Business Details
We have dedicated our professional lives to demystifying technology for organisations and individuals across the North East of England. Our operational philosophy centres on cutting through technical jargon to deliver high-quality, cost-effective IT services without the drama. We understand that for a small business owner, time is an invaluable asset that should not be wasted worrying about IT issues. Our approach involves looking at numerous options to enhance your business, from simple laptop maintenance to developing full-scale e-commerce websites. We also specialise in delivering complete IT managed services for a fixed monthly charge, allowing you to budget with certainty. For larger enterprises, we recognise that IT is critical to your continued success, even if its full potential is not always realised by busy directors focused on securing the next contract.
We help medium and large businesses become more efficient by managing your entire IT infrastructure as a seamless service. Our expertise extends beyond the boardroom into private residences, where we look after home technology, be it a laptop, PC, printer, or broadband network. We provide guidance and training in the use of your equipment as well as setting up new kit for you. Our remote service options via telephone, Skype, Teams, or Zoom ensure you receive prompt support wherever you are located. We are committed to removing your IT headache so you can focus on developing and growing your enterprise.
We help medium and large businesses become more efficient by managing your entire IT infrastructure as a seamless service. Our expertise extends beyond the boardroom into private residences, where we look after home technology, be it a laptop, PC, printer, or broadband network. We provide guidance and training in the use of your equipment as well as setting up new kit for you. Our remote service options via telephone, Skype, Teams, or Zoom ensure you receive prompt support wherever you are located. We are committed to removing your IT headache so you can focus on developing and growing your enterprise.
Served areas
- middlesbrough, hartlepool, billingham, stockton-on-tees, durham, weardale, teesside, cleveland
Highlights and features
- We cut through technical jargon to deliver clear IT solutions.
- We offer complete IT Managed Services for a fixed monthly charge.
- We provide services to small businesses, large firms, and home users.
- We deliver remote support via telephone, Skype, Teams, or Zoom.
- Our local service covers Darlington, Durham, Middlesbrough, and Hartlepool.
Services
Computer Repairs
Whether it is your PC or laptop not quite behaving itself, a rogue printer or your super fast broadband not quite meeting expectations, we can help with our @home support services. We can repair and upgrade PCs and laptops as well as helping to install software such as Microsoft Office, Microsoft Windows, anti-virus software etc. We are a Microsoft Partner and our experts have 20+ years experience working with Microsoft products and PC/laptops/servers etc.
Home Onsite Service
We can visit your home in Middlesbrough, Stockton, Hartlepool, Darlington, Billingham (and most other places in the Tees Valley/County Durham area) , sort out your tech in an efficient and safe manner and then be available afterwards to deal with any queries you may have. All of our staff have received COVID training and will wear appropriate PPE whilst inside your property to ensure that everyone remains as safe as possible.
Home Remote Service
If your tech crisis allows it we can provide a remote service. This could be as simple as a phone call which would allow us to talk you through an issue with your tech and help you resolve it. In some cases we may be able to provide remote control software which would allow one of our tech experts to connect to your laptop/PC and help you resolve your problem.