 pounds with a one-hour minimum and no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. Beyond the first hour the rate is 25 pounds per 15 minutes, billed in 15-minute blocks. Remote help over a secure screen-share is 25 pounds per 15 minutes with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
Every job ends with an itemised invoice. Payment can be cash, bank transfer or card through PayPal, and I am not VAT registered, so the price you are quoted is the price you pay.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services offers home visits and remote computer help to Holyport residents and home offices. Bring the problem, not the computer: I come to you with the tools to diagnose it on the spot.
Most calls are one of a handful of things. The computer is slow and needs a clean-up or an SSD. A virus or fake warning has taken over the screen. The Wi-Fi or router keeps dropping. A new printer will not connect. Or a drive has started clicking and you want the photos off it. I deal with all of these, and with new PC and laptop set-up and moving your files across.
A weekday home visit in Holyport is 75 pounds with a one-hour minimum and no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. Beyond the first hour the rate is 25 pounds per 15 minutes, billed in 15-minute blocks. Remote help over a secure screen-share is 25 pounds per 15 minutes with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
Every job ends with an itemised invoice. Payment can be cash, bank transfer or card through PayPal, and I am not VAT registered, so the price you are quoted is the price you pay.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Sunningdale
Computer repair and virus removal in Sunningdale (SL5)
Sunningdale sits inside the SL5 area that Berkshire IT Services covers every day, so there is no travel surcharge. Same-day visits are possible when booked by 3pm on weekdays or 2pm at weekends, subject to availability. I repair and support home computers and small business machines, and I am particularly used to clearing up after scams.
If you have clicked a fake security warning, let someone you did not call connect to your PC, or been told to phone a number on screen, switch the computer off and call me. I will check what was installed, remove it, secure your accounts and tell you what to change. As a rule, never ring a number from a pop-up and never give remote access to an unsolicited caller.
Other common jobs: slow Windows 10 and 11 computers, SSD upgrades, overheating laptops and noisy fans, wireless printer set-up, Wi-Fi dead spots, new PC set-up, and recovering files from a failing drive.
A weekday home visit in Sunningdale starts at 50 pounds for the first 30 minutes, with the first hour capped at 75 pounds. Weekend visits (12pm to 5pm) are 75 pounds for the first hour. After that it is 25 pounds per 15 minutes. Remote sessions cost the same per 15 minutes with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you the cost.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Sunningdale sits inside the SL5 area that Berkshire IT Services covers every day, so there is no travel surcharge. Same-day visits are possible when booked by 3pm on weekdays or 2pm at weekends, subject to availability. I repair and support home computers and small business machines, and I am particularly used to clearing up after scams.
If you have clicked a fake security warning, let someone you did not call connect to your PC, or been told to phone a number on screen, switch the computer off and call me. I will check what was installed, remove it, secure your accounts and tell you what to change. As a rule, never ring a number from a pop-up and never give remote access to an unsolicited caller.
Other common jobs: slow Windows 10 and 11 computers, SSD upgrades, overheating laptops and noisy fans, wireless printer set-up, Wi-Fi dead spots, new PC set-up, and recovering files from a failing drive.
A weekday home visit in Sunningdale starts at 50 pounds for the first 30 minutes, with the first hour capped at 75 pounds. Weekend visits (12pm to 5pm) are 75 pounds for the first hour. After that it is 25 pounds per 15 minutes. Remote sessions cost the same per 15 minutes with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you the cost.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Virginia Water
Computer repair and IT help in Virginia Water (GU25)
Berkshire IT Services is a mobile computer repair service covering Virginia Water in GU25. I visit homes and small businesses, fix the fault where the computer sits, and explain the problem in plain English.
Jobs I handle regularly in Virginia Water: Windows 10 and 11 that has become slow or keeps showing errors, virus, malware and rogue pop-up removal, replacing an old hard drive with an SSD, gaming PC clean-ups and thermal servicing, printer and Wi-Fi set-up, and recovering photos and documents from a failing drive.
I also support home offices and small businesses with Microsoft 365 and email set-up, antivirus, patching and secure backups, so a dead workstation does not hold up the working day.
