Business Details
13 Years
experience
Your Trusted IT Partner in Wirral
E2E Technologies is a proactive managed service provider that redefines IT support through innovation and client-centric solutions. Established to address the shortcomings of traditional IT services, we offer tailored managed IT support, software development, and cybersecurity solutions that prioritize prevention over reaction. Our ISO-certified team delivers 24/7 monitoring, transparent pricing, and scalable packages to businesses across the North West and beyond. With a focus on measurable benefits, we partner with industry leaders like Microsoft and HP to ensure robust infrastructure and rapid response times. Our commitment to community extends through discounted services for charities and educational institutions, while client testimonials highlight our ability to enhance productivity and reduce downtime. Backed by a 97% SLA compliance rate and a decade of experience, we combine technical expertise with a personalized approach to deliver IT solutions that align with evolving business needs.
Services
Managed IT Support
Cybersecurity Solutions
Cloud Hosting
Software Development
Business Continuity
Hardware Supply
Disaster Recovery
Network Monitoring
Served areas
- Liverpool, Wirral, Chester, Merseyside
Details
- Year established: 2013
- Insured
Highlights and features
- Proactive IT asset management prevents 81% of potential issues
- Transparent fixed-price packages with no hidden fees
- 97% SLA compliance rate with sub-10 second call response times
- Tailored solutions for 100+ clients across diverse industries
- ISO-certified processes ensuring industry-leading standards
Associations and certifications
- ISO 9001
- ISO 27001
What people say
Proactive IT support
Reliable service
Expert team
Improved efficiency
Strong partnerships
Services
Managed IT Support
Our proactive managed IT support services prevent 81% of potential system failures through 24/7 monitoring and automated maintenance. We handle infrastructure management, software updates, and security patches while providing real-time reporting to businesses across the North West. With sub-10 second call response times and 97% SLA compliance, our ISO-certified technicians ensure minimal downtime and maximum productivity for organizations of all sizes.
Cybersecurity Solutions
E2E's multi-layered cybersecurity approach protects businesses from ransomware, phishing, and data breaches through advanced threat detection systems. Our ISO 27001-certified team implements firewalls, encryption protocols, and employee training programs while maintaining 24/7 network monitoring. With 67% of SMEs experiencing cyber attacks annually, our proactive security measures provide critical protection for sensitive business and customer data.
Cloud Hosting
Our Microsoft Silver-certified cloud solutions enable seamless remote working through secure cloud hosting and storage platforms. We implement Microsoft 365, Azure, and hybrid cloud environments that scale with business needs while maintaining enterprise-grade security. This approach reduces hardware costs by 40% and provides 99.9% uptime reliability for organizations requiring flexible IT infrastructure.
Software Development
We create bespoke business software solutions that automate processes and improve operational efficiency. Our agile development team builds CRM systems, POS software, and self-service portals using modern frameworks and test-driven methodologies. With 10+ years of experience, we deliver scalable applications that integrate with existing infrastructure while providing comprehensive training and ongoing support.
Business Continuity
Our business continuity planning ensures operational resilience during emergencies through comprehensive risk assessments and recovery strategies. We implement automated backup systems and redundant infrastructure that enable 98% faster recovery times after incidents. With tailored recovery point objectives and regular system testing, we help businesses maintain critical operations during disruptions like cyber attacks or natural disasters.
Questions
What IT services does E2E Technologies offer?
We provide managed IT support, cybersecurity solutions, cloud hosting, software development, business continuity planning, and hardware supply across the North West and UK.
How quickly does E2E respond to IT issues?
Our average call response time is under 10 seconds, with 80% of support tickets resolved on the same day and 97% meeting SLA commitments.
Do you support remote working setups?
Yes, our cloud solutions and network infrastructure enable secure remote access to business systems from any location with internet connectivity.
How does E2E handle cybersecurity threats?
We implement multi-layered security with 24/7 monitoring, automated threat detection, and regular system updates to protect against ransomware and phishing attacks.
Can you help with business software customization?
Our development team creates bespoke CRM, POS, and workflow automation software tailored to specific business requirements using agile methodologies.
What backup and recovery options are available?
We offer automated cloud backups with 98% faster recovery times, redundant storage solutions, and customized disaster recovery plans with defined RTO/RPO metrics.
Videos
Reviews (5)
Gus Woltmann
Nov 25, 2023
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Dealing with this company has been truly outstanding, thanks to their "Can Do" attitude. It's a refreshing change in the industry to encounter such a focused company that not only provides solutions but also suggests enhancements. We appreciate having you as our one-stop choice. Thank you!
Gareth Roberts
Sep 24, 2022
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From our initial new business interaction where we discussed our current platforms through to confirming our intention to collaborate with E2E the process has been seamless. They've pulled out all the stops for us with a new user from day 1 of us being their client and provided us with added value with our existing technology! A client focused business who we would recommend!
Chris Byrne
Apr 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
A great team that's always been responsive to our needs
A great team that's always been responsive to our needs
Catherine Johnson
Feb 27, 2021
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We've had our IT support and Office 365 through E2E for years now and wouldn't dream of changing. Such a good company to deal with. 5 stars!
Salisbury Poultry Midlands Ltd
Dec 31, 2019
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Excellent Company to deal with their "Can Do" approach. A refreshing change in the industry to see such a focused Company that can not only offer solutions but suggestions to enhance it! Thank you for being our one stop choice.