Business Details
47 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Solutions
Established in 1979, Disking has evolved from a floppy disk distributor to a leading Managed Security & Service Provider. Our 35+ years of experience empower businesses and public sectors with comprehensive IT solutions, including managed IT, cybersecurity, Microsoft 365 support, and telecom services. We prioritise proactive monitoring, innovative technology implementation, and transparent communication to ensure operational resilience. Our commitment extends beyond technology, demonstrated through community initiatives like donating computers to local schools and supporting environmental projects through mangrove tree planting. With certified engineers and a jargon-free approach, we deliver tailored solutions that align with clients' strategic goals while maintaining ISO-standard data security. Our 24/7 support ensures businesses remain operational, with 99% of issues resolved remotely within 20 seconds of contact.
Services
Managed IT Support
Cyber Security
Microsoft 365 Support
Telecom Services
Disaster Recovery
IT Training
Network Solutions
Onsite Support
AI Integration
IT Procurement
Details
- Year established: 1979
Highlights and features
- We offer 24/7 proactive IT monitoring and maintenance
- Our team consists of certified Microsoft engineers with specialisms in 3CX, ESET & NinjaRMM
- We provide jargon-free technical support with 99% remote resolution rates
- Our ISO-standard security protocols protect client data comprehensively
- We combine 35+ years of technical expertise with community-focused values
What people say
Excellent support
Knowledgeable staff
Prompt response times
Reliable service
Professional approach
Services
Managed IT Support
Our fully managed IT solutions ensure continuous system operation with proactive monitoring and rapid issue resolution. Certified engineers provide 24/7 support for network infrastructure, software updates, and hardware maintenance. Businesses benefit from reduced downtime through our remote diagnostics and automated system checks, complemented by onsite assistance when required. This comprehensive approach maintains operational continuity while allowing clients to focus on core business activities.
Cyber Security
We implement multi-layered security solutions including firewalls, endpoint protection, and threat detection systems. Our ISO-certified protocols safeguard against cyber threats through regular vulnerability assessments and staff training programs. The MDR service provides real-time monitoring and incident response, while Cyber Essentials certification assistance strengthens compliance. These measures collectively protect sensitive data and maintain business continuity in the face of evolving digital threats.
Microsoft 365 Support
Specialist support covers Microsoft 365 implementation, migration, and optimisation. We configure cloud environments for seamless collaboration while ensuring data security compliance. Our engineers provide ongoing administration for email systems, document management, and AI-powered productivity tools. This includes Copilot integration and custom workflow automation to enhance organisational efficiency across desktop and mobile platforms.
Disaster Recovery
Our recovery solutions protect against data loss through automated cloud backups and rapid system restoration. Customised recovery plans ensure business continuity during cyber attacks or hardware failures. We conduct regular recovery drills to validate system integrity while maintaining secure offsite storage. This proactive approach minimises operational disruption and ensures regulatory compliance for critical business data.
Network Solutions
We design and implement scalable network infrastructures including structured cabling and enterprise Wi-Fi systems. Security-focused configurations protect data transmission across wired and wireless networks. The service includes capacity planning for future growth alongside regular performance optimisation. This ensures reliable connectivity that supports business operations while maintaining compliance with industry standards.
Questions
What IT services does Disking provide?
We offer managed IT support, cybersecurity solutions, Microsoft 365 implementation, telecom services, disaster recovery, and network infrastructure design tailored to business requirements.
How does outsourced IT support work?
Our remote monitoring handles 99% of issues while onsite engineers address physical infrastructure needs. This hybrid model reduces costs while maintaining system reliability through proactive maintenance.
Which industries do you serve?
We support education institutions, local authorities, healthcare providers, law firms, accountants, and businesses of all sizes with sector-specific IT solutions.
How quickly do you respond to IT issues?
Our helpdesk answers calls within 20 seconds on average, with remote resolution typically achieved within minutes for most common technical problems.
Can you help implement new technology?
Yes, we assist with technology planning, implementation, and staff training for solutions including Microsoft 365, AI integration, and network upgrades.
