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M2 Computer Services M2 Computer Services
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Business Details
18 Years
experience
Emergency
services
Expert IT Services & Computer Repairs in Rugby
Established in 2008, M2 Computer Services Computer Services has built a reputation for delivering expert IT support and computer repair solutions to both residential and business clients across Rugby and the wider UK. Our team of fully qualified engineers combines 15+ years of technical expertise with a client-centric approach, offering both on-site and remote support to ensure minimal disruption to daily operations. Specialising in hardware and software repairs, network management, data recovery, and cybersecurity solutions, we prioritise reliability, data security, and system efficiency.

Our commitment to tailored support ensures clients receive bespoke solutions matching their specific needs, whether through one-time technical assistance or ongoing IT management. With a focus on transparency and clear communication, we maintain a five-star service standard, evidenced by long-term client relationships and consistent positive feedback. Our use of secure encrypted remote platforms enables rapid response times, while our local presence within 10 miles of Rugby ensures hands-on support when required.
Services
Computer Repairs Remote Support Data Recovery Web Services Antivirus Management
Served areas
  • Rugby, Houlton, Crick, Easenhall, Brinklow, Daventry, Southam
Details
  • Year established: 2008
Highlights and features
  • We have 15+ years of experience in IT support and computer repairs.
  • All work is carried out by fully qualified IT/computer support engineers.
  • We provide both on-site services (within 10 miles of Rugby) and UK-wide remote support.
  • Our tailored support options suit individual needs, from simple advice to ongoing IT management.
  • We maintain a five-star service standard with transparent communication and client-focused solutions.
Associations and certifications
  • HNC L5, NVQ 3, NCFE, NAS
What people say
Professional and prompt service Knowledgeable and helpful Recover all data Office running smoothly Highly recommended
Website
Services
Computer & Laptop Repairs
Our qualified engineers address hardware and software issues for computers and laptops, ensuring improved reliability and data security. We perform onsite repairs within 10 miles of Rugby or remote diagnostics UK-wide. With expertise in Windows and Linux systems, we restore functionality while safeguarding critical data.
Remote Customer Support
Using secure encrypted platforms, we provide real-time remote support for system management and troubleshooting. This service maintains near-100% uptime for businesses by resolving issues without requiring physical visits. Available UK-wide, it suits urgent technical problems needing immediate resolution.
Data Recovery & Backup
We specialise in retrieving data lost through mechanical failure, accidental deletion, or physical damage to devices. Our backup solutions prevent future losses by implementing secure storage strategies. Both services ensure business continuity and protect critical personal or commercial information from unexpected incidents.
Web & Online Services
We assist with domain registration, email setup, and digital business cards to enhance online presence. Our services cater to businesses needing professional web infrastructure without full website development. This includes secure email configurations and virtual communication tools for improved digital operations.
Managed Antivirus & Firewall
Our proactive security solutions monitor and maintain antivirus, firewall, and internet security systems through remote management. This prevents cyber threats and ensures compliance with data protection standards. Regular updates and threat detection safeguard both individual devices and business networks from evolving online risks.
Questions
What IT services do you offer for businesses?
We provide remote and on-site support for hardware, software, networking, cybersecurity, and data recovery. Additional services include cloud solutions, VoIP systems, and CCTV installations tailored to business needs.
Can you assist with urgent computer repairs?
Yes, we offer emergency help for critical issues, with onsite support available within 10 miles of Rugby and immediate remote assistance for UK-wide clients to minimise downtime.
Do you support both Windows and Linux systems?
Our engineers have expertise in Windows (98 to 11) and Linux distributions like Ubuntu, Kali, and Mint, ensuring comprehensive support across major operating systems for home and business users.
How do you handle data recovery requests?
We recover data lost through mechanical failure, accidental deletion, or device damage using specialist tools. Our process prioritises data integrity while minimising further risks to storage devices.
What areas do you cover for onsite services?
We provide onsite support within 10 miles of Rugby, Warwickshire, and offer remote assistance to clients across the UK through secure encrypted connections.
Can you help set up business VoIP numbers?
Yes, we provide Smart Numbers (01, 02, 03) that forward to mobile or landline devices, starting from £14.99 monthly, to establish a professional business presence with flexible call management.
Reviews (26)
Eric Wood
Jul 07, 2022 Report
Excellent service. Helpful, value for money and very supportive. Installed a replacement PC to meet my requirements, spent time explaining the system and followed up to check all was ok. Good value for money and would highly recommend.
Wu Kong
Jun 16, 2022 Report
Very friendly, helpful chap, fixed my dead laptop within a couple of days, very reasonable price. Provided full details of issues and fixes. Would definitely recommend
Tim Hunter
Apr 03, 2022 Report
Great service for help with replacing desktop components. Really quick service and helpful comms. Recommened.
Phil Baragwanath
Mar 17, 2022 Report
James really listened to my issue and then explored a variety of options. His explanations were clear and simple enough for me to understand. He then adjusted the plan and kept me updated with progress. Computer now working fine and well worth the cost. Highly recommend.