A weekday home visit in Virginia Water is 75 pounds with a one-hour minimum, and I add no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour, then 25 pounds per 15 minutes. If the problem can be solved on screen, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds. Diagnosis by phone or remote is free until I have given you the price.
Bigger jobs, such as a deep malware clean-up or a full Windows reinstall, can be done by collecting the computer and returning it, usually within 24 hours.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services is a mobile computer repair service covering Virginia Water in GU25. I visit homes and small businesses, fix the fault where the computer sits, and explain the problem in plain English.
Jobs I handle regularly in Virginia Water: Windows 10 and 11 that has become slow or keeps showing errors, virus, malware and rogue pop-up removal, replacing an old hard drive with an SSD, gaming PC clean-ups and thermal servicing, printer and Wi-Fi set-up, and recovering photos and documents from a failing drive.
I also support home offices and small businesses with Microsoft 365 and email set-up, antivirus, patching and secure backups, so a dead workstation does not hold up the working day.
A weekday home visit in Virginia Water is 75 pounds with a one-hour minimum, and I add no travel surcharge. Weekend visits (12pm to 5pm) are 100 pounds for the first hour, then 25 pounds per 15 minutes. If the problem can be solved on screen, a remote session is 25 pounds per 15 minutes with the first hour capped at 75 pounds. Diagnosis by phone or remote is free until I have given you the price.
Bigger jobs, such as a deep malware clean-up or a full Windows reinstall, can be done by collecting the computer and returning it, usually within 24 hours.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Crowthorne
Computer repair in Crowthorne (RG45)
Berkshire IT Services (BITS) repairs and supports home and small business computers in Crowthorne. Owner Paul Kirby has been in IT for over 30 years and has run this business since 2010. He is a Microsoft Certified Professional and holds a Basic DBS certificate, available on request.
Crowthorne is covered by home visits and remote support, with no travel surcharge. I fix slow and error-prone Windows 10 and 11 systems, remove viruses and scam pop-ups, upgrade old drives to SSDs, set up printers, routers and mesh Wi-Fi, and recover data from failing drives where the fault is software-side.
How it works: call or book online, and I will diagnose the problem by phone or remote session for free. You get the cost before any work starts. If it needs a visit, I arrive with photo ID and show you each step before I do it.
A weekday home visit in Crowthorne is 75 pounds with a one-hour minimum. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After that it is 25 pounds per 15 minutes. Remote support is 25 pounds per 15 minutes with the first hour capped at 75 pounds, and parts such as SSDs are charged at cost. An SSD upgrade is 89 pounds for fitting plus the drive.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services (BITS) repairs and supports home and small business computers in Crowthorne. Owner Paul Kirby has been in IT for over 30 years and has run this business since 2010. He is a Microsoft Certified Professional and holds a Basic DBS certificate, available on request.
Crowthorne is covered by home visits and remote support, with no travel surcharge. I fix slow and error-prone Windows 10 and 11 systems, remove viruses and scam pop-ups, upgrade old drives to SSDs, set up printers, routers and mesh Wi-Fi, and recover data from failing drives where the fault is software-side.
How it works: call or book online, and I will diagnose the problem by phone or remote session for free. You get the cost before any work starts. If it needs a visit, I arrive with photo ID and show you each step before I do it.
A weekday home visit in Crowthorne is 75 pounds with a one-hour minimum. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. After that it is 25 pounds per 15 minutes. Remote support is 25 pounds per 15 minutes with the first hour capped at 75 pounds, and parts such as SSDs are charged at cost. An SSD upgrade is 89 pounds for fitting plus the drive.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Computer Repair in Sandhurst
Computer repair and IT support in Sandhurst (GU47)
Berkshire IT Services helps Sandhurst households and small businesses with the everyday computer problems that get in the way: a laptop that has become painfully slow, a virus or scam pop-up, Wi-Fi that does not reach the back bedroom, or a drive that is starting to fail.
I visit homes and offices across GU47 with no travel surcharge, or fix the problem remotely over a secure screen-share where that is quicker. You can watch and control a remote session, and it only starts with your consent.
