Net Primates Ltd

Our comprehensive IT support ensures business continuity through rapid issue resolution and preventative maintenance. We manage server, desktop and network infrastructure to minimize downtime while maintaining optimal system performance. With remote and on-site capabilities, our certified engineers provide tailored solutions for hardware, software and cloud environments, supporting organizations from initial setup to ongoing optimization.

We implement Microsoft 365 solutions with enhanced security features to maximize productivity across hybrid and remote teams. Our support includes email protection against phishing, secure cloud storage with abnormal activity monitoring, and integration of collaboration tools like Teams and Power Apps. This ensures seamless communication while maintaining compliance with data protection standards such as GDPR.

Our cybersecurity services combine proactive threat prevention with reactive incident response to protect business-critical systems. We deploy advanced security measures including email filtering, multifactor authentication, and real-time threat monitoring. Regular security awareness training helps staff identify phishing attempts while our Cyber Essentials Plus certification ensures adherence to government-approved security standards for data protection.

We design enterprise-grade connectivity solutions encompassing high-speed internet, secure networks, and VoIP systems. Our offerings include leased lines with 4/5G failover, segregated network environments for PCI compliance, and wireless infrastructure optimised for business needs. This ensures reliable connectivity for operations ranging from basic office use to complex manufacturing environments requiring industrial-grade reliability.

Our remote support services enable immediate technical assistance through secure online access to business systems. Using a dedicated ticketing system, clients receive rapid diagnostics and resolution for software issues, network problems, and cloud service disruptions. This approach minimizes downtime while maintaining the same expert support quality as on-site interventions, available to clients across multiple time zones.

Leading Net Primates since 2005, Steve drives strategic growth while maintaining focus on client-centric IT solutions. With 18+ years experience in technology infrastructure, he ensures the company remains at the forefront of cybersecurity and network innovation for business clients.

Rupert oversees technical operations with expertise in network architecture and cybersecurity. He develops security frameworks protecting clients from modern cyber threats while leading infrastructure deployments that combine scalability with business continuity requirements for organisations across multiple sectors.

Chris manages daily technical implementations and client support operations. His specialism in cloud migrations and system integrations ensures smooth transitions to modern IT environments. He also coordinates training programs to enhance client teams' technical capabilities and cybersecurity awareness.

Nelson provides frontline technical support with particular focus on end-user issues and hardware diagnostics. He specializes in rapid problem resolution for desktop environments while contributing to remote monitoring systems that proactively identify potential infrastructure issues before they disrupt operations.

Kiran supports clients with software integration challenges and network configuration. He excels in troubleshooting connectivity problems and implementing cybersecurity measures at device level. His work ensures consistent application performance across both local and cloud-based business systems.

We specialize in IT support, Microsoft 365 implementation, cybersecurity, network solutions and remote support tailored to business requirements.

Yes, we offer urgent support via phone for critical IT issues affecting business operations.

Our services extend to clients across Europe, USA and globally through secure remote support capabilities.

We are certified under the UK Government's Cyber Essentials Plus scheme for meeting enhanced security standards.

We design, implement and manage enterprise-grade networks with options for leased lines, Wi-Fi optimization and VoIP systems.

We provide enhanced Microsoft 365 security including email protection, activity monitoring and access controls to prevent unauthorized breaches.

I would like to take this opportunity to thank all the team at Net Primates for your continued support over the last 5 years. It is so refreshing to be working with a company that puts customer service to the fore. No matter how many times we ring up with silly IT issues, your team have resolved them quickly and professionally. It is also very reassuring to know that all our data is fully backed up and you are managing our system and hardware security which keeps our business safe.

Running a property business is a challenging affair in a rapidly changing environment and having the correct IT support and advice is vital for our business to succeed. Rupert and the team at Net Primates are more than a highly valued supplier, you are trusted partners who are continuing to help our business grow and flourish. Thank you for all your support and I would whole heartily recommend Net Primates as the perfect solution for any company's IT requirements.

Net Primates have proved to be an extremely reliable telecoms provider; highly recommended. Their service is second to none.

Steve and the guys have supported my photography studio business - The Photo Rooms, in Southampton since start up in 2015. They are the people to go to for anything IT and have a vast array of knowledge, able to find a solution for every situation. They respond quickly to support issues and have a thoroughness about their work with focus on suggesting preventative measures, not just a source of sticky plasters. Great work guys! Thanks for your continued help.

I would like to take this opportunity to thank all the team at Net Primates for your continued support over the last 5 years. It is so refreshing to be working with a company that puts customer service to the fore. No matter how many times we ring up with silly IT issues, your team have resolved them quickly and professionally. It is also very reassuring to know that all our data is fully backed up and you are managing our system and hardware security which keeps our business safe.

Running a property business is a challenging affair in a rapidly changing environment and having the correct IT support and advice is vital for our business to succeed. Rupert and the team at Net Primates are more than a highly valued supplier, you are trusted partners who are continuing to help our business grow and flourish. Thank you for all your support and I would whole heartily recommend Net Primates as the perfect solution for any companys IT requirements.

Net Primates have proved to be an extremely reliable telecoms provider; highly recommended. Their service is second to none.

Steve and the guys have supported my photography studio business - The Photo Rooms, in Southampton since start up in 2015. They are the people to go to for anything IT and have a vast array of knowledge, able to find a solution for every situation. They respond quickly to support issues and have a thoroughness about their work with focus on suggesting preventative measures, not just a source of sticky plasters. Great work guys! Thanks for your continued help.