Business Details
17 Years
experience
Your Trusted IT Partner in Leicester
Established in 2009, PC Active has built a reputation as a trusted provider of computer repair and IT solutions in Leicester. Our team combines technical expertise with a customer-centric approach, offering services ranging from device repairs and network installations to custom-built PCs and CCTV systems. We prioritise transparency, affordability, and practical advice, ensuring both businesses and individuals receive tailored support. With over 90 five-star reviews, our commitment to reliability and competitive pricing has solidified our position as a local leader in technology services.
Services
Computer Repairs
CCTV Installations
Custom Builds
Networking
Data Backup
Parts Replacement
Call-Out Services
Sales & Service
Served areas
- Wigsto, Leicester, Oadby, Leicestershire
Details
- Year established: 2009
Highlights and features
- We have over 15 years of local IT expertise in Leicester
- Our team provides free technical advice via phone or in-store
- We guarantee competitive pricing on all repairs and installations
- We offer tailored support for both businesses and private individuals
- Our technicians deliver same-day diagnostics and repairs
What people say
Top service
Competitive prices
Highly recommended
Quick repairs
Expert advice
Services
Computer Repairs
We diagnose and fix hardware/software issues for laptops and desktops. Our technicians handle everything from screen replacements to virus removal. With over 15 years' experience, we ensure fast, reliable repairs using genuine parts.
CCTV Installations
We install high-resolution CCTV systems for homes and businesses. Our solutions include wired/wireless options with remote monitoring capabilities. All installations meet current security standards and come with full technical support.
Custom Builds
We create tailored gaming and workstation PCs to match your requirements. From budget builds to high-end gaming rigs, our systems feature optimised components with cable management and thermal efficiency.
Networking
We design and implement wired/wireless networks for homes and businesses. Services include router configuration, cabling, and network security optimisation. Our solutions ensure stable connectivity for multiple devices.
Data Backup
We recover lost data from damaged storage devices. Our specialists handle hard drives, SSDs, and USB sticks. We also implement backup solutions to prevent future data loss incidents.
Questions
What services does PC Active offer?
We provide computer repairs, CCTV installations, custom PC builds, networking solutions, and data recovery services for both businesses and individuals.
Do you offer same-day repairs?
Yes, we prioritise urgent repairs with same-day diagnostics and typically complete most fixes within 24-48 hours.
Are your technicians certified?
Our team has over 15 years' combined experience with regular training in the latest IT and networking technologies.
Do you service businesses only or private customers too?
We support both businesses and private individuals across Leicestershire with tailored technical solutions.
What areas do you cover?
We primarily serve Wigston, Oadby, and surrounding Leicestershire areas with in-store and call-out services.
Reviews (25)
Ian Chapman
Jun 05, 2022
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This place was very helpful with my request, gave me information how to connect a power supply to the computer.
Robert Hamilton
Feb 14, 2022
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Excellent place, great service. Helped me out very last minute to do a complex build. Very knowledgeable and friendly staff. Would highly recommend.
Saul Gouder
Feb 11, 2022
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Diagnosed and replaced faulty hard drive for a very reasonable price, kept me informed of potential hardware costs and gave advice on how to keep price down Vs longevity/part quality. Friendly staff, good quick service, and even gave the old rig a quick hoover - which was really nice! Would definitely recommend and am already packing up my partner's tower for a check-up with them. Very minor comment for improvement would be that they could possibly send a few more update emails to keep customers advised of order status/timelines etc. not a criticism as they were super helpful when contacted, but might be a way of saving on incoming calls about existing orders/parts/etc. Still 10/10 though
Richard Lunn
Dec 18, 2021
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Needed a repair to a dead laptop so dropped in with it. After discussion Stuart suggested he go through a full diagnostic (with a small charge) which I was happy to go ahead with. The motherboard was dead which was not a surprise due to age. He also took photos of where it was damaged. He suggested sourcing a replacement from certified reseller (it's about 8 years old now!). We agreed a good price which included all the work doing and discounting against the diagnostic. Stuart kept me informed throughout the whole process and was a pleasure to deal with. Highly recommended.
David Coppock
Nov 27, 2021
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Following a recent computer problem, visited shop after telephone call, taking computer and monitor and received friendly help and service. Problem sorted. Recommended.
Chris Bessant
Nov 24, 2021
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I can not praise the staff at PC Active enough they have been a massive help in ordering my components in and completing a pc build for me, updating me every step of the way and explaining stuff to me. I can highly recommend them for all the fantastic work they put in. Thank you Stuart and Team
Samantha R.
Nov 13, 2021
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Had an urgent repair (turned out the hard drive needed to be replaced) - I called up first thing on Saturday morning, and Stuart had it ready for me to collect by the end of the day. Really helpful, really friendly, explained everything clearly. I won't be going anywhere else in the future!
Pauline Tunstall
Oct 22, 2021
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Extremely happy with my new purchase. Had a few technical issues but these were resolved quickly and efficiently by Stuart. Would highly recommend PC Active and will use them again in the future.
Aze Kehinde
Jul 13, 2021
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Really helpful. Took my work CPU in as the screws holding the VGA cable had fallen off. He fixed it within seconds without charging a penny.
