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A4Service - The Phone & Computer Shop A4Service - The Phone & Computer Shop
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Expert Computer & Phone Repair Services in Colwyn Bay
Founded to address the growing need for reliable and environmentally conscious technology solutions, A4Service - The Phone & Computer Shop has become a trusted provider of phone, computer, and IT repair services in Colwyn Bay. Our team of fully trained technicians, equipped with industry-recognised qualifications, specialises in extending the lifespan of devices through expert repairs, from iPhone screen replacements to complex PC diagnostics. Committed to sustainability, we prioritise repairing equipment over replacement to reduce electronic waste, aligning technical excellence with environmental responsibility. Our services include a lifetime warranty on repairs, same or next-day turnaround, and comprehensive cybersecurity solutions tailored to local businesses.

As part of North Wales Technologies LTD, we combine local expertise with enterprise-grade services like 24/7 managed IT support and Cyber Essentials certification. We invest in state-of-the-art diagnostic tools and maintain partnerships with reputable parts suppliers to ensure quality outcomes. Our customer portal streamlines service tracking and communication, reflecting our dedication to transparency and client satisfaction. By balancing technical proficiency with ethical practices, we aim to be the first choice for tech repair and IT management in North Wales.
Services
iPhone Repairs iPad Repairs Computer Repairs Managed IT Services Cyber Security Services Mobile Phone Repairs Games Consoles Repairs Tablet Repair Laptop Repair PC Builder
Served areas
  • Colwyn bay, old Colwyn, Conwy, Llandudno, mochdre, Llandudno junction, abergele, Rhyl, towyn, bangor
Highlights and features
  • We offer a lifetime warranty on all repair services
  • Our technicians hold industry-recognised qualifications
  • Quick turnaround with most services completed the same or next day
  • Committed to reducing electronic waste through device repairs
  • Provide both remote and onsite IT support services
Associations and certifications
  • Cyber Essentials
  • ISO 27001
  • NIST
Website
Services
iPhone Repair
A4Service - The Phone & Computer Shop offers comprehensive iPhone repairs, including screen replacements, charging port fixes, and software troubleshooting. Our certified technicians use high-quality parts to ensure device functionality is restored efficiently. With a lifetime warranty on all repairs, we prioritise quick turnaround times to minimise disruption for users in Colwyn Bay and beyond.
Managed IT Services
Our managed IT services provide 24/7 monitoring, cybersecurity, and proactive maintenance for businesses in North Wales. Leveraging RMM and MDM tools, we ensure operational continuity and data protection. Tailored solutions include Microsoft 365 management and onsite/remote support, backed by a 15-minute incident response time.
Cyber Security Services
We deliver advanced cybersecurity solutions, including Cyber Essentials certification, endpoint protection, and NIST compliance audits. Our Security Operations Centre offers real-time threat detection and incident response, ensuring businesses meet global standards while safeguarding sensitive data from evolving cyber threats.
Computer Repairs
Specialising in hardware and software diagnostics, our technicians resolve issues ranging from virus removal to component replacements. Services cover desktops, laptops, and tablets, with a focus on extending device lifespans. A lifetime warranty and same-day turnaround ensure reliable solutions for both personal and business clients.
Tablet Repair
A4Service - The Phone & Computer Shop repairs all tablet models, including screen replacements and battery upgrades, using premium parts. Our eco-conscious approach reduces e-waste by restoring functionality rather than discarding devices. Customers benefit from competitively priced services and expert technical knowledge tailored to modern tablets.
Questions
What types of devices can you repair?
We repair iPhones, iPads, smartphones, tablets, laptops, desktop computers, gaming consoles, and more, covering both hardware and software issues.
Do you offer a warranty on repairs?
Yes, all our repairs come with a lifetime warranty, ensuring free replacements if the same component fails again under normal use.
How quickly can I get my device repaired?
Most repairs are completed the same or next business day, with urgent cases prioritised to minimise downtime for customers.
Do you provide cybersecurity services for businesses?
Yes, we offer Cyber Essentials certification, endpoint security, and NIST-compliant frameworks, including 24/7 threat monitoring and incident response.
Can you support IT infrastructure for small businesses?
Our managed IT services include remote monitoring, Microsoft 365 management, and onsite support tailored to the needs of small and medium enterprises.
Are your repair parts genuine quality?
We source high-quality components from trusted suppliers to ensure repairs meet industry standards while remaining cost-effective for clients.
Reviews (30)
Heidi U.
Apr 03, 2022 Report
Brilliant service. Fixed my Xbox series x, fixed fast and works perfect. Well recommended thank you so much
TobyJB Jah
Feb 20, 2022 Report
Critical: Professionalism Had my pc for over a month and had no clue what he was doing to fix it never sending my pc there ever again, terrible service
Alex Sykes
Jul 09, 2021 Report
Adam literally rescued my Macbook from the dead. Thorough overhaul, new digital h/drive, upgraded RAM and new Microsoft Office software installed. At all times Adam was totally professional and friendly. He kept me involved at every stage. The price was very very reasonable. Thank you Adam. not forgetting Mandy I would definitely recommend A4Service. Once again thank you A4Service
David Burbidge
Jun 20, 2021 Report
At last! A professional Apple fixer in Colwyn Bay. Anyone who has endured interminable phone sessions with Apple will understand that a visit to the dentist is preferable. I had an iPhone start button replaced and a dead iMac mini repaired, both timely and at a reasonable price. Great service, clear communications and thus highly recommended.
Piero Gerbino
Jun 01, 2021 Report
After being unable to find anyone who would replace a wifi issue on an iPhone 7 plus I finally managed to contact A4Service and was very impressed with their effort, responsiveness and quality of the repair. Even during lock down they managed to work on the phone (which turned out to be a bit more complicated than originally thought but was still fixed!) and replied to every email within a couple of hours. Highly recommended.
