Business Details
Your Trusted IT Partner for Business & Home
Established to provide reliable IT solutions, The Computer Centre serves businesses and households across Essex, Cambridgeshire, and the South East. Our team combines over 70 years of collective experience in IT support, protection, and problem-solving, offering tailored services to meet diverse technological needs. We prioritise customer satisfaction through dedicated support, transparent communication, and cost-effective strategies. Our expertise spans IT consultancy, cybersecurity, cloud services, and hardware repairs, ensuring comprehensive coverage for both enterprise and home users. With physical locations in Burnham-on-Crouch and St Neots, we deliver onsite and remote assistance, backed by a commitment to staying ahead of industry advancements. Our proactive approach includes free initial IT audits, managed security solutions, and flexible support packages designed to minimise operational disruptions. Recognised for timely, budget-conscious service delivery, we aim to be an extension of our clients' teams, fostering long-term partnerships built on trust and technical excellence.
Services
B2B IT Support
IT Consultancy
IT Security
Home IT Support
Cyber Essentials
Office 365 Migration
Disaster Recovery
Cloud Services
Network Management
Hardware Repairs
Highlights and features
- We offer over 70 years of combined IT experience in support and problem-solving.
- We provide a free initial IT system audit for tailored solutions.
- We deliver services on-time, on-budget, and on-spec without long-term contracts.
- We offer 15-minute response times for urgent technical issues.
- We specialise in Cyber Essentials certification to ensure data security compliance.
Associations and certifications
- Cyber Essentials
Services
B2B IT Support
Our B2B IT Support delivers cost-effective, efficient solutions tailored to business needs. We provide onsite and remote assistance, system audits, and proactive maintenance to ensure operational continuity. Clients benefit from flexible support packages and expert guidance on technology investments.
IT Security
IT Security services protect businesses from digital threats through managed solutions and Cyber Essentials certification. We implement firewalls, malware protection, and access controls while offering staff training to mitigate risks from phishing and social engineering.
Home IT Support
Home IT Support packages include remote diagnostics, hardware repairs, and unlimited technical assistance. Our 15.99/month plan covers antivirus updates, cloud backups, and annual system health checks to ensure hassle-free home computing.
Office 365 Migration
Office 365 Migration services streamline business productivity by transferring data to Microsoft's platform. We manage the entire process, ensuring minimal disruption while enabling remote access, collaboration tools, and secure email hosting for modern enterprises.
IT Consultancy
IT Consultancy offers directional advice for transforming business technology. We assess infrastructure needs, recommend cost-effective solutions, and develop long-term strategies to align IT systems with organisational goals, including cloud adoption and network optimisation.
Questions
What areas do you cover for IT support?
We provide IT support across Essex, Cambridgeshire, and the wider South East region.
Do you offer 24/7 emergency IT services?
While we don't operate 24/7, we offer a 15-minute response time during business hours for urgent issues.
What is included in your Home User Support Package?
Our package includes unlimited phone and remote support, annual antivirus, 50GB cloud backup, and no workshop fees.
Can you help with Cyber Essentials certification?
Yes, we guide businesses through the Cyber Essentials certification process with gap analysis and implementation support.
Do you provide onsite IT support?
Yes, we offer onsite support across Essex, Cambridgeshire, and surrounding areas for hardware and network issues.
What payment options are available for your services?
We operate on a Pay As You Go basis and offer tailored support packages without long-term contracts.
Reviews (20)
Terry
May 23, 2022
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Tried to power up my desktop and was met by the 'dreaded blue screen'. Have managed to rectify this myself in the past but everything I tried failed miserably. So time to call in the experts.
Chris had the problem diagnosed and rectified within 48 hours. I cannot thank the team enough for their professionalism and overall Customer service. I have no hesitation in recommending these guys for all your computers needs.
Chris had the problem diagnosed and rectified within 48 hours. I cannot thank the team enough for their professionalism and overall Customer service. I have no hesitation in recommending these guys for all your computers needs.
Shelley K.
