Data Recovery Direct is a hard disk and server file recovery company based in London which has been rescuing private individuals and companies data since 1994, and we're committed to providing fast turnaround, quality of service and the highest possible standards of data recovery. In fact, we have an unprecedented 95% success rate. Our data recovery lab is equipped with (two) class-100 clean-air facilities and it is fully certified as (BSEN ISO 14644, ISO Class: 4 & 5), designed and built to ensure we achieve the highest data recovery success rate while working on physically damaged hard disk drives. With our file recovery experience since 1994, we can recover data from all following files systems and RAID server configurations (NTFS, HFS+, XFS, UFS, VMFS, RAID-0 to RAID-10, all type of NAS, SAN and fiber optic servers).
Because our business is essentially a service-based business, we have made the quality of our service a key factor to our growth. We know your data is vitally important to you - and that's why we have created a service designed to provide the highest possible quality of service.
Served areas
- United Kingdom
Highlights and features
- Hard disk data recovery
- Server Disaster Recovery
Services
Services
Report
Hard Drive Recovery
We understand the anxiety that accompanies the loss of any data, we also understand the costly procedure that follows such crisis. We have a 'no data, no fee' policy and will provide a solution for your crisis. If we cannot recover your data, we charge you nothing! Whether its a internal, external hard drives or SSD's that operates under any file system like Windows, Mac, LInux or any other file system regardless of the media capacity, our data recovery specialists can diagnose and solve the fault issue and recover the data safely.
Reviews (18)
Rodney Pedroza
Feb 18, 2022
If you are the sort of person who doesn't create a backup data for all your work and after being a photographer for over 6 years, your only external hard drive just simply dies on you, there is still hope! Last week, my External and only hard drive just stopped working, I tried everything but it just refused to work after being used for over 6 years and holding my entire Porfolio of 28,000 images.
After sulking and feeling down for two days, I started looking for a solution (I am quite dramatic, so I needed to feel sorry for myself) I came across this place and the reviews were incredible. I can tell you from experience and that big smile on me, they were absolutely true. Adam recovered all my data in less than 8 days. All of it! Don't risk your memory drive being looked by anyone else, just go for the best! Now, I am on my way to buy a backup so I won't have to see Adam again (I mean that) however if I do ever need to, I won't waste a single second of my life, I will just let Adam take care of it! 5 Star for service, communication and honesty!
After sulking and feeling down for two days, I started looking for a solution (I am quite dramatic, so I needed to feel sorry for myself) I came across this place and the reviews were incredible. I can tell you from experience and that big smile on me, they were absolutely true. Adam recovered all my data in less than 8 days. All of it! Don't risk your memory drive being looked by anyone else, just go for the best! Now, I am on my way to buy a backup so I won't have to see Adam again (I mean that) however if I do ever need to, I won't waste a single second of my life, I will just let Adam take care of it! 5 Star for service, communication and honesty!
Isabel Arroyo
Feb 12, 2022
I'm over the moon with the service provided by Data Recovery Direct. Lost almost 400GB of pictures from a lifetime trip to Africa and SE Asia. Decided to give them a phone call to enquire about recovering the data from the ext. hard drive and I was impressed by the service offered: they overtook the assignment on the same day of enquiry and quoted me a very competitive price (I'd say a bargain for the amount of data I needed to recover) with a very fast turnaround for a standard service.
All my pics, vids and docs were successfully recovered within 24h, and the guys at DDD were friendly, professional, communicative, knowledgeable on their field and caring, just outstanding customer service that went above and beyond expectations!. I'd recommend them to anyone who's looking for a professional, efficient, fast and affordable data recovery provider, you will be pleasantly surprised on how good they are. Thanks a lot Data Recovery Direct, you have put a big smile in my face!
All my pics, vids and docs were successfully recovered within 24h, and the guys at DDD were friendly, professional, communicative, knowledgeable on their field and caring, just outstanding customer service that went above and beyond expectations!. I'd recommend them to anyone who's looking for a professional, efficient, fast and affordable data recovery provider, you will be pleasantly surprised on how good they are. Thanks a lot Data Recovery Direct, you have put a big smile in my face!
Dan Holland
Jan 18, 2022
When everyone tells you it cannot be repaired, take it here! I had an external hard drive which had burnt out as the wrong power supply had been used. 18 years of photos gone. I took it to several places and no one could fix it. Here they recovered 100% of the data in 3 days. If I could give them 10 stars, I would. I could not be happier or more thankful and now keep 2 copies of my data :
Filippo Gori
Nov 23, 2021
Great experience, 100% recommended! I dropped my hard drive with months of work on it for my PhD and personal data. I requested a quote from other companies in London and the average price was around 800 (the maximum a stunning 1200!). For the same service, with all the up to date techniques and tools, Data Recovery Direct managed to recover my precious data for a half of the price.