Services in Sandhurst include virus and scam clean-up, Windows 10 and 11 repair and reinstalls, SSD upgrades, mesh Wi-Fi and router set-up, printer set-up, new PC and laptop set-up, and photo and data recovery from failing drives. For phones and tablets I can clean up scam software, but I do not repair their screens or hardware.
A weekday home visit in Sandhurst is 75 pounds with a one-hour minimum. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. Time after the first hour is 25 pounds per 15 minutes. Remote support is 25 pounds per 15 minutes, with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Berkshire IT Services helps Sandhurst households and small businesses with the everyday computer problems that get in the way: a laptop that has become painfully slow, a virus or scam pop-up, Wi-Fi that does not reach the back bedroom, or a drive that is starting to fail.
I visit homes and offices across GU47 with no travel surcharge, or fix the problem remotely over a secure screen-share where that is quicker. You can watch and control a remote session, and it only starts with your consent.
Services in Sandhurst include virus and scam clean-up, Windows 10 and 11 repair and reinstalls, SSD upgrades, mesh Wi-Fi and router set-up, printer set-up, new PC and laptop set-up, and photo and data recovery from failing drives. For phones and tablets I can clean up scam software, but I do not repair their screens or hardware.
A weekday home visit in Sandhurst is 75 pounds with a one-hour minimum. Weekend visits (12pm to 5pm) are 100 pounds for the first hour. Time after the first hour is 25 pounds per 15 minutes. Remote support is 25 pounds per 15 minutes, with the first hour capped at 75 pounds. Phone and remote diagnosis is free until I have told you what is wrong and what it will cost.
No fix, no fee: if I cannot fix the fault you booked me for, you do not pay for that work. If the same fault comes back within 7 days I will recheck it with no labour charge. I work on Dell, HP, Lenovo, ASUS, Acer and Toshiba machines and custom-built desktops. I do not repair Apple Mac hardware or replace broken laptop screens.
Call (01344) 288177 or book online at berkshireitservices.co.uk. Visits run Monday to Friday 9am to 7pm and Saturday and Sunday 12pm to 5pm.
Reviews (4)
Anne Sharp
Jul 31, 2026
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Having apparently messed up my mum's little-used laptop, and needing it to attend a streamed event the next day, I was very relieved to have found Paul's services - he replied not long after my online approach, was very clear in his timings and potential costs (which were reasonable), and had the computer back to me that evening. Having cleared a lot of viruses off it - so perhaps the damage wasn't mine, or not all of it! - the elderly machine is now so much more sprightly and really useful again, we are very grateful!
G. S.
Jul 19, 2026
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Paul was extremely helpful and sorted out my IT problems within 24 hrs. He was polite and informative and really seemed concerned to sort the problem out as soon as possible. He arrived on both occasions promptly. I would recommend Berkshire IT services without any hesitation.
Diane Wootton
Apr 29, 2025
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I have used BCR for several years both for my company website design, managing the website and, recently to purchase/update my laptop. It's very efficiently run and I find the advice very helpful.
Anna Maria H.
Apr 03, 2025
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I recently had an emergency with my laptop while visiting Ascot in Berkshire. My laptop computer got infected with a virus and malware, and I was really worried because I needed it for my online job. After some research, I found Berkshire Computer Repair in Ascot, and they seemed like the best option. When I called them, they were kind and helpful. They told me they offer emergency virus removal services and they could fix my laptop quickly, which made me feel much better.
I took my laptop to the BCR office and the technician explained everything clearly about what was wrong with my laptop computer and how he would fix it. The virus removal took about an hour and the process went smoothly. My laptop is now working again, possibly slightly faster than before the virus infection! Im so grateful for BCR's fast service and friendly attitude. I highly recommend Berkshire Computer Repair to anyone who needs help with their laptop computer repairs near Ascot. Thank you!
I took my laptop to the BCR office and the technician explained everything clearly about what was wrong with my laptop computer and how he would fix it. The virus removal took about an hour and the process went smoothly. My laptop is now working again, possibly slightly faster than before the virus infection! Im so grateful for BCR's fast service and friendly attitude. I highly recommend Berkshire Computer Repair to anyone who needs help with their laptop computer repairs near Ascot. Thank you!