Business Details
We are HelpSaveMyComputer, a trusted computer and networking support provider based in Fleet, Hampshire, with over 20 years of operational experience in the sector. Our team holds hard-earned expert knowledge in computers, networking, and bespoke equipment supply, built through supporting corporate, local government, and NHS clients for many years. We specialise in resolving a wide range of technical issues, from basic connection and printing problems to complex data recovery and legacy system support for outdated operating systems. Our skilled technicians build custom PCs to client specifications and budgets, including high-performance gaming rigs tailored to individual requirements. We adhere to the highest professional standards, as a member of the Association of Computer Repair Business Owners (ACRBO), a global organisation dedicated to upholding industry integrity and professionalism. Our full insurance coverage, including 2 million in public liability and 1 million in professional indemnity cover, provides complete peace of mind for all our clients.
We offer flexible appointment options, including home and office visits, drop-off and collect services, and remote support, to accommodate the needs of both home users and small businesses. Our deep understanding of IT infrastructure management comes from building and maintaining our own in-house systems, writing custom management and database tools for our operations. We prioritise rapid problem resolution, leveraging our extensive hands-on experience to get clients back up and running in the shortest possible time frame. We are committed to delivering transparent, reliable service, with clear terms of business available for all clients to review before engaging our support. Our longstanding track record of supporting a diverse range of clients, from individual home users to public sector organisations, demonstrates our ability to deliver consistent, high-quality results. We place client satisfaction at the core of everything we do, ensuring every interaction is professional, helpful, and focused on meeting your specific technical needs.
We offer flexible appointment options, including home and office visits, drop-off and collect services, and remote support, to accommodate the needs of both home users and small businesses. Our deep understanding of IT infrastructure management comes from building and maintaining our own in-house systems, writing custom management and database tools for our operations. We prioritise rapid problem resolution, leveraging our extensive hands-on experience to get clients back up and running in the shortest possible time frame. We are committed to delivering transparent, reliable service, with clear terms of business available for all clients to review before engaging our support. Our longstanding track record of supporting a diverse range of clients, from individual home users to public sector organisations, demonstrates our ability to deliver consistent, high-quality results. We place client satisfaction at the core of everything we do, ensuring every interaction is professional, helpful, and focused on meeting your specific technical needs.
Served areas
- 15 mile Radius of Fleet, Hants
Highlights and features
- We have over 20 years of IT support experience.
- We are fully insured with 2m public liability cover.
- We are ACRBO-accredited for professional industry standards.
- We build custom PCs to your exact specification and budget.
- We offer 7-day-a-week appointment availability for all clients.
Associations and certifications
- Member of the Association of Computer Repair Business Owners (ACRBO)
- Member of the Institution of Engineering & Technology
Services
Computer Repair
We provide expert repair and servicing for all device types, including laptops, desktop PCs, Macs and all-in-one computers. Our service targets both home users and small business owners experiencing technical faults or performance issues. Clients benefit from rapid issue resolution and reliable, long-lasting repairs from our experienced technicians.
Bespoke PC Builds
We design and build custom PCs tailored to your exact specifications and budget, including high-performance gaming rigs for enthusiast users. This service is aimed at home users and small businesses requiring a new device built to meet specific workload or entertainment needs. Clients receive a fully tested, reliable system optimised for their intended use, with no unnecessary pre-installed software.
Data Migration
We offer seamless data migration services to transfer all your files, settings and applications from an old device to a new PC or Mac. This service is ideal for home users and small businesses upgrading hardware without risking loss of important data. Clients avoid the hassle of manual file transfers and reduce transition errors.
Backup & Recovery
We provide professional data backup and recovery services to retrieve lost, deleted or corrupted files including pictures and documents. This service is for home users and small businesses who have experienced data loss or want to set up automatic backup systems. Clients regain access to critical data and secure their information against hardware failure or human error.
Legacy System Support
We offer specialist support for legacy operating systems including Windows XP, Windows 7 and other outdated platforms. This service is for home users and small businesses relying on older software or hardware incompatible with modern systems. Clients extend the usable life of their existing equipment and avoid the cost of full system replacements.
Reviews (22)
John Martin
Dec 22, 2023
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Prompt response to enquiry. Home visit date set and confirmed by email
Home visit on time
Problems solved very quickly by Kevin without fuss. He is obviously a very
knowledgeable expert. Highly recommended
Home visit on time
Problems solved very quickly by Kevin without fuss. He is obviously a very
knowledgeable expert. Highly recommended
Judith B.
