Business Details
14 Years
experience
Expert IT & VoIP Solutions for SMEs in London & Peterborough
Established in April 2012 by a team of VoIP experts, SIPLEX specialises in delivering business-class IT solutions and unified VoIP systems to SMEs across the UK. Our expertise spans servers, network infrastructure, virtualisation, remote working solutions, and software development tailored to client requirements. Based in London and Peterborough, we serve clients in Central London and South East England with customisable, cost-effective technology solutions. Our platform integrates industry-standard components from Cisco, Linksys, and Polycom to create scalable communication systems. We prioritise transparency in pricing, with no hidden charges and competitive call tariffs to 100+ international destinations. Our team's 13 years of collective VoIP industry experience ensures technical excellence and rapid problem resolution, including weekend support when required. We focus on reducing clients' IT overheads through hosted systems, mobile integration, and inclusive features like conferencing and voice recording. Our customer-centric approach has earned recognition for reliability and strategic value from businesses like M2 Property and Luigi's Mail Order. We combine technical proficiency with responsive service to support business growth through technology innovation.
Services
Business Phones
IT Solutions
Remote Working
Network Infrastructure
Software Development
Call Tariffs
Mobile Integration
Served areas
- England
Details
- Year established: 2012
Highlights and features
- We have 13 years of VoIP industry experience with UK SMEs
- Our solutions reduce IT overheads by up to 40%
- We provide 24/7 customer support including weekends
- Our platform integrates Cisco, Polycom and Linksys components
- We guarantee transparent pricing with no hidden charges
Associations and certifications
- Microsoft Partner
What people say
Very reliable system
Transparent itemised billing
Excellent customer service
Real efficiency benefits
Strategic asset
Services
Business Phones
Our unified VoIP phone systems offer fully featured switchboards, mobile integration, and call management tools. Businesses can choose from Standard, Plus, or Max packages with scalable extensions and geographic numbers. Features include voicemail, conferencing, and call reporting to enhance communication efficiency.
IT Solutions
We design and implement servers, network infrastructure, and virtualisation solutions tailored to business requirements. Our services include desktop support, software development, and integration of custom IT systems to improve operational efficiency and scalability for growing businesses.
Remote Working
Our Mobile Redirection package enables seamless transition to remote operations. Features include number portability, home office integration, and cost-effective communication solutions that maintain business continuity without requiring new phone systems.
Call Tariffs
Competitive calling plans start at 1p/min to 100+ international destinations. Packages include monthly inclusive minutes (100-500) with transparent billing and no connection charges. Premium options offer enhanced support and equipment replacement benefits.
Software Development
Our engineers create bespoke software applications aligned with specific business processes. We deliver cost-effective solutions with on-time implementation and ongoing maintenance support to ensure long-term operational effectiveness and return on investment.
Questions
What IT services does SIPLEX offer?
We provide network infrastructure, servers, virtualisation, software development, and unified VoIP solutions with mobile integration for SMEs.
Do you support remote working setups?
Yes, our Mobile Redirection package enables virtual offices with existing number portability and reduced communication costs.
What VoIP features are included?
Our solutions include switchboards, voicemail, conferencing, call reporting, and mobile integration across all service tiers.
Are there contract commitments?
We offer flexible packages without long-term contracts, allowing scalability as your business needs evolve.
How do you handle technical support?
We provide next-business-day or next-day onsite service depending on package, with weekend support available for premium customers.
What call tariffs do you offer?
Our competitive rates include 1p/min to 100+ destinations with inclusive minutes packages from 100 to 500 monthly minutes.
Reviews (2)
Simon Ridsdale
We found SIPLEX phone system to be better than a lot of the others we looked at. Their customer service is excellent and they are there for us when we need them.
Elliot Davis
The new phone system meets all our requirements: it is simple to use, has all the functionality we require, provides us with the flexibility to add new phones and to add functionality as our business grows. Our business is reliant on both technology and constant communication. We use the phones constantly and cannot afford to miss any telephone calls as it results in a direct loss of business. The system is very reliable and has become second nature to us.
The professionalism of SIPLEX cannot be overstated. They have been there for us when the problems occurred and got us out of that trouble pretty quickly. They were even able to help us on a Saturday when we asked for help. They are a first class outfit.
The professionalism of SIPLEX cannot be overstated. They have been there for us when the problems occurred and got us out of that trouble pretty quickly. They were even able to help us on a Saturday when we asked for help. They are a first class outfit.