Reviews (16)
Frank Levene
May 08, 2022
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Jack, & Konrad are absolutely brilliant. What brilliant, clever folks. I am hugely impressed.by the technical competence, grace and service to the core mind set A 11/10 as far as I am concerned. Be lost without their support and always open and there!
Face Fanatics
Dec 14, 2021
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Jack has supported me for a number of years now with all my IT issues. He has also built my website. I would thoroughly recommend him. Very reasonable, reliable and professional.
Joseph Infante
Oct 19, 2021
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The Disking team have always been excellent both in response and effectiveness. They are always a phone call away and nothing seems ever to be too much of a problem. I am grateful for the technical competence, professional approach and good humour. Always a pleasure and highly recommended.
Naomi James
Oct 10, 2021
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Jack and the team at Disking manage our IT services at Phoenix Independence. I am the Operational Manager there and have regular contact with them to sort out any problems or answer any queries we may have. The Customer Service is excellent, Jack (who I mainly deal with) is always chatty, friendly and has expert knowledge in this field. This is reassuring when dealing with IT and it is integral to the day to day running of our business. They go out of their way to be flexible and find a solution which is suitable to our needs. Would highly recommend Disking for any IT services you may require.
Frank Levene
Oct 07, 2021
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A brilliantly professional and highly responsive provider. A pleasure to work with these folks. Jack and Konrad are invaluable partners with my business. No task large or small is too much bother!
Paul Temple
Sep 14, 2021
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Disking IT are a first class company, able to offer that quick and responsive service which matters to us as a business. The wide range of advice and support includes help with equipment, software, virus control, and any issues which arise from time to time with Windows updates. It's good to have professional and quality service close at hand.
Terry Bonnar
Sep 07, 2021
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Disking have performed incredibly well for Phoenix Independence over the last year. They have responded to calls in a knowledgeable and timely manner and resolved our technical issues without delay and no fuss. They supply equipment promptly and at a competitive price. I recommend them.
Wyndham Carver
Aug 17, 2021
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I am a sole trader working full time and dealing with a wide range of clients. I signed on with Disking in Liphook after many years of support from a reliable independent local IT specialist. My initial apprehension has been more than dispelled by the extreme professionalism and level of customer service provided by Jack Calloway and his team at Disking. Not only are they highly skilled and very quick to respond, but they are extremely personable and 'user friendly'. I have no hesitation in recommending them to prospectve customers.
Sonja Balmer
Jun 10, 2021
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Approached Disking, as I was having problems with my laptop. Jack installed an SSD, which got it up to speed and is now working fantastically. I also now have them managing my business' website and could not rate them any higher in this department also.
Luke Biley
Jun 08, 2021
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Rodger at Disking Business re-built our existing website and we now get constant visits to our website and can now update it on a regular basis.
Kevin Silverthorn
Jan 21, 2021
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Our main Disking contact has been Jack Calloway. He's been very responsive to any of our IT issues and requirements. He's been able to explain technicalities in easy-to-understand terms and has always kept us abreast of progress in bringing problems to a resolution. Overall great support for our business needs.
Sonja Balmer
Dec 01, 2020
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Approached Disking, as I was having problems with my laptop. Jack installed an SSD, which got it up to speed and is now working fantastically. I also now have them managing my business' website and could not rate them any higher in this department also. Very friendly and professional.
Angela Pelley
Amazing service from Rodger and Colin - a local 'can do' personal and professional service - highly recommended!
Caroline Drewett
I bought my first laptop form Disking 9 years ago, and returned to them recently to purchase a replacement. Excellent customer service, beginning with advice as to which laptop best suited my needs; to setting-up ready for collection; and then having the patience to help sort out any queries. Many thanks Adam.
Ralph Weymouth
Got exactly the advice I was hoping for at a very good price, I would thoroughly recommend Disking Computers.
Tom Macron
Brilliant advice from a blonde kid in there today, can't remember his name for the life of me. I had some trouble with my laptop not connecting to the internet because it had a little triangle but now it's fixed. Also thanks for the pen!