Business Details
Emergency
services
Expert IT & Cybersecurity Services in High Wycombe
Established to provide reliable IT and cybersecurity solutions, we specialise in supporting small businesses and home users across High Wycombe and South Buckinghamshire. Our services range from on-demand technical assistance to comprehensive Managed IT Support, ensuring businesses of all sizes maintain secure and efficient operations. With a focus on prompt, friendly support, we deliver tailored solutions including equipment installation, system upgrades, and 24/7 cybersecurity monitoring. Our expertise extends to IT consulting, holographic displays, and audio-visual freelance services, addressing diverse technological needs. We prioritise transparency, offering honest advice and connecting clients with trusted partners when required. Our commitment to quality is reflected in client testimonials highlighting swift response times, technical proficiency, and cost-effective problem-solving. By combining local knowledge with advanced threat intelligence, we enable businesses to focus on growth without IT concerns. Our team's dedication to accessibility includes remote support options and flexible communication channels. We maintain rigorous security protocols to protect client data and infrastructure. With over a decade of combined experience, our professionals bring proven expertise in network security, compliance, and innovative technology solutions.
Services
IT Support
Cybersecurity
Managed IT Support
Equipment Installation
Threat Monitoring
Served areas
- High Wycombe, Marlow, Bourne End, Lane End, Stokenchurch, Beaconsfield, Booker, Sands
Highlights and features
- We offer 24/7 cybersecurity monitoring with real-time threat detection
- Our team provides on-site, telephone, and remote IT support options
- We specialise in cost-effective solutions for small businesses and home users
- Our consultants deliver tailored technology strategies for office moves and new setups
- We guarantee transparent communication and honest recommendations
What people say
Great knowledge
Reasonable rates
Swift response
Professional competence
Highly recommend
Services
IT Support
We provide comprehensive IT support for small businesses and home users, including equipment installation, system upgrades, and troubleshooting. Our services cover both reactive 'break-fix' solutions and proactive maintenance plans. With on-site, telephone, and remote support options, we ensure minimal downtime for your operations.
Cybersecurity
Our cybersecurity services protect against digital threats through 24/7 monitoring, vulnerability assessments, and real-time threat response. We implement robust security measures to safeguard sensitive data and infrastructure. Our solutions include attack prevention strategies and incident response protocols to maintain business continuity.
Managed IT Support
We offer comprehensive Managed IT Support covering system monitoring, software updates, and infrastructure maintenance. This service ensures continuous operation of business-critical systems. Our proactive approach minimises technical issues through regular maintenance and performance optimisation tailored to specific business needs.
Questions
What IT services do you offer for small businesses?
We provide Managed IT Support, on-demand technical assistance, equipment installation, cybersecurity monitoring, and IT consulting tailored to small business needs.
Do you support home users and remote workers?
Yes, we offer comprehensive IT solutions for home users including system upgrades, cybersecurity protection, and remote support services.
How quickly can you respond to IT emergencies?
Our team provides urgent support with typical response times under 24 hours, prioritising critical business operations.
What cybersecurity protections do you provide?
We offer 24/7 threat monitoring, vulnerability assessments, attack prevention, and incident response to safeguard digital assets.
Can you help with office technology setup?
Yes, our consultants assist with office moves, network security implementation, and creating custom technology solutions for new workspaces.
Videos
Reviews (17)
Jane Campbell
Aug 05, 2021
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Simon gave my son's gaming PC an upgrade, installing a new CPU, Motherboard and RAM finishing off with a replacement graphics card. He is a superstar and I would highly recommend him to anyone that needed IT support - 5 stars! *****
Hamish Ross
Jun 15, 2021
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Excellent customer service, responded promptly and resolved issue with a high level of professional competence. Would highly recommend.
At Random
Jun 06, 2021
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Amazing service! They rescued my pc after a certain computer store in Desbrough installed a used HD with less capacity, which then started to fail! personally think that they did the impossible by cloning my failing HD to SSD, so now there is no need to re install my software and documents! Only took two days and I must say that they were super professional too.
