Business Details
29 Years
experience
Emergency
services
Expert IT Support & Computer Repairs in Cheltenham
Established in 1997, we are a trusted IT support company serving Cheltenham and surrounding areas. With over 30 years of combined experience, our team delivers comprehensive solutions for computer and Mac repairs, data recovery, and IT maintenance. We cater to both small businesses and corporate clients, offering onsite and remote support, hardware/software upgrades, and maintenance contracts. Our commitment to quality is reflected in our 4,000+ satisfied local customers and testimonials highlighting our reliability and problem-solving expertise. As the owner, Alan Beeden personally guarantees our service standards, ensuring rapid response times and tailored solutions. We prioritise client satisfaction through transparent communication, competitive pricing starting from 48+VAT, and proactive advice on data security, including online backup recommendations.
Services
IT Support
Computer Repairs
Data Recovery
Equipment Sales
Maintenance Contracts
Details
- Year established: 1997
Highlights and features
- Over 25 years of experience in IT support and repairs
- Serves 4,000+ satisfied local customers
- Offers 24/7 emergency support for corporate clients
- Provides transparent pricing from 48+VAT
- Personal guarantee from owner Alan Beeden
What people say
Highly recommended
Always reliable
Exceptional service
10 stars not 5
Most efficient company
People
Alan Beeden
Owner
Alan has over 25 years of IT support experience, founding 1st Choice Business Services in 1997. He prioritises customer satisfaction through rapid response times and technical expertise, personally overseeing service quality. His team serves 4,000+ local businesses with reliable solutions.
Questions
What IT services do you offer for businesses?
We provide computer repairs, data recovery, onsite/remote support, hardware/software upgrades, and maintenance contracts tailored to business needs.
How quickly can you respond to emergencies?
Corporate clients receive 24/7 emergency support, with technicians often resolving issues overnight to minimise downtime.
Do you offer data backup solutions?
Yes, we recommend online backup tools like Google Drive and Microsoft OneDrive, ensuring secure data storage and recovery options.
Are your repair prices transparent?
Yes, workshop repairs start at £48+VAT with clear pricing before work begins, and no hidden fees.
How experienced is your team?
With 25+ years since 1997 and 4,000+ local customers, our team combines technical expertise with proven reliability for all IT needs.
Reviews (10)
Joe Bradbury
Mar 19, 2021
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There is a little barn here called Oak tree barn that they have built at the back of the property, it's on Air BnB and lovely place to stay plenty to see and do in the area with just short drives away. The owners were very welcoming and friendly
John Crook
Jan 14, 2018
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I am very happy with Alan, he has just setup an online backup cloud system, which was completely free, I would recommend his services to anyone. His knowledge of computers is terrific.
John Atkinson
May 29, 2017
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I have used Alan's Technical skills many times over the past few years, he has helped me with my Apple Mac's and other equipment problems and always resolved every problem so quickly, normally the same day. The knowledge he has is quite amazing. 10 out of 10 in every aspect.
Bath Granite & Marble Ltd Frome
Apr 10, 2017
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We have used Alan from 21st Century for several years, repairing our computers & macs for us, including bespoke CNC computers, the most efficient computer services we have ever used. Just yesterday we needed a new specific laptop by the following morning, configured with all our email, office, cloud data installed and setup, it was 3pm, we asked Alan to deal with it. What amazing service, we collected it from him at 8am the following morning, he found what we needed, did all the running around, worked on it all evening. 10 stars not 5. Definitely recommend Alan.
Daniel Holton
Mar 22, 2017
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Great customer service is how any business develops a loyal customer base for future work. I will gladly recommend Alan to anyone who requires software or hardware support. A rare find these days - someone who wants to do the best for the customer at competitive rates. Honest, friendly and knowledgeable, a pleasure to deal with.
Patricia Maynard
Dec 10, 2016
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I called Alan in April as I had mega problems with my email account. Alan kindly contacted BT on my behalf and put a "named" contact at BT in touch with me. it was a long haul but so much less stressful having weekly/twice weekly updates from BT and also Alan keeping an eye on things.
Jill Turner
Oct 27, 2016
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Alan from 21st Century Business Machines was very helpful indeed when I needed urgent technical assistance for my computer. Most importantly he responded immediately to my call on Saturday morning and then worked over the weekend so that I was able to collect my laptop on Monday with the minimal of 'downtime' and inconvenience. The service was professional and reassuring - Alan provided me with clear explanations of the problems and his proposed solutions at every stage of the process as well as useful advice for the future.
James
Alan has been supporting our Business Computers for over 20 years, when we have been up against it he has even worked through the night to help, highly recommended, always reliable and always finds a solution.
Linda
I am so grateful to Alan for recovering the pictures of my friends baby from my friends broken computer, other local companies said it was not possible but Alan unbelievably 2 years after the hard drive originally broke managed to get all the pictures back for my friend, she was so grateful since the pictures were of my friends baby who had sadly past away.
Philip
I have dealt with Alan for over 20 years for all our computer requirement, he has never let me down, in fact always gone that extra bit to help me out.