Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Southwick
Established in 2001, Viper IT has grown from a student-led initiative into a trusted provider of comprehensive IT solutions. Our team of certified engineers delivers tailored services to businesses across East Sussex, West Sussex, and the wider UK, combining technical expertise with a client-centric approach. Specialising in IT support, network installation, cyber security, and cloud-based solutions, we prioritise system reliability, compliance, and ease of use. With certifications in Cyber Essentials and Cyber Essentials Plus, we ensure robust protection against cyber threats. Our 24/7 emergency support and flexible service models cater to businesses of all sizes, from small offices to large enterprises. Backed by 15 years of experience and a commitment to innovation, we partner with clients to enhance operational efficiency through technology. Our local presence in Southwick, combined with nationwide reach, enables rapid response times and deep understanding of regional business needs. From office relocations to disaster recovery, we provide end-to-end solutions that minimise downtime and maximise productivity. Recognised for our jargon-free communication and problem-solving ethos, we transform complex IT challenges into straightforward, sustainable solutions. Our long-standing client relationships, some spanning over a decade, testament to our reliability and dedication to exceeding expectations.
Services
IT Support
Network Installation
Cyber Security
Cloud Solutions
Office Relocation
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency IT support with rapid response times
- Our team holds Cyber Essentials and Cyber Essentials Plus certifications
- 19 years of experience supporting businesses across Sussex and the UK
- Tailored solutions for office relocations, network upgrades, and disaster recovery
- Jargon-free communication and client-focused problem-solving
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Vast knowledge
Efficient service
Flexible approach
Professional and polite
Saved time and money
Services
IT Support
Our 24/7 IT support ensures business continuity through rapid resolution of technical issues. From printer malfunctions to network outages, our certified engineers provide remote and onsite assistance tailored to your operational needs. With flexible service models including managed support and hourly bundles, we accommodate businesses of all sizes while maintaining system security and compliance.
Network Installation
We design and implement robust network infrastructures with 25-year manufacturer warranties. Our installations include cabling, wireless systems, and security protocols to future-proof your business connectivity. Specialising in office relocations and expansions, we ensure seamless transitions with minimal downtime while optimising performance for growing organisations.
Cyber Security
Certified in Cyber Essentials and Cyber Essentials Plus, we implement multi-layered security solutions against cyber threats. Services include firewall configuration, vulnerability assessments, and staff training to safeguard sensitive data. Our proactive monitoring and incident response protocols ensure compliance with industry regulations while minimising breach risks.
Cloud Solutions
We deploy cloud-based environments for enhanced storage, collaboration, and disaster recovery. Our solutions integrate Office365, Google Workspace, and custom platforms to streamline business processes. By migrating systems to secure hosted environments, we improve accessibility while reducing hardware dependencies and maintenance costs.
Office Relocation
Specialising in IT logistics for office expansions, we manage technology transitions with precision. From data migration to connectivity setup, our team coordinates with builders and telecom providers to ensure operational readiness. Recent projects include solicitor firms and shared workspaces requiring high-spec security and immediate functionality.
People
James Harrison-Bodle
Technical Director
Co-founder with 20+ years' experience in IT solutions. Specialises in cyber security and network architecture. Active in local photography community while leading technical operations at Viper IT.
Tom Ramirez
Managing Director
Co-founder and business strategist with expertise in scaling IT operations. Oversees company growth and client relations while maintaining hands-on involvement in complex projects.
Tim Fry
Consulting Director
IT consultant with extensive Brighton industry experience. Focuses on client strategy and technology integration since joining Viper IT in 2017.
Questions
What IT services do you offer for small businesses?
We provide tailored IT support, network setup, cyber security, and cloud solutions specifically designed for small business needs.
Do you provide emergency IT support outside office hours?
Yes, our 24/7 emergency support team responds promptly to critical IT issues at any time.
Which areas do you cover for onsite services?
We serve businesses across East Sussex, West Sussex, Brighton, Hove, and offer nationwide support throughout the UK.
Are you certified in cyber security standards?
We hold both Cyber Essentials and Cyber Essentials Plus certifications for proven security practices.
Can you assist with office technology relocation?
Yes, we specialise in seamless IT transitions during office moves with minimal business disruption.
How do you handle urgent data recovery situations?
Our team prioritises emergency data recovery cases, using specialist tools to restore critical business information swiftly.
Reviews (6)
Jason Gray
Feb 19, 2018
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I have found Viper IT to be very flexible and exceptionally knowledgable. The advice from Viper IT helped my business come to a quick decision about the hardware we should be using which saved us time and money. Thanks for the help guys!
Stephanie Young
Feb 08, 2018
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What a group of helpful people. Such a vast knowledge of information - so helpful and efficient. Whatever the problem from my home computer or a complete office move and set up I know I can trust in these guys. Thanks!
Petra Ouhrabkova
Nov 25, 2017
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Our business system went down and left us with no way of connecting to our clients accounts. We approached Viper IT who I must say were incredibly efficient and friendly to deal with. In no time at all they had us up and running allowing us to proceed as normal. Highly recommended.
James Mortimer
Apr 08, 2016
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If your looking for professional IT support then look no further, we have used them for quite some time now, they are always available and have always resolved our issues either on the phone, by logging into our system and if its very urgent they will visit your site to get things resolved. I cant recommended then high enough.
Jason Gray
I have found Viper IT to be very flexible and exceptionally knowledgable. The advice from Viper IT helped my business come to a quick decision about the hardware we should be using which saved us time and money. Thanks for the help guys!
Stephanie Young
What a group of helpful people. Such a vast knowledge of information - so helpful and efficient. Whatever the problem from my home computer or a complete office move and set up I know I can trust in these guys. Thanks!