Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in London
Founded in 2004, Net Platforms has established itself as a trusted provider of comprehensive IT solutions for small and medium-sized businesses across London and the Home Counties. With over two decades of experience, we prioritise proactive support, technical expertise, and client-centric service delivery. Our success stems from a foundation of trust, evidenced by a 98% customer satisfaction rate and 96% retention rate. We specialise in managed IT services, cybersecurity, cloud computing, and VoIP telephony, offering tailored solutions that align with business objectives. Our team combines technical proficiency with clear communication, ensuring clients receive practical, cost-effective advice without unnecessary complexity. Backed by a service-level agreement, we provide 24/7 system monitoring, rapid response times, and dedicated account management. As a certified partner for leading technology providers, we deliver scalable infrastructure solutions while maintaining rigorous data security standards. Our commitment to continuous improvement and client education ensures businesses remain technologically competitive and resilient against evolving cyber threats.
Services
IT Support
Cyber Security
Cloud Services
VoIP Solutions
Managed Services
Business Continuity
Network Monitoring
Data Backup
Microsoft 365 Migration
Unified Communications
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in business-focused IT solutions
- Our 24/7 system monitoring prevents critical IT outages
- Unlimited support included in a single monthly fee
- Security-first approach integrated into all services
- Dedicated account managers for personalised service delivery
What people say
Smooth transition
Swift problem solving
Good value for money
Proactive maintenance
Expert advice
Services
IT Support
Our comprehensive IT support ensures London and Essex businesses maintain operational continuity through proactive maintenance and rapid issue resolution. Services include 24/7 system monitoring, unlimited remote and on-site support, and dedicated account management. We prioritise preventative maintenance to avoid costly outages while providing clear technical communication for non-expert users.
Cyber Security
We implement robust cybersecurity measures including perimeter defences, antivirus protection, and email filtering to safeguard business data. Our solutions incorporate GDPR compliance frameworks, access management systems, and business continuity planning. Regular security audits and staff training ensure comprehensive protection against evolving cyber threats.
Cloud Services
We facilitate seamless cloud adoption with migration services, Microsoft 365 integration, and hosted infrastructure solutions. Our offerings include cloud backup, application hosting, and consultancy to optimise cloud efficiency. Businesses benefit from scalable resources, remote accessibility, and reduced physical infrastructure requirements.
VoIP Solutions
Our VoIP services provide cost-effective, feature-rich communication systems with unified messaging, mobile integration, and CRM connectivity. Solutions include hosted phone systems, call management features, and scalable telephony infrastructure. Implementation ensures continuity during ISDN switch-off transitions with minimal setup requirements.
Managed Services
We offer end-to-end IT management through consolidated monthly pricing, including system monitoring, software updates, and infrastructure maintenance. Services feature guaranteed response times, customisable support packages, and strategic technology planning to align IT capabilities with business growth objectives.
Questions
What IT services do you offer for London businesses?
We provide comprehensive IT support, cybersecurity solutions, cloud services, VoIP telephony, and managed IT services tailored to London businesses' specific needs.
Do you support businesses outside London?
Yes, we serve businesses across Essex and the Home Counties in addition to London-based organisations.
How do you handle emergency IT issues?
Our 24/7 system monitoring and rapid response team ensure critical IT issues receive immediate attention with guaranteed service-level commitments.
What cybersecurity measures do you implement?
We deploy firewalls, antivirus software, email filtering, access controls, and business continuity plans to protect against data breaches and cyber threats.
Can you help migrate to cloud-based systems?
Yes, we specialise in cloud migration, Microsoft 365 implementation, and hosted infrastructure solutions with minimal business disruption.
How are your support services priced?
We offer unlimited support for a single monthly fee with transparent pricing, including proactive maintenance and guaranteed response times.