Mar 07, 2021
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Thank you so much Chris for the very helpful advice you kindly gave me in the street it enabled me to sort out my mum's emails. Always great service highly recommend you to everyone. Thank you again for the great service and advice
Jemma Cracknell
Dec 07, 2020
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Popped in a few minutes before they were due to close, helped me out with some printing, fabulous service and so so helpful.
Robert M.
Dec 10, 2019
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Had these guys carry out a complete new server install and upgrade of our PC's. After having a quote from our original provider we realised how expensive they were in comparison. They come in much more cost effective and the support is there as and when it is required. Highly recommend these guys for their service.
Craig Still
Aug 14, 2018
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Went in to get a iPad screen changed and few other phones for repairs prices where great, speaking to them I knew they knew there stuff, kept me up to date on progress highly recommend if you don't know who to trust
Taylor Dee
Jun 21, 2018
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Paul is a Fantastic guy who really helped me get my laptop back to full speed. Friendly and always willing to help out. Would highly recommend him to anyone.
Michelle P.
Jul 20, 2017
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Great value for money. Always so friendly and helpful and willing to go that extra mile to help you out. Would definitely recommend these guys
Dean Windsor
Jul 18, 2017
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We have used the computer centre for the last ten years and I can honestly say fantastic service from the start up and till the present day.
Paul Webb of the computer centre is our main support technician and any time we have a problem or need upgrades/or day to day support he comes up with advice and a solution at very reasonable prices. Can't recommend them enough.
Paul Webb of the computer centre is our main support technician and any time we have a problem or need upgrades/or day to day support he comes up with advice and a solution at very reasonable prices. Can't recommend them enough.
Diana Knight
Jul 18, 2017
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We use the Computer Centre, with Paul Webb being our main contact, for all of our IT requirements. The level of service is always excellent with a very fast response time. Highly recommended.
Les Barnard
Jul 12, 2017
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Paul has been my "go to" IT guy for years! I know the other guys at The Computer Centre pretty well too, and I think you'll find it hard to find a more professional, helpful, reliable bunch of chaps for all your computer needs
Steve Deeth
Jul 12, 2017
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The Computer Centre is Excellent in what they do, the staff are very helpfully and provides a very good service
Lyn Barclay
Jul 01, 2017
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We have used the Computer Centre quite a few times when we have had problems with our computers. They have also transferd data over for us. They have also sorted out our domain name for our company. I would highly recommend them. The staff are helpful and very polite.
Dan Kirby
May 06, 2017
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As always top service from The Computer Centre. Paul has helped us out on a number of occasions, usually when all our systems have crashed and we need him here urgently! Always on the end of the phone great company.
Rozel G.
Apr 21, 2017
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Thanks Chris for all the help you have given me to sort out my laptop problems, I will recommend you to others.
Dave Giddings
Nov 06, 2016
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We had a major catastrophe!! Our laptop crashed with all of our business data on it, but not only did these guys agree to see us immediately they managed to fix the problem and free of charge as it was only a small issue. Unbelievable, highly recommended.
Kevin K.
Oct 28, 2016
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Despite being off sick he got us back up and running and more importantly safe after our system was hacked by some scumbag! Thanks Paul, truly appreciated!
Simon Knapp
Oct 26, 2016
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I have had the pleasure of working with Paul from The Computer Centre on a number of occasions. Being in the digital sector for many years our company has to worked with many 3rd parties on projects. I have recommended The Computer Centre on a number of occasions to my customers as the service they offer is simply superb, I have come across other companies which deal with customers in a very impersonal way which is completely the opposite stance from the team at The Computer Centre. My clients deserve the best support and service, this is why only The Computer Centre is the I.T professionals I trust! Keep up the good work.
Frederick Bellamy
Paul was absolutely amazing - found me a really obscure power cable in next to no time, stayed open late and all this while his wife was expecting!! An absolute star
Jason Stammers
Nothing is ever too much trouble for Paul, he has the patience of a saint and explains things in such a way you aren't made to feel like a complete technophobe, thanks guys, highly recommended service
Anna
The Computer Centre is the only computer company I would ever use to take care of my personal and professional IT. Ive been using their services for over ten years and have always been delighted with their super-fast response times, honest prices and incredibly friendly service.