Business Details
Expert IT Support & Computer Repair Services
Established in Ludlow, Border Computer Systems has been delivering professional IT support to businesses and home users across Shropshire and Herefordshire for over a decade. Our team of certified technicians specialises in resolving complex technical issues while maintaining the highest standards of data security and customer service. We provide comprehensive solutions including remote diagnostics, hardware repairs, cloud infrastructure setup, and secure data destruction using military-grade protocols. With a commitment to transparency and reliability, we offer impartial advice tailored to individual needs, whether supporting local businesses with their IT infrastructure or assisting home users with device optimisation. Our family-run operation combines technical expertise with a personal touch, ensuring clients receive both cutting-edge solutions and exceptional service. We prioritise sustainable practices through responsible equipment recycling while maintaining strict compliance with data protection regulations. Our mission remains focused on demystifying technology through clear communication and dependable support, building long-term trust with every client interaction.
Services
IT Support
Computer Repairs
Data Destruction
Cloud Services
Remote Assistance
Device Upgrades
Security Setup
Backup Solutions
Home Visits
Business IT
Served areas
- Ludlow, Leominster, Tenbury Wells, Craven Arms, Church Stretton, Powys, Kidderminster, Bridgnorth
Highlights and features
- We offer 10+ years of local IT expertise in Ludlow and surrounding areas
- Our team provides secure data destruction using military-grade protocols
- We deliver both remote and on-site support with immediate response options
- Our family-run business maintains strict data protection compliance standards
- We combine technical excellence with clear, jargon-free communication
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Technical expertise
Clear communication
Reliable service
Prompt resolution
Data security
Services
IT Support
Our comprehensive IT support covers system maintenance, network configuration, and software optimisation for businesses. We provide both on-site and remote assistance to ensure minimal disruption to operations. Our technicians implement proactive monitoring and security measures to prevent potential issues before they affect productivity.
Data Destruction
We offer certified data destruction services using Department of Defence approved methods for complete data removal from all storage devices. Our process includes verification procedures to guarantee irrecoverable data elimination while maintaining environmental compliance through responsible recycling practices.
Computer Repairs
Our repair services cover laptops, desktops, tablets, and printers with diagnostics to identify hardware failures or software issues. We use genuine replacement parts and perform system optimisations to restore device performance while maintaining data integrity throughout the repair process.
Remote Assistance
Secure remote access allows our technicians to resolve software issues without requiring physical device transportation. We employ encrypted connections and real-time screen sharing to address problems while maintaining strict client control over access permissions during each session.
Cloud Services
We implement cloud solutions for business data accessibility and backup systems with custom configurations for seamless integration. Our services include cloud migration planning, access management setup, and ongoing support for cloud-based applications and storage infrastructure.
Questions
Can you provide remote support for technical issues?
Yes, we offer secure remote assistance for software-related problems using encrypted connections with your explicit permission.
How do you handle data destruction?
We use Department of Defence approved methods to permanently erase data from storage devices before responsible recycling.
What areas do you service?
We operate from Ludlow covering Leominster, Tenbury Wells, Craven Arms, Church Stretton and surrounding areas.
What payment methods do you accept?
Payments can be made by phone or in-person at our Ludlow location for completed services.
Do you offer business IT support?
Yes, we provide comprehensive IT department solutions including system maintenance, security protocols, and cloud infrastructure for local businesses.
Reviews (12)
Charlie Ambrazas
Sep 21, 2023
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Professionals repaired my computer at an exceptionally fair cost. They were extremely accommodating, and I wholeheartedly endorse their services with a perfect 10/10 rating.
Teresa Moore
Jan 31, 2022
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Absolutely no hesitation in recommending Border Computer Systems. They are friendly, competent, efficient and great value for money.... and I'm usually a difficult person to please.
Graham Everitt
Aug 14, 2020
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My old laptop recently failed after several years. I went to Border computers and the excellent Callum ordered me a new laptop. Plus with no fuss transferred all my data and email accounts over on to the new device. Really excellent and friendly service - buy local I say. You get a first rate service and makes life much easier.
Dave C.
Jul 19, 2019
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Very few company's like them, offer traditional honest help and support. Found what I needed in the shop whilst visiting Ludlow, great place to stop for bits of advice.
Ray Jones
Aug 08, 2018
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I have been using BCS for years, they have always gone above and beyond, nothing is too much trouble. Recently had a WiFi system installed by them, very impressed.
Merilyn Brown
Jun 20, 2018
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Really pleased! My Samsung tablet now fully operational following my visit to the shop yesterday,and help given at a very modest charge.Lovely to have a shop like this in Ludlow, highly recommended!
Julien Walters
Previously had a new laptop from BCS and recently had an iPad setup, both working very well. Would never consider going elsewhere, recommended highly.
Ann Johnson
The team at BCS provided and set me up with a new Tablet, very happy indeed. I know who to contact for future technical issues!
June Tellis
Outstanding service at Border Computers, Josh setup my new iPad and fixed my iCloud issues, always polite and professional. I would highly recommend BCS.
Juliet D.
Highly recommended company, continually provided me with nothing but excellent service. Known for having good reputation in and around Ludlow.
Hugo Salwey
Resolved multiple issues with my PC, re-installed specialist farming software and setup. Excellent support for all business needs.
Bridget Perry
Thank you for providing and setting up my new MacBook Pro! Josh & Tunay were extremely helpful, a really positive experience with this company.