Tina Jones
May 16, 2021 Report
Wanted a screen protector, had tried fitting one myself but was rubbish. Had a screen fitted and also a guarantee for 1 free fitting if cracked. Guy was really friendly and helpful, even let me in early as shop hadn't opened. #shoplocal
Carly Jade Roberts
Apr 16, 2021 Report
Excellent service, My fitbit charge decided to be non existent so reached out to A4service to see if they could fix it for me, They replaced the battery no problems and I'm so thankful!
Dave Jones
Apr 12, 2021 Report
The team at A4Service kindly replaced the battery in my 3 year old Google Pixel 2. Several other repair shops wouldn't consider the repair since the whole screen needs to be removed to access the battery, though A4 didn't hesitate to help. My phone is now as good as new and you'd never know it has been serviced. Thanks for an excellent service and I'll definitely be back if/when other devices need some TLC.
Kerry Stokes
Mar 28, 2021 Report
I have had quite a few repairs done by Adam at A4Service. All have been completed quickly and of an excellent quality. Very reasonably priced too. Would highly recommend
Elgan Smith
Nov 20, 2020 Report
Got a battery replaced on my iPad as the full charge would only last 15 min. Good service and performs like new. Highly recommend.
Julie Childminder
Sep 08, 2020 Report
Brilliant Service, very helpful I would highly recommend them thank you for fixing my grandson iPad, mobile
Steve Flanagan
Aug 26, 2020 Report
Absolutely top class service from A4. Sent my sons iPhone 7 for repair from Cornwall
The communication was great from start to finish, I alway felt updated, which is must but mostly overlooked these days. Great report tracker to keep you updated during the repair. Would highly recommend based on my experience.
Daniel Fitton
Aug 20, 2020 Report
Speedy service. Great communication between the shop and the customer. Great report tracker. Love that they update the repair status with notes to keep you informed
Patricia Watson
May 22, 2020 Report
I and my daughter have used A4 service on 3 occasions to get phone screens repaired. Every time they have provided a fast efficient and great value service, and all with a smile and friendly manner. I would definitely recommend them
Sue Handley
Feb 11, 2020 Report
My husband has used A4 Service a few times now and always has excellent service at a very reasonable price. Quick repairs and friendly staff
Gazz Williams
Nov 14, 2019 Report
Just had my phone back today new screen and a protector on it fast vary good on price thank you very much deffo 5star service
Sue Bates
Sep 01, 2019 Report
Smashed my ipod screen. Excellent service, returned within 2 days, professional and friendly, would defo use again. Thank you
Tom Clulow
May 29, 2019 Report
great service, professional advice and first class repair of my defective phone within a 2 hours period, totally impressed and would recommend this friendly run company to anyone.
John Hutchinson
Nov 14, 2018 Report
Excellent. Replaced the faulty camera on my iPhone 6+ quickly and without fuss. Kept me informed of costs and called me when it was ready. Good value. Good people. Highly recommended.
Karen Ann A.
Aug 25, 2018 Report
Quick efficient and successful repair to my iPad. I use this place whenever I have a problem with my iPad and am always very happy with their service. Highly recommend
Nigel Whitehead
Aug 22, 2018 Report
Following abysmal service from a national company, I took my I phone 7 to A4 Service for repair, Adam quoted me a very reasonable price for the repair which was completed to a very professional standard, Adam had worked late to complete the repair for me before he went on holiday. On collecting the repaired phone I was very pleased to find that the repair cost was much lower than the price that I had been quoted and therefore I would highly recommend the services of A4.
Robert Fleming
Jul 06, 2018 Report
As a Tech and repair business owner, I have used Adam and A4Service for any outsourced repairs and Micro-Soldering for years. I always find their service, turnaround, and quality second to none (they are just as good as we are and even better at the microwork )
I won't use anyone else, Carry on the good work
Kizzy Jones
Jun 12, 2018 Report
Always a good service and always good value and very friendly thanks for all the things you have fixed
Michael Jones
Mar 31, 2018 Report
Service was excellent, even better, they recognize their customers, which if often not the case. Job done on time, and not expensive, I know where to go the next time I have a tech problem.
Jean Adams
Jun 20, 2017 Report
Fantastic Service! My ipad mini screen had shattered and I really needed a quick fix-this is what I got! Took it in one day -good as new the next I highly recommend them. Thank you so much.
Mark Radwell
May 22, 2017 Report
Had issue with I phone backlight other phone repair shops said not fixable- these guys within a hour fixed it awesome service and great guys true professionals. Recommend to everyone
Debbie Morley
Apr 13, 2017 Report
Excellent and professional service and very reasonably priced. Phone repaired within a few hours (new screen and digitizer). Highly recommended.
Dorothy Morley
Jan 13, 2017 Report
Adam is very knowledgeable and helpful. Have used A4Service in the past and would not hesitate to go to them again.
Adam Comben
Dec 02, 2016 Report
Absolutely *phenomenal* service from these chaps! I called them on Wednesday to see if they repaired connectors on iPhone Logic Boards. They were the only (reputable) company I found and although I'd never used them before I entrusted them with my pride and joy; an iPhone 6S with a broken bottom dock connector on the iPhone board. I now have the phone back in my hand within 72 hours and I must say the communication, support via phone/email throughout was absolutely magnificent and I genuinely can't fault them. As someone that repairs phones for a living, I will be using these guys for any extra tough jobs we'd have had to otherwise turn away. Will definitely recommend
Mandy Smith
Aug 13, 2016 Report
Thanks again for repairing my ipad air 2, brilliant job and would definitely recommend your services to others!