Since establishing One Technician in November 2018, we have remained committed to making IT support straightforward, dependable, and accessible for both individuals and businesses. Beginning with local on-site assistance in Derby, we have steadily developed into a trusted IT service provider supporting clients throughout the UK and internationally. No matter the size of the enquiry, we approach every project with the same level of professionalism, care, and attention to detail. Whether assisting a home user with an underperforming laptop or helping a company improve and modernise its IT systems, we focus on delivering practical solutions without unnecessary complexity. As a Derby-based registered company, ICO registered for data protection, VAT registered, and recognised as a Microsoft partner and specialist, we continue to build strong relationships through reliable service and consistent results.Our reputation has been built on honesty, responsiveness, and personal service. We believe our clients deserve clear advice, transparent pricing, and straightforward communication at every stage of the process. If an issue cannot be resolved, we do not charge for the service. With more than 100 satisfied clients, over 42 verified Google reviews, a 99% remote fix rate, and more than a decade of combined experience, we are proud of the trust placed in us. We remain dedicated to ongoing learning and keeping pace with the latest technologies, particularly in Microsoft 365 deployment and management. At the same time, we maintain a strong focus on cybersecurity, data protection, and GDPR compliance, ensuring every client receives secure, efficient, and dependable IT support.
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Are you struggling with your computer? Maybe it is running slowly, or just not running like the way it was since you first purchased it, then not a problem! We offer many support services for your computer / laptop to get it back to the way it should be.
With our friendly technician's ready to hand, we are only a phone call away!
With our friendly technician's ready to hand, we are only a phone call away!
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Reviews (21)
Geoffrey Beesley
Oct 20, 2025
Jill
Oct 05, 2025
Patricia Homer
Jun 03, 2024
Claire
Apr 18, 2023
We cannot fault One Technician's service in any way. Matthew is always quick to reply, and is always prompt, polite, open-minded and professional. He is always keen to work with us as a business to find the most suitable solution to a problem. We would recommend Matthew and his team at One Technician to any businesses or individuals looking for some IT support or a retained IT service.
Lynne Woolley
Apr 06, 2021
Gemma Smith
Jun 06, 2020
Joshua Sproat
May 28, 2020
Katie Hodgson
May 14, 2020
Liz Newey
Apr 01, 2020
Jenni Cush
Jan 06, 2020
Wendy Bailey
Dec 23, 2019
Joe Phipps
Nov 15, 2019
Petey Pablo French
Nov 15, 2019
Noel Heaven
Oct 10, 2018
Sue Dean
Jul 20, 2018
I can't praise Matthew enough. My elderly friend needed IT assistance and I called One Technician. Matthew went to her home and sorted the problem out immediately. She thought he was wonderful. Courteous, efficient and technically brilliant ! I would recommend One Technician to anyone and everyone. Fantastic service. Thanks so much.
Brian
Jun 19, 2018
Lorraine Davies
Dec 01, 2016
Tracey Cole
Amanda Parker
Reece Burgess
When my computer decided to pack in I needed someone to help quickly and solve my problem. I had a quick look and thought I'd give this one a try. A lad turned up by the name of Matthew Hardman. What can I say he was very professional throughout and solved my computer problems with ease! And at at reasonable price too! Would definitely recommend and will be using his services again!
Darcy Murray-Holgate

