Business Details
We have been delivering professional IT support in Borehamwood since 2021. Our team, led by Lee, possesses deep expertise in computer repair, data recovery and cybersecurity. We routinely diagnose and resolve complex hardware failures, software conflicts and network connectivity issues for both residential and smallbusiness clients. Our specialised services include virus and ransomware removal, disaster recovery planning and bespoke PC build and optimisation. We adhere to rigorous industry standards, using certified tools and documented procedures to ensure consistent quality. When data loss occurs, we employ proven recovery techniques that have restored critical files for numerous customers.
We guarantee transparent pricing and provide detailed reports so clients understand every step of the solution. Our response times are typically within a few hours, and we offer both onsite visits and remote assistance. Customer satisfaction drives our business; we follow up after each job to confirm lasting performance. We continuously update our knowledge, researching emerging technologies to offer the most effective solutions. Our commitment is to provide reliable, trustworthy service that keeps your digital life running smoothly.
We guarantee transparent pricing and provide detailed reports so clients understand every step of the solution. Our response times are typically within a few hours, and we offer both onsite visits and remote assistance. Customer satisfaction drives our business; we follow up after each job to confirm lasting performance. We continuously update our knowledge, researching emerging technologies to offer the most effective solutions. Our commitment is to provide reliable, trustworthy service that keeps your digital life running smoothly.
Served areas
- Borehamwood , Brent X , Bushey , Colney Street , Edgware , Elstree , Finchley , Frogmore , Hatfield , Hendon , Hertfordshire , Hertsmere , Leavesden , London Colney , Mill Hill , New Barnet , North London , Potters Bar , Radlett , Shenley
Highlights and features
- We have been providing IT support since 2021.
- Our response times are typically within a few hours.
- We guarantee successful data recovery for most incidents.
- Our rates are transparent with no hidden charges.
- We offer both onsite and remote technical support.
Associations and certifications
- TrustATrader
Services
Computer Repair
We diagnose and fix hardware and software faults for laptops, desktops and allinone PCs. Our service is aimed at home users and small businesses needing rapid, reliable restoration. Clients benefit from restored performance, extended device lifespan and a guarantee of normal operation within 24 hours.
Data Recovery
We recover lost files, photos and databases from damaged or corrupted storage media. The service targets individuals and businesses who have suffered accidental deletion or hardware failure. Successful recovery promptly restores critical information, saves time and avoids costly data loss.
Virus Removal
We comprehensively eliminate viruses, malware and ransomware from PCs, Macs and servers. Our clients include home users and small enterprises seeking rapid immediate threat eradication. The result is a completely secure system, restored performance and reliable protection against future attacks.
New Computer Setup
We efficiently configure and install new computers, including operating system setup and essential software. Targeted at homes and small offices needing a quickly readytouse workstation. Clients receive a fully optimised machine, personalised settings and guidance for future maintenance and security.
Technical Support
We provide remote and onsite technical support for a wide range of IT issues. Our service is designed for home users, freelancers and small businesses requiring prompt assistance. Customers benefit from swift problem resolution, clear explanations and ongoing advice to prevent future failures.
Videos
Reviews (34)
Malcolm Rapier
Oct 29, 2021
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Lee has helped me out with difficulties (both hardware and software) or more than one occasion. I have found that he provides effective solutions at very reasonable rates. He is very accessible and always comes back when he says he will - unlike some others! I will continue to use onITek Solutions whenever the need arises.
E. M. Williams
Oct 23, 2021
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Lee was really helpful and went above and beyond to resolve my computer problem. All fixed and one very happy customer. Highly recommend to anyone looking for IT support
Sali Martinaj
Oct 20, 2021
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Called in with PC issues that typically I could diagnose myself, but wanted to get a professional to check out before I went purchasing replacement parts. Saying that Lee goes "above and beyond" to make sure your problem is diagnosed and solved is an understatement. He's professional, knowledgeable, and anything else you could wish for from this kind of service. Not to mention he provides tips, and help for maintenance moving forward as well. Excellent service, can't recommend enough.
Malcolm Rapier
Oct 05, 2021
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Lee has helped me out with difficulties (both hardware and software) or more than one occasion. I have found that he provides effective solutions at very reasonable rates. He is very accessible and always comes back when he says he will - unlike some others! I will continue to use onITek Solutions whenever the need arises.
Dudley Marvila
Sep 02, 2021
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Lee, the proprietor provided an excellent service in bringing back an aged computer, for an elderly friend of mine, to life. I cannot rate the service he provided too highly and have no hesitation in recommending him to anyone who needs any help or advice with their computer.
