Business Details
33 Years
experience
Professional IT Support Services in Caerphilly
Established in 1993, Lougher Computer Services has built a reputation as a trusted provider of comprehensive IT solutions across South Wales. Our expertise spans IT support, network design, cloud computing, and consultancy services tailored to businesses, public sector organisations, and home users. With NHS Wales accreditation, we deliver secure, scalable technology implementations for healthcare institutions including trusts and medical centres. Our remote assistance service eliminates on-site visit costs through secure, real-time problem resolution. Backed by decades of technical experience and a no-fix no-fee guarantee, we combine cutting-edge technology adoption with personalised support to address diverse client requirements. Our team maintains industry certifications and continuously updates skills to implement emerging technologies effectively. From small office networks to enterprise-level infrastructure, we provide end-to-end IT management while prioritising data security and operational efficiency. This commitment to technical excellence and customer satisfaction has sustained our position as a leading IT services provider in the region.
Services
IT Support
Remote Assistance
Cloud Computing
Network Design
IT Consultancy
Hardware Installation
Data Security
CCTV Systems
Served areas
- Caerphilly, Cardiff, Pontypridd, Newport and Most of South Wales
Details
- Year established: 1993
Highlights and features
- We have over 30 years' experience delivering IT solutions across South Wales
- Our team holds NHS Wales Informatics Service accreditation for healthcare technology implementation
- Remote assistance service resolves issues without on-site visit costs
- We provide end-to-end IT management from hardware installation to cloud migration
- No-fix no-fee guarantee ensures complete problem resolution
Associations and certifications
- NHS Wales Informatics Service
Services
IT Support
Comprehensive IT support covering hardware maintenance, software configuration, and network management for businesses of all sizes. Our engineers provide onsite and remote assistance to resolve technical issues, implement system upgrades, and ensure continuous operational efficiency. Services include virus removal, data backup solutions, and performance optimisation tailored to commercial and public sector requirements.
Remote Assistance
Secure remote access service enabling real-time technical support without physical visits. Engineers can diagnose and fix software issues, perform system updates, and implement security measures through encrypted connections. This cost-effective solution reduces downtime while maintaining strict data protection standards, with a guaranteed resolution commitment for all service requests.
Network Design
Custom network infrastructure planning and implementation services for new installations or system upgrades. We design and deploy wired and wireless networks using Cat5e, Cat6, and fibre optic cabling to meet specific business requirements. Services include network security configuration, CCTV system integration, and connectivity solutions for multi-site organisations and healthcare facilities.
Cloud Computing
Cloud migration and management solutions enabling businesses to transition from traditional infrastructure to scalable cloud-based systems. We implement secure cloud storage, software-as-a-service platforms, and hybrid solutions combining on-premise and cloud resources. Services include system integration, data migration, and ongoing support for cloud-hosted applications and virtualised environments.
IT Consultancy
Expert advisory services for technology strategy and implementation. We assess organisational requirements to recommend appropriate hardware, software, and infrastructure solutions. Specialised consultancy includes data security frameworks, compliance with healthcare IT standards, and cost-effective printing solutions for medical practices, alongside technical evaluations for system upgrades and new technology adoption.
Questions
What IT services do you offer for businesses?
We provide network design, cloud computing, hardware installation, software support, and cybersecurity solutions for businesses of all sizes.
Are you approved to work with NHS organisations?
Yes, we're registered with NHS Wales Informatics Service and have implemented IT systems for multiple healthcare providers across Wales.
How does your remote assistance service work?
With your permission, our engineers securely access your systems to resolve technical issues in real time without requiring onsite visits.
What areas do you cover?
We primarily serve Caerphilly and surrounding areas in South Wales, with extensive experience supporting organisations across the Welsh healthcare sector.
Do you offer data security solutions?
Yes, we implement network security configurations, access controls, and data protection measures tailored to business and healthcare requirements.
What support options are available?
We offer onsite visits, remote assistance, and scheduled maintenance contracts with flexible service levels to meet different organisational needs.
Reviews (9)
Nia Williams
Jan 19, 2022
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Very happy with my art purchase - it arrived quickly and was very well protected in transit. Lougher were very responsive to queries and professional throughout. I would happily buy from them again - and probably will!
Pete Harbour
Jan 18, 2022
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What a fantastic experience from beginning to end. Huw, jo and team were professional, courteous, attentive and responsive. I even received white gloves inside the crate when the art arrived. A wonderful experience and one I will be happy to repeat. Many thanks.
Charlie Walker
Jan 13, 2022
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A good experience after some initial crossed wires on postage of documentation. Really responsive communication, even when gallery was closed for the Xmas period. Lovely collection of pieces, and the gallery is clearly run by people with good business ethics and values.
Ayodeji Jegede
Jan 01, 2022
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Excellent experience. Are so easy to deal with, very knowledgable and fast to respond. First item was sold in lightning fast time and following items have sold since. Very easy process and kept me updated with the next steps throughout the sales process. Would highly recommend their service. Thanks to the team and Katrina.
Constantine Lemos
Oct 20, 2021
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They have a great collection of artwork and always keep me up to date on new arrivals which I'm interested in. My art was packaged carefully and well protected for the journey. Delivery was extremely fast and efficient. The team was also on hand to answer any issues or queries i had about any pieces and always replied swiftly
Scott Lyon
Jan 11, 2021
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Excellent working with Lougher Contemporary! Throughout the process, Jo provided thoughtful guidance, clear expectations and responsive customer service. The shipping and packing (pictured) of my print was also impeccable. I'll definitely be collecting more art through Lougher.
Alex Wong
Oct 29, 2020
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Great art gallery to deal with, they have the most exceptional pieces and have great communication! I have personally bought from them more than once and have always been more than pleased with their customer service and professionalism. Looking forwarding in continuing to work with them in the future!
Robin Miller
Mar 15, 2020
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I've found Lougher Contemporary to be a pleasure to deal with. Despite not stocking the work I was looking for, within less than half a day the extremely helpful staff had sourced what I was looking, confirmed an excellent price and arranged shipped. This all happened effortlessly from my side and I was delighted to receive a personal follow up to ensure all was in order. Can't recommend highly enough.
Nicola Stainton
Mar 01, 2020
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Huw and his team were fantastic during the period when they were selling a work of art for me. The constant communication over email or phone was reassuring and meant I trusted them to get me the selling figure I required. I would not hesitate in recommending Lougher Contemporary again. Thank you Huw!