May 08, 2022
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Another good job. Windows would not start, due to an update that messed up. Everything working well again! Thanks
Jo Morgan
Feb 10, 2022
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I had just moved house and needed someone to reinstall my PC and printer and hook it up to broadband etc. Great job and very reasonable. Highly recommended.
Judith B.
Aug 21, 2021
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Very efficient service. My email had stopped working on my laptop and i wanted to print from my iPad but it wasn't responding. He got it all working in one short visit. Great!
Helen Oliver
May 06, 2021
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Have used them for a few years now. So about time I shared my experience. Very pleased with all repairs. Highly recommended!
Jen
Mar 04, 2021
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We have used these guys numerous times over the last few years. I think a good review for good service is overdue. Reinstalling Windoes 10, power problem on PC, email problems - you name it.
Linda Clark
Feb 23, 2021
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We have used these guys numerous times over the last few years. I think a good review for good service is overdue. Reinstalling Windoes 10, power problem on PC, email problems - you name it.
Ana Sloan
Dec 27, 2020
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Sorted out my MacBook Air for me after i dropped it and it went very slow and battery wouldn't charge. Also last year migrated my Windows laptop programs and files to MacBook. Great service. Highly recommended!
Stephanie Stevenson
Nov 21, 2020
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I have used Kevin's service several times in the last few years on main PC and laptop. Has always sorted out whatever mess I have made of PC within a few days. Explains clearly what needs to be done and suggestions for repair. Costs are always very reasonable. I would highly recommend him.
Ana Sloan
Nov 02, 2020
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Sorted out my MacBook Air for me after i dropped it and it went very slow and battery wouldn't charge. Also last year migrated my Windows laptop programs and files to MacBook. Great service. Highly recommended!
Ian Roberts
Aug 29, 2020
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Diagnosis and repair of my Toshiba laptop carried out quickly and effectively. Options were provided with advice. The service is very good value.
Stephanie Stevenson
May 11, 2020
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I have used Kevins service several times in the last few years on main PC and laptop. Has always sorted out whatever mess I have made of PC within a few days. Explains clearly what needs to be done and suggestions for repair. Costs are always very reasonable. I would highly recommend him.
Ian Roberts
Feb 27, 2020
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Diagnosis and repair of my Toshiba laptop carried out quickly and effectively. Options were provided with advice. The service is very good value.
John Byrnes
Nov 26, 2018
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Great service as ever from Kevin. Always is available with advice and then carries the job through without any problems. No 1 on my list for any computer ''situations''
Brian Worley
Mar 21, 2018
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My Dell laptop start up was very irregular, I contacted HelpSaveMyComputer. They did a thorough check, provided an acceptable quote and carried out the work inside the forecast time and within the quote. They had also cleaned up the system and returned the computer running much better than it had been for a long time. - Well Done! Mr B Worley
Lesley Smith
Jun 11, 2017
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Excellent service and reasonable price. Had laptops back very quickly; both working well now. Would definitely recommend this company.
Ralph
Jan 31, 2015
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What a find! Needed to replace the screen on my laptop and out of about 8 numbers I tried, Kevin's was the only option for me as he already had the screen in stock - others were all saying minimum 3 working days to order - and his cost was also the most competitive. Thanks for a great service!
John Byrnes
Great service as ever from Kevin. Always is available with advice and then carries the job through without any problems. No 1 on my list for any computer ''situations''
S. Allen
I depend heavily on my laptop, running my own business, so I am literally up the creek when my computer will not work. A virus had hijacked the laptop and was demanding money to allow me access to it. Kevin had it up and running the next day. Very impressed and I have kept his details to recommend.
Mrs. M. Stewart
I was seriously thinking of throwing my Toshiba Equium laptop out of the window. It was so slow, I used to dread using it. When you returned with it the same day I couldn't believe how quickly and smoothly it ran, just like when I first got it! Thankyou so much, I will certainly spread the word.
Ralph Hegarty
What a find!
Needed to replace the screen on my laptop and out of about 8 numbers I tried, Kevin's was the only option for me as he already had the screen in stock - others were all saying minimum 3 working days to order - and his cost was also the most competitive. Thanks for a great service!
Needed to replace the screen on my laptop and out of about 8 numbers I tried, Kevin's was the only option for me as he already had the screen in stock - others were all saying minimum 3 working days to order - and his cost was also the most competitive. Thanks for a great service!
Carlo Di Berardino
Absolutely brilliant. Clear delivery plan and pricing. If you have any issue with your laptop and you live in the area, you cannot find any better service.