Business Details
Emergency
services
Your Trusted IT Support Partner in Derby
At Onezo, we specialise in simplifying complex technical solutions for businesses through our comprehensive IT support and connectivity services. Our approach eliminates the need for multiple contracts by bundling IT support, telecoms, cloud solutions, procurement, and print services into a single, cost-effective monthly plan. With 24/7 monitoring and proactive threat detection, our expert technicians ensure minimal downtime while maintaining compliance with industry regulations. We prioritise exceptional customer service, assigning dedicated account managers who develop deep understanding of client operations to deliver tailored solutions. Our commitment to innovation ensures clients benefit from the latest advancements in VoIP, fibre optic connectivity, and cloud hosting, supported by flexible financing options and seamless migration processes. By combining technical expertise with straightforward communication, we enable businesses to focus on core operations while we handle their technological infrastructure.
Services
IT Support
Telecoms
Connectivity
Cloud Services
Procurement
Print Management
VoIP Solutions
Fibre Optic Networks
Managed Backups
Highlights and features
- We offer 24/7 proactive IT monitoring and threat detection
- Our technicians hold industry-recognised certifications in IT support
- Dedicated account managers provide personalised service delivery
- Bespoke migration plans ensure seamless service integration
- We maintain ISO 27001-compliant security protocols for data protection
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Excellent Service
Highly recommended
Quick response times
Expert technicians
Reliable solutions
Services
IT Support
Our team is here for you whenever you need us. From quick "how-to" questions to urgent support requests, our technical specialists are ready to help you solve issues fast, minimize downtime, and keep productivity high.
Telecoms
No matter your needs, well create a communication plan tailored to your business. Our flexible, cost-effective solutions are designed to scale as you grow.
Connectivity
We are a carrier-neutral provider, dedicated to delivering the ideal solution tailored to your business needs and location. We maintain SLA agreements with our suppliers to ensure that, in case of any disruption, your services are restored promptly. Your business will benefit from guaranteed speeds and reliable, business-grade solutions designed exclusively for professional use.
Cloud
The software is continuously updated, so you never have to worry about outdated systems or overloaded servers. Simply log in and access your files and applications from anywhere with an internet connection.
Questions
What IT services does onezo provide?
We offer comprehensive IT support, cloud solutions, telecoms, connectivity, procurement, and print management services through flexible monthly plans.
Do you offer 24/7 technical support?
Yes, our 24/7 monitoring system proactively detects issues and our engineers are available for urgent assistance at all times.
Are there contract minimums for services?
We offer flexible month-to-month plans with no long-term commitment requirements for most services.
Do you serve businesses outside Derby?
While based in Derby, we provide services to businesses across the UK through our network of regional partners.
Can I customise service packages?
Yes, our onezo plans can be tailored to combine any combination of IT support, telecoms, cloud, and procurement services.
What emergency IT support options exist?
Our 24/7 emergency support team responds promptly to critical IT issues with guaranteed resolution timeframes specified in SLAs.
Reviews (6)
James Jones
Sep 17, 2024
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1st class IT support. Excellent telecommunications solution. Provider of our internet and WiFi service Provides us with cloud storage and safeguards our sensitive files. Excellent advice and procurement of our hardware My advice is to look no further!
Harry Everington
May 04, 2024
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On behalf of Pearce Group, I would like to thank onezo for your technical assistance in sorting out our computer problems and in particular the help and advice I received from Tom.
Tom's help was invaluable, and I am extremely grateful.
Tom's help was invaluable, and I am extremely grateful.
Martin
Feb 25, 2024
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Running a growing business can be a real challenge not least from a technological point of view. We made the mistake of using multiple suppliers for IT support, leased lines, mobile phone contracts, landlines/VoIP and hardware purchasing. Of course, this brought all the problems associated with having to deal with different companies for support, billing & day-to-day communication.
Signing up with Onezo brought an end to all of these problems.
Now we pay one monthly direct debit for all of those services and we call one phone number if we need support. Onezo has provided a perfect business solution allowing us to focus on growing the business.
Signing up with Onezo brought an end to all of these problems.
Now we pay one monthly direct debit for all of those services and we call one phone number if we need support. Onezo has provided a perfect business solution allowing us to focus on growing the business.
Paul Hurst
Mar 17, 2023
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Following a change in service by our internet provider we were left down for hours with little communication or support, we got in touch with a local derby based IT business called Onezo to see if they could assist, they were onsite within the hour and got us back up and running, we have since taken out an IT support contract for any future advice or assistance.
Nicola - Finance Director Maxplant
Oct 10, 2022
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We required Onezo to overhaul our current IT systems and processes, we had increased in size very quickly and needed a more robust system to deal with this and set us up for our future growth ambitions. From day one we have had a brilliant service from the Onezo team, They are always available and make time for us whenever we have any queries. We consider Onezo as part of our team rather than just our IT support provider and we look forward to continuing to work with Onezo for all our future IT and communications solutions.
Beverley Clark
Nov 07, 2018
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We originally asked for help in setting up our new business, however, we quickly decided to take them on full time. They give excellent service and value for money.