The answer is simple, no overpricing! Waiting time was 3 working days (compared to the two weeks offered by other companies). A big plus is the professionality and kindness of the staff, explaining every step and keeping you updated along the process. A big thanks to Data Recovery Direct, very much recommended!
The answer is simple, no overpricing! Waiting time was 3 working days (compared to the two weeks offered by other companies). A big plus is the professionality and kindness of the staff, explaining every step and keeping you updated along the process. A big thanks to Data Recovery Direct, very much recommended!
Vinoraj Thavarasa
Sep 24, 2021
I have been looking for a data recovery service everywhere and the prices at some places are ridiculous and with some places you get people taking advantage of you. Adam at data recovery direct was very professional, and honest from the beginning especially with the pricing. He recovered the data from my faulty hard drive which stopped working after using the wrong power cable.
Ionas Blacc
Apr 29, 2021
I rang yesterday to find out if they can fix my wd cloud which I plugged in the wrong adapter and burned. I was given an estimate. I took it in the next day. Adam welcomed me with a nice smile and asked me to sit down. He took the drive and told me that he could fix it for only half price of what he estimated the day before and fixed it on the spot. 10 mins later I was on my way home.
This kind of honesty and professionalism is extremely rare nowadays. If you want to be treated fairly and have your job done ASAP I would highly recommend you chose this company. Highly knowledgable honest and trustworthy saved my month!
This kind of honesty and professionalism is extremely rare nowadays. If you want to be treated fairly and have your job done ASAP I would highly recommend you chose this company. Highly knowledgable honest and trustworthy saved my month!
Michail
Mar 18, 2021
I can 100% recommend this place for their excellent service and quick turn around on getting my Western Digital external Hard drive repaired for a very great price, considering the repair needed (replacing read/write) header. I got quoted 1300+ elsewhere to get my hard drive repaired, while Data Recovery Direct did it for 1/3 of the price, so I'm very grateful for their successful recovery of my data, whilst also keeping it affordable.
They provided me with update emails when they worked on my drive on every step and were nothing but helpful throughout all my communications with them, in person, email and phone. The staff are super friendly and will explain the process of the repair to make sure you know what is happening, especially if you are afraid of getting it repaired. They want to fix it as much as you do, because if they don't recover any data, it means no fee.
At least while I was there. I highly recommend this place! I honestly mean it. The only mistake I did was not going here first. Although I would also recommend on getting multiple quotes from different service providers if possible, especially when you get quoted such a high price elsewhere like I did.
They provided me with update emails when they worked on my drive on every step and were nothing but helpful throughout all my communications with them, in person, email and phone. The staff are super friendly and will explain the process of the repair to make sure you know what is happening, especially if you are afraid of getting it repaired. They want to fix it as much as you do, because if they don't recover any data, it means no fee.
At least while I was there. I highly recommend this place! I honestly mean it. The only mistake I did was not going here first. Although I would also recommend on getting multiple quotes from different service providers if possible, especially when you get quoted such a high price elsewhere like I did.
Mike Walker
Mar 06, 2021
Philippa Allison
Feb 25, 2020
The team there were very efficient, reassuring and communication was on point. From the beginning they were very clear as to what needed to be done and provided a quote on the spot. Even though they can't guarantee all data would be recovered they already had a good idea from the initial diagnostics. Very quick turn around even with a large hard drive. Would highly recommend.
Conor Mansfield
Jan 13, 2020
Successfully recovered my data on a no recovery no fee basis against all the odds, for a third of the price quoted to me by another data recovery specialist. Had an initial diagnostic assessment on my 1TB WD hard drive at another specialist, who I thought from my research were the people to go to in London. This concluded the condition of my drive was very poor, with 10%-30% chance of successful recovery, 2 week turnaround time and huge cost if successful.
Because of the huge cost I started looking elsewhere and found these guys, who quoted me a third of the price and successfully recovered everything in less than a week. Also great, reliable customer service, with staff who went the extra mile at every turn!
Because of the huge cost I started looking elsewhere and found these guys, who quoted me a third of the price and successfully recovered everything in less than a week. Also great, reliable customer service, with staff who went the extra mile at every turn!
Wkbrannigan
Dec 01, 2019
Some recovery specialists will say one thing over the phone, and then hit you hard with price once they have your disk. Data Recovery Direct, on the other hand, talked through my problem, gave me a price, stuck to it even when the amount of data turned out to be more, and turned my disk around in 2 days. Needed data and precious photos recovered. Good people these, absolutely recommend.
Robert Ellams
Aug 26, 2019
Martyn Plaskitt
Jun 25, 2019
Justyna Ryan
Ran Manolov
Shaun Ward
Chi Chan
Jackie Megeary
I can't praise this company enough. My hard drive failed and I thought I'd lost everything. I opted for Data Recovery's premium service (which for peace of mind was well worth it) - I sent off my hard disk to them on Wednesday evening and had everything back before 9 am on Monday morning. They provided a brilliant service keeping me informed of what they were doing the whole time. Thank you Thank you Thank you.