Business Details
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services
Expert IT Repairs & Computer Services in Eltham
Established in Eltham, London, Base Computer Services has been delivering professional IT support and computer repair solutions for over two decades. Our team of certified technicians specialises in resolving complex technical issues for both residential and business clients across London and Kent. We offer comprehensive services including PC and laptop repairs, data recovery, network configuration, and custom-built gaming systems. Our commitment to quality is demonstrated through rigorous testing of all second-hand equipment and a three-month warranty on sales. With a focus on minimising downtime, we provide same-day repairs, home visits, and emergency response services. Our in-house workshop ensures all repairs maintain strict data security protocols while our cloud backup solutions protect against future data loss. Through continuous investment in staff training and industry certifications, we maintain technical expertise across hardware, software, and network systems to deliver reliable IT support tailored to individual client needs.
Services
PC Repairs
Laptop Repairs
Data Recovery
Second-Hand Sales
Remote Support
Highlights and features
- Certified technicians with 20+ years' experience in IT repairs
- Same-day repair service available for urgent requirements
- Three-month warranty on all second-hand equipment sales
- Secure in-house workshop repairs with data protection guarantees
- Emergency response and home visit services available
Services
PC Repairs
Our PC repair service addresses hardware failures, software issues, and performance optimisation for desktop computers. Technicians perform diagnostics to identify faults ranging from power supply failures to motherboard defects. We replace defective components using manufacturer-certified parts while maintaining data integrity throughout the repair process. Business clients benefit from rapid turnaround to minimise operational disruption.
Laptop Repairs
Specialised laptop repairs cover screen replacements, battery issues, and internal component repairs. Our technicians handle all major brands including Dell, HP, and Lenovo. We perform thermal paste replacements to resolve overheating issues and replace faulty hinges or ports. Data preservation remains a priority during all disassembly procedures.
Data Recovery
We recover lost data from failed storage devices including hard drives, SSDs, and memory cards. Our cleanroom facilities enable component-level recovery for physically damaged drives. Logical recovery addresses file system corruption and accidental deletion scenarios. Clients receive a detailed assessment before any recovery attempts commence.
Second-Hand Sales
Certified pre-owned computers, monitors, and peripherals undergo rigorous testing and cleaning before sale. Each item receives hardware diagnostics, operating system reinstallation, and cosmetic refurbishment. Sold with a three-month warranty, our inventory includes desktops, laptops, and printers at competitive prices.
Remote Support
Our remote support service resolves software issues through secure screen-sharing connections. Available for Windows and macOS systems, this service addresses virus removal, application errors, and network configuration. Technicians guide users through troubleshooting steps while maintaining strict data privacy protocols during sessions.
Questions
Do you offer same-day computer repairs?
Yes, we provide same-day repair services for urgent computer issues when booked before 11am.
Can you recover data from broken hard drives?
Our specialists can recover data from physically damaged hard drives using cleanroom facilities and advanced tools.
Do you service both home and business customers?
We provide IT support for both residential clients and businesses across London and Kent.
Are your second-hand computers guaranteed?
All pre-owned equipment comes with a three-month warranty for your complete peace of mind.
Do you offer emergency IT support?
Emergency response service is available for critical system failures affecting business operations.
Can you build custom gaming PCs?
We configure custom gaming systems tailored to your performance requirements and budget specifications.
Reviews (14)
Gillian Stephenson
Jun 12, 2022
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Brilliant service. Used Base several times now. They are trustworthy, knowledgeable and friendly. Service is quick to. Just can't fault them. Have recommended to friends and they now use them. So few companies like this left, they deserve your patronage to keep going. Once used you wouldn't dream of going elsewhere.
Clive Mayzes
Jun 02, 2022
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Excellent service everything explained even old parts given back to show work carried out would recommend to anyone
Lawrence Grix
Jun 20, 2021
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My 9 year old PC was totally dead and blue screening me. I tried everything to get it going with no success so I started looking at new PCs until I saw the prices. I found Base Computer Services on the internet and as they were local I thought I'd give them a try and I'm very glad I did. Steve diagnosed a dead hard drive which he replaced with a modern solid state one, he also diagnosed and rectified a couple of smaller issues.
With perseverance he even managed to recover my data from the dead drive for me. My PC is now like a new machine, fast & silent and at a very reasonable price. I would highly recommend Base Computer Services to anyone with computer issues.
With perseverance he even managed to recover my data from the dead drive for me. My PC is now like a new machine, fast & silent and at a very reasonable price. I would highly recommend Base Computer Services to anyone with computer issues.
Rohit Fernandes
May 31, 2021
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Excellent, friendly service. And quick. Wanted to upgrade a couple of laptops. Done quickly and appreciated the suggestions and updates Relatively Covid friendly as well including calling before landing up, screens etc
Mark Rodin
May 18, 2021
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Fantastic computer service, they did a extremely clean and tidy build with my parts that I had bought in a new case. I couldn't be happier with my new PC. The cost of the amount of work that was carried out was excellent.
Jay Hoon
May 13, 2021
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Solid service - professional, courteous, friendly - and got my PC fixed without any problems. A little on the pricey side, but all costs are transparent and set out upfront. Would definitely recommend.
Omar B.
Apr 05, 2021
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Outstanding service and total commitment to quality repairs with new build PC I bought components for from both diamond geezers John and Steve. Despite very high level of demand and thanks to their consummate professionalism updating me on the progress of the job at hand I felt re-assured to use their service any time I require similar assistance in future.
Jan Bolton
Feb 27, 2021
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Fantastic service from Steve today who installed a new printer under lockdown restrictions. Delighted with the amazing service and professionalism. Thank you for responding so quickly,
Darren Attridge
Feb 21, 2021
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Amazing service, was able to resolve an issue with a mac book caused by apple's incompetence. Quick, and really cost effective and kept me updated at all stages.thank you!
Chris Taylor
Dec 01, 2020
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Fantastic service at a great price! Steve did a great job fixing my old PC, including sourcing a used replacement for the obsolete graphics board. Friendly and knowledgeable service, amazingly fast, incredible price. Will certainly use this company again and recommend to anybody who need a computer repair or custom build.
Devised
Sep 28, 2020
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Went above and beyond to help me with my issue, even though it ended up just being my uni accommodation internet that's the problem they still spent hours trying to diagnose it, and when I offered to give them some money for their time, they refused. Definitely coming back if I need help with computer parts etc.
David Mabbott
At Eltham Warren Golf Club we have been using Base Computers for a number of years. They have recently installed a complete office network system here at the Club, which is big enough to cope with the demands placed upon us in this age of technology and communication, but at a price that permits us to have the most suitable and up-to-date equipment for our needs. From the initial consultation to the final installation I have found their staff to be competent, knowledgable, professional and above all helpful, in all the dealings I have had with them. If you are looking for a company prepared to go that little bit further to ensure their customer's satisfaction then I highly recommend you give them a try.
Glenn Harley
I used Base to repair my Google Nexus 7 tablet, which had a broken motherboard. Their staff were consistently friendly and helpful and repaired the tablet for me for a very reasonable price. Very highly recommended.
Damien Loison
Tested and repaired the computer in less than one day (the problem was the power supply). In addition to be competent, the guy is really nice. Recommended