Penelope Bancroft
Mar 16, 2022 Report
Simply Amazing! Fantastic Experience. James has been brilliant, very knowledgeable the advice was amazing and has solved all the problems we had. Serviced our family computer, Our old laptop was kaput, but had our old photos inside, recovered them all and now we have a fancy drive with them all on, also solved our internet problems, I now get wifi in my studio, garden and summerhouse. Highly recommend M2 Computer Services, honest, friendly, professional!
Phil Baragwanath
Mar 06, 2022 Report
James really listened to my issue and then explored a variety of options. His explanations were clear and simple enough for me to understand. He then adjusted the plan and kept me updated with progress. Computer now working fine and well worth the cost. Highly recommend.
Penelope Bancroft
Mar 04, 2022 Report
Simply Amazing! Fantastic Experience. James has been brilliant, very knowledgeable the advice was amazing and has solved all the problems we had. Serviced our family computer, Our old laptop was kaput, but had our old photos inside, recovered them all and now we have a fancy drive with them all on, also solved our internet problems, I now get wifi in my studio, garden and summerhouse. Highly recommend M2 Computer Services, honest, friendly, professional!
Brian Startup
Feb 28, 2022 Report
James is extremely Knowledgeable regarding all things pc. Very helpful and patient in explaining and setting up the product and systems. Would not hesitate to recommend him.
Nat S.
Jun 24, 2021 Report
James is Fantastic, Excellent service. Laptop upgraded and data recovered, backed up to new drive, priceless advice to keep out family photos safe.
Bri S.
Jun 24, 2021 Report
M2 Computer Services is Friendly, efficient and good value, Best in Rugby. If you have problems with your system or need an upgrade I have no hesitation in recommending James.
Michael Floyd
May 28, 2021 Report
Excellent and rapid attention to our needs. Reliable, knowledgeable and and competent. Very happy to have come across James and to know he will help with IT as needed.
Karen Jervis
May 23, 2021 Report
James is very knowledgeable and helpful. He comes up with simple solutions for change and instills confidence in a not very technical person (me).he is definitely on the top of my go to list for technical support.
Michael Floyd
May 20, 2021 Report
Excellent and rapid attention to our needs. Reliable, knowledgeable and and competent. Very happy to have come across James and to know he will help with IT as needed.
Stuart Cresswell
May 13, 2021 Report
I had an issue with my laptop that I use for both personal use and my business use. James was brilliant, helping me recover all the data I thought I may have lost, aswell as helped me set up my new laptop. He's very knowledgeable and look forward to using his services in the future. Highly recommended.
Ava'S. World
May 12, 2021 Report
M2 Computer Services provided an outstanding service. Kept me updated on the problems with my laptop and for once it was nice to see a company what wasn't trying to see me ad ones, for example spyware. However M2 Computer Services does offer their own version and which it's the best I've ever seen. With remote access if you have any issues. I know alot of the ones in the high street will charge alot of money for that service. I got my laptop back within 24 hours so that just says it all. I would highly recommend M2 Computer Services for anyone with laptop or other technology repairs.
Ellie D.
May 09, 2021 Report
M2 Computer services did an fixing up my laptop. Transferring all data from one old laptop to another. I would fully recommend this company to anyone for a reliable service. Great customer service too!
John D.
May 09, 2021 Report
Amazing Service! Recovered my data, upgraded me to a SSD, and back to me within 24hrs. Great customer service, Fair price. Happy all round
Rondip Phull
Mar 10, 2021 Report
My computer got hacked into and I contacted James who was able to get it sorted in no time. Great service, open with his pricing and kept me constantly informed of what he was doing. Definitely recommend James and would use him again for any issues with my computer.
Michael Wright
Mar 07, 2021 Report
Great value, speedy repair and clear communication throughout my laptop fix. Would highly recommend James!
Mj Wl
Feb 19, 2021 Report
M2 Computer Services offer a very professional and prompt service. I rate them most highly for their out of hours remote support that has helped keep our office running smoothly for the last five years. Installation and training is always given on both new software and hardware. All of our staff enjoy working with James.
Sue Floyd
Jan 05, 2021 Report
So delighted to have found James at M2 computer services. Laptop problem was diagnosed quickly and repaired to a high and professional standard. Excellent communication and updates throughout the time James had the laptop. Full printed invoice detailing all the work he'd carried out too. 5 stars from me!
Brenda Davidson
Oct 08, 2020 Report
Excellent service to bring my laptop up to date, and retrieve information I couldn't access. I have no hesitation in recommending James.
Ian Samuel
Oct 01, 2020 Report
I have used M2 Computer Services for a few years now and have always found them friendly, efficient and good value. If you have problems with your present system or need an upgrade I have no hesitation in recommending them.
Ian Samuel
Sep 22, 2020 Report
I have used M2 Computer Services for a few years now and have always found them friendly, efficient and good value. If you have problems with your present system or need an upgrade I have no hesitation in recommending them.
Josie Roberts
Sep 09, 2020 Report
M2 Computer services did an amazing job backing up my laptop. Transferring all data from one old laptop to another. I would fully recommend this company to anyone for a reliable service. Great customer service too!
Josie Roberts
Jun 07, 2020 Report
M2 Computer services did an amazing job backing up my laptop. Transferring all data from one old laptop to another. I would fully recommend this company to anyone for a reliable service. Great customer service too!