Business Details
Your Trusted IT Support Partner in Northumberland
PerITus Solutions was founded to revolutionise IT support for local authorities, businesses, and home users by prioritising client needs over sales-driven approaches. We specialise in aligning technology with individual goals, ensuring solutions are tailored to both aspirations and budgets. With over two decades of experience in military, government, and commercial sectors, our team delivers expert guidance and long-term partnerships. We reject the industry norm of pushing upgrades for profit, instead focusing on honest, reliable support that evolves with client requirements. Our commitment to transparency and enduring relationships ensures clients receive sustainable IT strategies. By combining technical expertise with a client-centric ethos, we provide cost-effective solutions that maximise return on investment. Our services span consultancy, system implementation, and ongoing maintenance, all underpinned by a dedication to demystifying technology. Clients benefit from our deep understanding of diverse IT challenges and our ability to deliver practical, future-proof solutions. We serve organisations of all sizes, from single-user setups to enterprises with thousands of employees. Our presence across Northumberland reflects our commitment to local communities while maintaining national standards of excellence.
Services
IT Consultancy
Computer Repair
Network Support
Data Backup
Cybersecurity
Served areas
- Northumberland
Highlights and features
- We offer 20+ years of IT experience across military and government sectors
- Our solutions prioritise client goals over sales-driven upgrades
- We establish long-term relationships with ongoing technical support
- We specialise in demystifying complex IT requirements for all users
- Our team delivers cost-effective solutions with proven return on investment
What people say
Honest reliable support
Long-lasting relationship
Cost effective solutions
Services
IT Consultancy
We provide expert guidance to align IT systems with business objectives. Our consultants assess current infrastructure and recommend solutions that match both technical requirements and budget constraints. With extensive experience across public and private sectors, we ensure technology investments deliver measurable value while maintaining scalability for future growth.
Computer Repair
Our technicians offer comprehensive hardware and software repair services for business and personal devices. We diagnose issues efficiently and implement lasting fixes while minimising downtime. From desktops to servers, our repair solutions maintain system integrity and performance across Northumberland's diverse computing environments.
Network Support
We design, implement, and maintain secure network infrastructures tailored to organisational needs. Our support covers wired and wireless systems, ensuring reliable connectivity for businesses of all sizes. From small office setups to enterprise-level networks, we optimise performance while maintaining robust security protocols across Northumberland.
Data Backup
We implement robust data protection strategies to safeguard critical information. Our backup solutions combine on-site and cloud storage options with automated recovery processes. Businesses benefit from customised plans that ensure data integrity while meeting compliance requirements specific to their industry operations in Northumberland.
Cybersecurity
Our security specialists protect IT systems against evolving cyber threats through comprehensive risk assessments and tailored defence strategies. We implement firewalls, encryption, and monitoring systems while providing staff training to maintain security awareness. Our proactive approach ensures businesses across Northumberland maintain regulatory compliance and operational continuity.
Questions
What IT services do you offer for small businesses?
We provide consultancy, network support, cybersecurity, and system maintenance tailored to small business needs across Northumberland.
Do you support home computer users?
Yes, we offer computer repair, data backup, and IT advice for home users throughout Northumberland.
How does your consultancy approach differ from competitors?
We prioritise your business goals over sales targets, delivering technology solutions that match your specific requirements and budget.
What areas do you cover?
We provide IT support across Northumberland, serving both urban and rural communities from our Alnwick base.
What experience do your technicians have?
Our team has over 20 years' experience working with military, government, and commercial IT systems across Northumberland.
Can you help with business continuity planning?
Yes, we implement data backup and disaster recovery solutions to ensure your business maintains operations during technical disruptions.
Reviews (7)
Susan Layton
Feb 11, 2009
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I have purchased a computer and monitor through PerITus and am extremely pleased with the quality of the goods and the service. The company also sorted out a broadband package for me. Everything was explained to me in ways that I could understand (no technical jargon!) and the after care is brilliant - nothing is too much or too little for them to deal with. I have recommended PerITus to friends and will continue to do so.
Eric Bell
Apr 02, 2008
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I had a registry problem which had me tearing my hair out. Peritus fixed the problem in less than an hour remotely using 'Logmein'. Absolutely first rate service and all undertaken in simple non-technical language.
Robert Robinson
Bill provides a no-nonsense, no mumbo jumbo service at reasonable cost. I have had very little trouble since he rationalised my system and nothing seems to be too much trouble when I am being particularly thick. Robert Robinson Snipehouse Farm
Mrs Pat Postlethwaite
The company "PerITus Solutions" has been a godsend to me. Bill has sorted several problems out for us, often at difficult times eg a couple of days before Christmas or at short notice. He always takes time to take me through anything new so that I can write things down step by step. He responds promptly with an email to my questions or advises on whether a site is ok to use. He regularly services our computer every year and lets me know when would be a good time to buy a new computer or accessories eg a slide scanner.
He sorted out "Skype" very promptly when our daughter went off to Australia and took us through how to use it. I have no reservations in recommending Bill's company. Mrs Postlethwaite Rennington
He sorted out "Skype" very promptly when our daughter went off to Australia and took us through how to use it. I have no reservations in recommending Bill's company. Mrs Postlethwaite Rennington
Silvermoor Haylage
We have used PerITus for our IT repairs and to supply us with any new equipment for the last three years or so. In that time I have found Bill to be extremely knowledgeable, prompt in arriving to fix problems and helpful on the phone when we have small issues that Bill can talk us through. His prices for new equipment are competitive and I found we saved money on repairs compared to our previous local supplier.
Bill is always willing to go the extra mile and has often been here after working hours, I would have no hesitation recommending PerITus for all of your computing needs. Ralph Thompson Silvermoor Haylage
Bill is always willing to go the extra mile and has often been here after working hours, I would have no hesitation recommending PerITus for all of your computing needs. Ralph Thompson Silvermoor Haylage
Jeremy Butterworth
PerITus Solutions were instrumental in ensuring our IT systems were fully functional during our move to new premises. Their willingness to be on- site and ability to liaise with other suppliers ensured our systems were fully operational on our opening day. I would have no hesitation in recommending them to others. Jeremy Butterworth, Butterworth Dental Practice.
Alnwick Paint & Glass
PerITus Solutions have always been very helpful. Always sorted our IT problems as soon as possible. Always come back with prices as required. We find Bill very accommodating and would recommend him and his company to anyone, Business or domestic. Dale Robinson Alnwick Paint & Glass