Dudley Marvila
Aug 19, 2021
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Lee, the proprietor provided an excellent service in bringing back an aged computer, for an elderly friend of mine, to life. I cannot rate the service he provided too highly and have no hesitation in recommending him to anyone who needs any help or advice with their computer.
Christopher Frederick
Jun 04, 2021
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Lee came highly recommended and didnt disappoint. Quick to respond to my laptop problems and was absolutely spot on with the diagnosis. Easy booking system and took less time that originally thought to fix. New SSD. O/S and software installs all for a decent price. Hope nothing goes wrong but if it does I know Lee will be able to solve the problem.
Nadine Margolis
Apr 29, 2021
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I had a very good experience with Lee on Friday. He came over to my house within 10 minutes of me calling him to make an appointment, and fixed the issue with my laptop very quickly. He is reasonably priced, helpful and professional. I would definitely use him again.
Barry Mauser
Apr 18, 2021
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I have used onitek a few times now and they have always fixed the issues quickly and at a very reasonable price. I find Lee to be very knowledgeable, friendly and efficient. He has upgraded and repaired an old laptop for me which is now running faster than it did when I bought it, he has custom built me a PC which runs intensive graphic packages with ease and and edits large files in seconds that none of my previous computers could even open.
I had an old computer sitting at home for twenty years and Lee found a lot of old pictures and files that I had forgotten about and moved them onto my new computer for me and into Google so that I don't lose them. He has also sped up my internet and expanded the wireless range of it into rooms of the house that previously had no coverage. The coverage is so good now, I can even use my laptop at the far end of the garden and still get a good signal. II have no hesitation in recommending Lee for all technical related issues.
I had an old computer sitting at home for twenty years and Lee found a lot of old pictures and files that I had forgotten about and moved them onto my new computer for me and into Google so that I don't lose them. He has also sped up my internet and expanded the wireless range of it into rooms of the house that previously had no coverage. The coverage is so good now, I can even use my laptop at the far end of the garden and still get a good signal. II have no hesitation in recommending Lee for all technical related issues.
Lauren Applebee
Apr 08, 2021
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The service received from Lee has been excellent and I highly recommend him if you need help with data recovery. If you have ever lost data you'll know how stressful it is but Lee did everything he could to get the data back and worked in both a professional and timely manner from the the very first point of contact over the telephone until receiving all of my data back. He has been quite simply amazing. Lee kept me informed with every step of the process. From packing it up to post it to the lab and getting it back to the centre. The service was personalised, friendly and genuine. I can truly say he went above and beyond. Thank you so much Lee.
Nicole O. Scott
Mar 07, 2021
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Lee was very accommodating and persistent with my laptop situation. My original laptop wasn't working and we went through a couple other options to which now I have a different brand which is better and more reliable. Thank you Lee for all your hard work and time spent trying to first fix my original one, then finding a replacement for me, which I'm using to write this review :
James R. Alvarez PhD
Feb 06, 2021
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OnITek is the "dream IT Solution"! The owner, Lee is is responsive, quick and has huge knowledge. What he doesn't know he researches and gets back to you in a matter of hours or minutes, not days or weeks. If that wasn't terrific enough, Lee is a pleasure to be around. He built and installed my new PC easily and efficiently. I will definitely use OnITek for all my future IT needs!
Stephen B.
Jan 20, 2021
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Onitek has built me a Fantastic maxed out Gaming PC that really is the biz. Onitek is friendly, efficient, and really know what they are doing. I would recommend him to anyone.
Christopher Frederick
Jan 08, 2021
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Lee came highly recommended and didn't disappoint. Quick to respond to my laptop problems and was absolutely spot on with the diagnosis. Easy booking system and took less time that originally thought to fix. New SSD. O/S and software installs all for a decent price. Hope nothing goes wrong but if it does I know Lee will be able to solve the problem. Oh and there seems to be a nice cafe on the ground floor if you need to hang around;
Jillian Turner
Feb 12, 2020
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I am so pleased with the service i have received from this company. Lee is friendly, reliable and efficiently sorts out all IT problems quickly and without blinding me with jargon. He has sorted my broadband problems, set up my printer and advised me in the selection of my new laptop, explaining the advantages and disadvantages of the blinding variety available. After setting my new laptop up and installing the software I required, he painstakingly explained how to use it. I am so pleased I have used this company for all my IT requirements and would unreservedly recommend them to others.
