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Business Details
We have been serving Birmingham customers with professional computer and laptop repairs since our establishment in 2019. Our team possesses specialised skills in diagnosing and fixing a wide range of issues, from liquiddamaged laptops to overheating gaming PCs. We employ a systematic faulttesting process that confirms the problem before any replacement parts are recommended, ensuring accurate problemsolving. All repairs are carried out to recognised professional standards, with a clear quote provided before any chargeable work begins. We stand behind our labour with a No Fix, No Fee guarantee, giving clients confidence that they only pay for successful outcomes. Our services include laptop screen repairs, hinge repairs, chargingport fixes, SSD upgrades and full motherboard or console repairs.

We offer custom gaming PC builds, graphicscard repairs and stability testing to optimise performance for gamers. We also provide business IT support, datarecovery assessments and SSD upgrades tailored to local companies. We operate from our appointmentonly workshop at 9A Hob Moor Road, Small Heath, serving customers across Birmingham, including Bordesley Green, Yardley, Erdington and Kings Heath. We can be reached by phone, WhatsApp or email to arrange a workshop visit or a convenient callout service. Our commitment to transparent communication and quality workmanship is reflected in our Trustpilot rating of 4.6 Excellent from 31 verified reviews.
Served areas
  • Hodge Hill, Castle Vale, Chelmsley Wood, Castle Vale, Small Heath, Acocks Green,Kingshurst, Alum Rock,Kitts Green, Lea Hall, Little Bromwich, Austin Village, Balsall Heath
Highlights and features
  • We have served Birmingham since 2019 with five years experience.
  • We offer a free fault diagnosis before any repair work.
  • We guarantee No Fix, No Fee labour on every repair.
  • We hold a 4.6 Trustpilot rating from 31 reviews.
  • We provide clear quotes and use genuine parts for repairs.
Services
Laptop Repairs
Our laptop repair service diagnoses and fixes liquid damage, screen faults, hinge and chargingport problems. We cater to home users, gamers and small businesses across Birmingham, offering a free fault diagnosis before any work begins. Clients receive a clear quote, a typical turnaround of one to three working days and our No Fix, No Fee labour guarantee.
Gaming PC Repairs
Our gaming PC repair service addresses performance, display and temperature faults, including graphicscard issues and overheating problems. We serve gamers and enthusiasts across Birmingham, providing a free fault diagnosis and a clear quote before any repair work starts. Repairs are completed within one to three working days, backed by our No Fix, No Fee labour guarantee and specialist stability testing.
Data Recovery
Our data recovery service evaluates storage devices to retrieve lost information after liquid damage, deletion or hardware failure. We provide a specialist assessment that outlines recovery options and potential costs, ensuring transparency before any work proceeds. Clients receive a clear quote and can proceed only after approval, with charges applied solely for the diagnostic assessment if recovery is not possible.
Business IT Support
Our business IT support provides reliable technical assistance for local companies, covering hardware repairs, software issues and network maintenance. We serve businesses across Birmingham with appointmentonly workshops and convenient callouts, delivering a clear quote before any work begins. Clients benefit from a typical onetothreeday turnaround, our No Fix, No Fee labour guarantee and ongoing warranty coverage on repairs.
SSD Upgrades
Our SSD upgrade service replaces existing storage with solidstate drives to boost system speed and reliability. We cater to home users, gamers and businesses seeking faster boot times and improved data access across Birmingham. Each upgrade includes a clear quote and a typical turnaround of one to three working days, backed by our No Fix, No Fee labour guarantee.
Reviews (16)
Mamour S.
Jan 12, 2026 Report
Top tear. I really recommend it, professional, reliable, and quick as well. From now on, i know where to go when needed
Mohamed Aif Kandanchira
Dec 19, 2021 Report
Quick, highly efficient, and cost-effective service brought to you by really nice people. What else could a customer ask for? I gave him my latest business laptop with full trust, and returned in good time and added some extra features for free. Highly recommended A++
Zo Luckn
Dec 03, 2021 Report
My computer was not working was not even turning on at all in less than 7 hours is fixed top service, Amazing prices.
Antony Gibson
Nov 20, 2021 Report
Repeat customer I used pc guru before with another repair. Iam very pleased with the service. Would recommend if you need your laptop repaired
Sofa Britain
Sep 07, 2021 Report
Purchased a computer server from PC Repair Guru. The computer technician was great, he explained everything I needed to know, which helped me make my purchase with ease and confidence.
CharlesmannMY
Sep 03, 2021 Report
Had a problem with my laptop hard drive failing. PC Guru helped me with diagnostics and repairs. They were quick and professional, and did my laptop repair ahead of schedule. I was also given continuous updates while laptop repair was taking place with pictures! Highly recommended for trustworthy computer and laptop repair services.
Michael
Sep 03, 2021 Report
A professional individual. He managed to find the parts in good time and fix my laptop. Would highly recommend. Customer for life
I. Am Bellona
Aug 15, 2021 Report
Made the mistake of trying to clean my PC and moved the Heat Sync which broke the thermal paste seal. Was able to pick up some new paste straight away from Pc Repair along with some helpful tips on how to clean off the old paste. Would defiantly recommend & will use again.
Arfhan Ghulam
Apr 24, 2021 Report
Amazing service highly recommend needed my laptop repair done ASAP got a call within hours of it being handed in any computer repair needed will definitely come back here. Thank you very much
Chunk Henry
Apr 08, 2021 Report
Needed a computer to plan an event, dug out an old laptop which required a passport reset. PC RepairGuru sorted it in 24 hers thank you.
Nani G.
Mar 01, 2021 Report
I was really appreciated with the pc repair Guru job that done for my Hp loptop which was suddenly stopped working. I do recommend people those need same as me the situation I get help from the people.
James Bean
Feb 02, 2021 Report
I checked out this company because I had a computer problem with my PC. It would not start up I was afraid I would have to buy a new one. I did have it for 3 years now, called PC Guru on my phone and booked an appointment. The IT technician was very helpful and said we will get this fixed and can take UP TO 3 working days which I was fine with. I have to say they have done a great job in fixing the PC. Best computer repair company in Birmingham hands down.
Jack Milner
Jan 16, 2021 Report
Absolutely pleased with the service I received, fast response and was bang on with the repairs and adjusts. Also sorted a few extra things for me without having to ask! Top quality - Highly Recommend!
Dean Cyberworld
Sep 05, 2020 Report
The PC guy was very well spoken very friendly and amazingly quick with his work on my computer I will highly recommend him for his work and I am very appreciative of his hard work thanks
Qari Awaisi
Jul 24, 2020 Report
Great customer service , honest opinions and not out there to cost you money - definitely would recommend this company trust worthy person
Nadeem Rafiq
Great customer service, knowledgeable and friendly. Will definitely use this. Company again for all my computer needs.