Creative Jam
Mar 17, 2020
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Owl Technical Services helped me with a really urgent job - really helpful service, explained everything clearly and did the work swiftly and efficiently. I would definitely recommend! Thank you! :
Ed Gemmell
Feb 02, 2020
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After my son dropped my HP Spectre laptop I found myself in PC World as it was not charging. I was faced with a minimum 2 weeks without my laptop. I phoned Simon at Owl Tech in desperation. 3 hours later after he had checked all the components and reassembled the laptop it was handed back to me fixed. This saved me at least two weeks in time and even saved me money over the basic fee for a check up and data back up charged by PC World. No criticism of the service offered by PC World but definitely a huge recommendation for Owl Tech!
Stuart Clark
Jun 14, 2019
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I have used Simon at Owl Tech twice now. Both times he has been extremely helpful, knowledgeable and most importantly, flexible in helping me resolve my IT issues at relatively short notice. Would highly recommend.
D. Eldridge
May 03, 2019
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I would recommend Simon to anyone with pc issues. He was approachable, helpful, explained things clearly and went out of his way to find a solution to the problem. I was very satisfied with the service and would be more than happy to return should my pc give me reason to! Thank you
Ross
Dec 30, 2018
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Simon provided an excellent service and quickly identified the hardware issue whilst ensuring my data was recovered. I really appreciated the prompt support and guidance on maintaining my PC.
Susan H.
Jun 21, 2017
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Chose Simon's company off the web as liked the name (!) and loved the reviews. Simon responded to my request for help to resurrect what I thought was a completely "dead" PC. He was prompt, courteous and very efficient. It took no time at all to fix the problem and run a diagnostic check. My PC is now running smoother than before and I am delighted. Great service, Simon, thank you. I would definitely recommend to others.
Jill P.
May 14, 2016
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My new printer had a mass of paper trapped in the paper entry slot, and I could not shift it. Mr Simon Brereton respond quickly to my call for help. He was kind and patient and quickly managed to disengage the paper. I would not hesitate to call him in the future should I have problems with my computer and would recommend him highly to anyone needing such support.
Wendy B.
Oct 05, 2014
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Simon came to fix my old chugger of a computer, he came out same day and charged a fair price for the work, its great to find an honest, straight forward computer guy, the problem was pretty simple at the end of the day and Simon said it like it was, its good to know i've found him for any future work I or my friends need.
Ross Caldow
Simon provided an excellent service and quickly identified the hardware issue whilst ensuring my data was recovered. I really appreciated the prompt support and guidance on maintaining my PC.
Stuart Clark
I have used Simon at Owl Tech twice now. Both times he has been extremely helpful, knowledgeable and most importantly, flexible in helping me resolve my IT issues at relatively short notice. Would highly recommend.
Ed Gemmell
After my son dropped my HP Spectre laptop I found myself in PC World as it was not charging. I was faced with a minimum 2 weeks without my laptop. I phoned Simon at Owl Tech in desperation. 3 hours later after he had checked all the components and reassembled the laptop it was handed back to me fixed. This saved me at least two weeks in time and even saved me money over the basic fee for a check up and data back up charged by PC World. No criticism of the service offered by PC World but definitely a huge recommendation for Owl Tech!
Pauline
I called Simon to see if he would come and help with several computer problems. He arrived very punctually the next morning, got straight to work and sorted everything out vey quickly and efficiently. I needed to change my email address, Simon working patiently over four devices to achieve this. I was extremely impressed with the manner in which he dealt with my requests and would not hesitate to call him again, should the need arise, or to recommend his services to anyone. An excellent service at a very competitive price. Thank you.
Roger
Simon Brereton at Owl Technical Services is a first class engineer providing a first class service. On two recent occasions Simon was able to rectify defects in two laptops for me. One defect required a repair to a disintegrating laptop case. Not easy and requiring considerable dismantling of the laptop. The second repair rectified a long term problem with slow start up and operation. I will not hesitate to use Simon again should further PC or IT problems arise.
David
I was completely at the end of my tether. My outgoing email failed for no apparent reason, and BT technical support actually hung up on me four times as they couldn't provide a solution. Simon accessed my Mac remotely, and had the problem sorted within half an hour. He was helpful, patient and very understanding. I would recommend him to anybody with a computer problem.