Garry Buswell
Jun 20, 2021
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First class service, excellent value for money, problem with my laptop sorted within 4 hours, Stuart very knowledgeable and very helpful, i would fully recommend him and his company.
Robert Sivell
May 29, 2021
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Chris was great at communicating costs and time to bring in my HP laptop for a SSD upgrade and re-install of Windows 10. Stuart did a great job and my laptop was ready the next day. Would highly recommend and will use PC Active again.
Lisa Jones
Apr 14, 2021
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I contacted Stuart after a recommendation and cannot fault his service. My son wanted a gaming pc and I hadnt got a clue. As we were in lockdown we communicated over email and phone, he asked my budget and a few other questions. We got a quote back really quickly and detailing spec and costs of each component. A few changes here and there and pc was built and collected. Brilliant service, plus I know that if we have any problems, Stuart will sort us out. So glad I didnt go to to a major retail store. Definitely would have paid more and possibly not got what all we wanted. Thank you for great service
Tony Reedman
Mar 23, 2021
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Having found myself locked out of my Desktop PC question was who to turn to? Who can I trust?. Searched the Web & found PC Active Wigston. Rang and spoke to Stuart explained my problem he invited me into their Shop from where he performed an initial test. Diagnosis wasn't good but he assured me it can be fixed without breaking the Bank of England. Having read many positive reviews about their business I decided to follow Stuarts advice and hey presto I now have a PC that puts a smile on my face and is a joy to use it.
I have since given him a Laptop belonging to my Grandson and again super quick turnaround for just a few quid and that's also fixed. Should anyone need a Computer Guru who's understanding, skilled and totally committed to his cause then look no further. You will be pleasantly surprised not only with the service but their excellent value prices.
Stuarts your man along with the company owner Chris. Thank you both for restoring ours.
Ps. I have another Laptop coming your way in need of TLC so see you soon. Kind regards Tony Reedman.
I have since given him a Laptop belonging to my Grandson and again super quick turnaround for just a few quid and that's also fixed. Should anyone need a Computer Guru who's understanding, skilled and totally committed to his cause then look no further. You will be pleasantly surprised not only with the service but their excellent value prices.
Stuarts your man along with the company owner Chris. Thank you both for restoring ours.
Ps. I have another Laptop coming your way in need of TLC so see you soon. Kind regards Tony Reedman.
Rebecca Brown
Mar 02, 2021
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I contacted Stuart by email and he was very responsive. When I went into the shop the next day he was very friendly and explained everything so that I could understand. He kept us updated through out the day. Would definitely recommend and use again.
Evonne Summers
Oct 23, 2020
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Excellent service! Should know the guy's name by now - but he's great. Really knowledgeable and patient. My repairs have been carried out quickly, I don't feel like I've been ripped off and everything's explained to you. Can highly recommend PC Active
Steve Rhodes
Jul 30, 2020
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Great service. My son had a problem with his Gaming PC that he had been building himself. We took it into PC Active and they quickly diagnosed the problem (it was our fault - we had installed an incompatible component) and gave great advice and support getting the new piece installed and working.
Sarah Warren
Feb 12, 2020
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Absolutely brilliant service!!! Will definitely use and again and recommend to everyone -- Thank you so much
Nigel Cunniffe
Apr 28, 2019
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Stuart at PC Active was extremely helpful in sorting out my damaged laptop. He was very friendly and patient with me who doesn't really understand how these things work. I would have no hesitation in using him again and recommending him to others.
James Goulding
Apr 25, 2019
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I purchased a mid- to high-end gaming PC and monitor from PC Active. The staff member (may have been the owner) at the desk was friendly and knowledgeable, and he talked me through the best options in terms of performance and price for a custom build. The PC was ready about a week after ordering, and I have found that it handles the latest games well.
Jane Welsh
Brilliant service from Lee & partner following a broken laptop. In the end I bought a new one and they checked what I used it for before recommending and transferring all my files so that all I had to do was switch it on when I got home! I really appreciated their patience and help.
Erin Morris
Lovely gentleman. Had to replace my charge port on my laptop. He had it done within a day, Im very pleased. Very fair prices too. Id highly recommend them.
Gillian Lovett
I have tried other computer specialists. I have been using P C Active now for over 5 years. I have found them very efficient in everything that they do for me. As I am in business I need prompt service which they provide, also with my private work once again they provide a most efficient service. The staff are very knowledgeable in every aspect of computers. I recommend them very highly
Jo Thomas
Used PC Active twice for different problems. This time Anish was really helpful going through all options I had. Previously Lee was knowledgeable and efficient and got my laptop up and running in just a few days. Would always use them for pc or laptop problem and would highly recommend
Wioleta Olszak
I am so glad PC Active repair people out there who are competent, friendly and fair. I took a laptop in to have its broken power jack repaired. I was told that the Toshiba brand is known to have those issues. It was fixed and ready for me in a few days. I was very happy with the fast and courteous service they were given to me. I recommend them highly.
Jon Parker
Just got a gaming laptop from here (MSI GT70 Dominator). Very friendly and helpful advice and they are happy to show their competitive prices against next best deals (I had shopped around too). Great deal as always with the laptop arriving in the shop the day next day. It is also nice to know that if there are any problems in the future that need fixing, it will be them I will be dealing with and not someone in a call center. Thanks guys :)