Business Details
Emergency
services
Your Trusted IT Support Partner in Ely
ElyIT, established by Toby Woodbine in Ely, Cambridgeshire, brings over two decades of commercial IT expertise to businesses across East Anglia. Our founder's extensive background in managing IT infrastructure for national companies with turnovers exceeding 80m ensures clients receive best-practice solutions tailored to their operational needs. We specialise in proactive IT management, combining system monitoring, security protocols, and responsive support to minimise downtime and user frustration. Our approach prioritises correct configuration, redundancy, and seamless mobility, ensuring systems remain fast, efficient, and secure. With a commitment to transparency and client-centric service, we offer out-of-hours assistance at no extra cost and collaborate with third parties to deliver optimal outcomes. Our continuous improvement ethos addresses evolving cybersecurity threats while enhancing system reliability and resilience, making us a trusted partner for businesses seeking dependable IT solutions.
Services
IT support
System monitoring
Network upgrades
Office365 migration
Cybersecurity consultancy
Server management
Remote diagnostics
Data backup solutions
Highlights and features
- We have over 20 years of commercial IT experience managing systems for large organisations
- Our proactive monitoring prevents issues before they disrupt operations
- We provide 24/7 technical support with no additional charges for out-of-hours assistance
- We work transparently without financial incentives for hardware/software purchases
- We collaborate with third parties to prioritise client needs above all else
Services
IT support
We provide comprehensive IT support covering system maintenance, troubleshooting, and user assistance. Our proactive approach ensures issues are resolved before they impact operations. With 24/7 availability and no extra charges for out-of-hours service, businesses benefit from uninterrupted productivity and expert guidance tailored to their specific IT infrastructure needs.
System monitoring
Our cloud-based monitoring system tracks client IT infrastructure in real-time. We automatically compare software versions with updates, identify vulnerabilities, and generate helpdesk tickets for resolution. This proactive surveillance ensures systems remain secure, up-to-date, and optimised for performance while minimising potential downtime through early issue detection and resolution.
Office365 migration
We specialise in seamless Office365 migrations, enabling secure email access and cross-device collaboration. Our implementation ensures smooth transition of email accounts, calendars, and documents without requiring technical configuration from users. Clients benefit from enhanced mobility, shared workspaces, and cloud storage integration that supports flexible working arrangements across multiple devices.
Network upgrades
We deliver network cabling, wireless infrastructure improvements, and connectivity enhancements. Our upgrades ensure fast, reliable data transmission with secure remote access capabilities. By implementing best-practice configurations, we optimise network performance, improve security protocols, and future-proof IT infrastructure to support growing business requirements and evolving cybersecurity challenges.
Cybersecurity consultancy
Our security expertise covers system hardening, vulnerability assessments, and proactive threat mitigation. We implement robust security measures including secure Wi-Fi configurations, encrypted communications, and access control policies. Continuous monitoring and regular security updates help protect against emerging threats while ensuring compliance with industry standards for data protection and system integrity.
People
Toby Woodbine
Founder
Toby has over 20 years' experience managing IT infrastructure for national companies with turnovers exceeding 80m. He specialises in proactive system configuration, network security, and business continuity solutions. His expertise ensures clients receive technically sound, commercially viable IT strategies tailored to their operational needs across East Anglia.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including system monitoring, network upgrades, Office365 migration, cybersecurity consultancy, and 24/7 technical assistance tailored to East Anglia businesses.
Do you offer emergency IT support outside office hours?
Yes, we provide emergency IT support 24/7 with no additional charges for out-of-hours assistance.
How does your proactive system monitoring work?
Our cloud-based monitoring system tracks your IT infrastructure in real-time, automatically identifying vulnerabilities and resolving issues before they affect operations.
Can you help with Office365 implementation?
Yes, we specialise in Office365 migrations, enabling secure email access, cross-device collaboration, and cloud storage integration without technical configuration requirements.
What payment methods do you accept?
We accept online payments for our IT services and provide transparent pricing with no hidden fees.
Do you work with third-party IT providers?
Yes, we collaborate with third parties to ensure our clients receive comprehensive IT solutions that meet their specific business requirements.
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Reviews (14)
Margaret Honor
Feb 19, 2022
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Toby approached our problems in a very professional manner and achieved a solution for our problems quickly. He is extremely easy to work with and have in your home. He is very patient. I would recommend to anyone with IT problems. Thank you Toby.
Fernando Gris
Jan 04, 2021
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Toby is a friendly and knowledgeable person. He must guard against biting more than he can chew, but when available he will surely look well after your IT
Kayleigh Bysouth
Jan 09, 2020
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Toby is kind, friendly and professional i feel we are in good hands and he is someone that works well with our team. I would not hesitate to recommend him to other small businesses in the local area.
Kayleigh Bysouth
Nov 21, 2019
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Toby is kind, friendly and professional i feel we are in good hands and he is someone that works well with our team. I would not hesitate to recommend him to other small businesses in the local area.
Rob Angood
Jan 30, 2019
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Since contacting Ely It two years ago they now handle all of our IT services. I am so impressed with how little our system falls over now! Many thanks to Toby and the team for cost effective and efficient service.
Rob Angood
Nov 08, 2018
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Since contacting Ely It two years ago they now handle all of our IT services. I am so impressed with how little our system falls over now! Many thanks to Toby and the team for cost effective and efficient service.
Jenny Holland
Aug 22, 2018
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We took advantage of ElyIT's free IT audit - we saw our servers were not being maintained, backed up or looked after. ElyIT explained the reasons why we had slow, unreliable systems and advised us what to do to achieve what we wanted from our systems. We now have a fast, reliable system; secure remote working, users on laptops and iPads, working from home etc. Everything is fast, secure, efficient. ElyIT are available whenever we need them, even on evenings and weekends. We're informed of any updates and reboots and therefore know we're being looked after. We couldn't be any happier with them!
Laurette Sherriff
Jul 03, 2018
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Toby has been, without a doubt, invaluable to our business. From installing new PC's and software, to solving our security threats, Toby has been great. He is always available at the end of a phone and wherever possible, will 'hop on' to your computers and assist with whatever is required. I would totally recommend his services.
Richard Grey
Jun 12, 2018
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What a great company, we asked them to deploy Office 365 and also migrate all of our company emails across from an ageing solution. ElyiT made is so easy and were really responsive at all times, would not hesitate in recommending them.
Michael Connelly
Feb 23, 2018
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Excellent service, Toby installed a super secure network incorporating public and private wireless networks spanning a large area with multiple access points, till systems, Smart TVs in hotel rooms and card machine terminals. All working seamlessly together, our network and wireless internet is better now than ever. He was happy to liaise with external agencies including BT, our EPOS provider and hardware suppliers.
Laurette Sherriff
Feb 22, 2018
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Toby has been, without a doubt, invaluable to our business. From installing new PC's and software, to solving our security threats, Toby has been great. He is always available at the end of a phone and wherever possible, will 'hop on' to your computers and assist with whatever is required. I would totally recommend his services.
Richard Grey
Jan 19, 2018
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What a great company, we asked them to deploy Office 365 and also migrate all of our company emails across from an ageing solution. ElyiT made is so easy and were really responsive at all times, would not hesitate in recommending them.
Earthco Ltd Accounts
Sep 07, 2017
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Has taken over all our IT needs recently with a very efficient and helpful service and is a pleasure to deal with
Gary Beach
Dec 02, 2016
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Very helpful, has solved all issues either remotely or by onsite visit promptly and with the minimum of fuss.