Suzanne Lynn
Jan 07, 2020
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I had a problem with my laptop yesterday which Lee solved in super quick time and stopped us from spending money on unnecessary parts. Highly recommend this firm
David Brown
Dec 24, 2019
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Lee was very friendly, helpful and efficient. He helped us retrieve lost data quickly and efficiently and went above and beyond. Highly recommended
Lesley Capes
Nov 15, 2019
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Lee arrived within 20 minutes of my call for help with my laptop. He was very courteous and fixed my laptop in no time. Very reasonable rates. I will certainly keep his card for future problems. Can totally recommend this lovely young man.
Daniel Raphael
Oct 30, 2019
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Lee was great to work with on two separate jobs, first to speed up my PC and the second to sort out better Internet. Both were carried out swiftly and well and at what I thought was a reasonable price.
Penelope Heal
Oct 26, 2019
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I was extremely satisfied with all aspects of the work done on setting up my new PC, printer and screen etc. Lee is very professional and helpful. I am very pleased to have ongoing support from onITek Solutions.
Natasha K.
Oct 17, 2019
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I had a virus on my laptop, which made it unusable. Lee from OniTek arrived promptly and sorted the issue out quickly.
Barry Allsuch
Aug 05, 2019
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I have been in the property for over 4 decades. Over the last few years, IT has become a vital communicating tool in my various businesses. Fortunately, I was introduced to Lee Greenfield of Onitek a few months ago and I have found his company a revelation. He has instantly assisted me with any IT issues. Onitek are also assisting me in rebuilding two of my websites which are designed to send out the Barry Allsuch message and to add icing on the cake, Oniteks charges are extremely competitive.
Jackie Gerrard
Jun 07, 2019
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Lee Greenfield is an amazing find. He comes promptly, is so knowledgeable and helpful and I would highly recommend him for anyone with computer problems and questions. He is very good value for money and I cannot speak more highly of him than this.
Richard P.
Jun 01, 2019
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As often happens with IT, what was supposed to be simple, wasn't. Lee persevered and solved all the problems. He was very fair about charges considering the extra time he had to spend. I'd certainly use him again and would recommend him without hesitation.
Laura R.
Mar 30, 2019
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Lee managed to fix a problem we have had with internet coverage for over 5 years. I would definitely recommend him.
Russell Lewis
Feb 12, 2019
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I took a punt as Lee was not recommended but I needed a quick fix , he is local & was available
It became obvious to me he not only knew what he was talking about but also spoke in plain non geeky so I understood what he was doing
Job done with satisfaction at a fair price
Would most definitely recommend and use again if needs be
It became obvious to me he not only knew what he was talking about but also spoke in plain non geeky so I understood what he was doing
Job done with satisfaction at a fair price
Would most definitely recommend and use again if needs be
Peter Savage
He knows what he is talking about. Very quick and maneouvered to fit round our requirements on the day.
Jo Hertsis
David and I were very pleased with the help and advice we had from Lee Greenfield. HEe programmed our telephone laptop and tablet,also our heating...
Norman R.
Lee was very helpful and thorough , fitted a ring door bell system for me and carried our a computer service and gave as much time as was needed to complete the work satisfactorily
Maria Lyons
Fabulous, I cannot praise highly enough!!! Our old desktop finally died & we needed to upload all our old photos, music etc to new pc. Telephoned Lee at Onitek based on recommendations and he was here within the hour. He took our old hard drive away and had uploaded everything to our new pc within 3 hours as well as making sure we had an external drive copy of everything too. Extremely competitive pricing and fabulous customer service.
Roy Thake
Got a computer problem look no further than Lee who dealt with a major problem that I had and stayed until it was completely rectified. Reasonable fees as well !
Rachita Shah
I cannot stress highly enough how amazing Lee is at computer repair. I was having massive issues with my computer crashing constantly and after PC world failed to fix it, I called Onitek as a last ditch attempt without holding out much hope. The response and fix time was quick and affordable and to my surprise Lee was able to get my computer back up and running and I haven't had any issues with it since. I HIGHLY recommend Onitek for all of your tech needs...I firml believe he can fix anything
Gary Levinson
Definitely the best service in the area, Lee came to my house and fixed my PC which had been driving me mad for months. He also made my Internet speeds a lot faster at no extra costs and clearly explained to me what the issues were and how he fixed them. The knowledge, experience, attention to detail and price set them high above every other local service I called over the years. 10/10.
Thomas Beary
I cannot recommend this gentleman, Lee, enough to people for a swift and specific computer service. He was totally honest with me from the outset and he did a sterling job. His advice was excellent and he carried out all of the work on my laptop from what I would class a very reasonable price. if you ever have any issues with computers, Lee is the man to call. As I have previously said, I cannot recommend Lee enough. Thank you Lee for all of your excellent work and input.