Business Details
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services
Your Trusted Computer Repair Experts in Chatham
Andrews PC Systems has been delivering expert computer repair and technical support services for over two decades. Specialising in laptop and PC repairs, data recovery, networking solutions, and custom-built systems, we serve domestic clients, small businesses, and corporate clients across Kent. Our team, led by Andrew, a seasoned computer expert with extensive experience in Microsoft Office 365 and cloud technologies, prioritises reliability, transparency, and customer satisfaction. We offer on-site diagnostics, no-obligation quotes, and a no-fix-no-fee policy for data recovery. With a 99% recovery rate and a commitment to using high-quality components, we ensure swift, cost-effective solutions tailored to individual needs. Our workshop in Chatham provides walk-in services, while our 24-hour express option caters to urgent requirements. Backed by a decade-long track record of trusted partnerships with local businesses, we combine technical expertise with personalised service to resolve complex IT challenges efficiently.
Services
Laptop Repair
PC Repair
Data Recovery
Networking
Website Design
Smartphone Repair
Custom PC Builds
Virus Removal
Broadband Solutions
Hardware Upgrades
Highlights and features
- We have over 20 years of experience in computer repair and IT support.
- Our no-fix-no-fee data recovery service guarantees transparency.
- On-site diagnostics and same-day repairs for urgent requirements.
- Custom-built PCs tailored to your budget and performance needs.
- Certified expertise in Microsoft Office 365 and cloud integration.
What people say
Reliable, knowledgeable, quick to fix
Fair pricing
Efficient with Microsoft Office 365
No fuss warranty work
All round easy to deal with
Services
Data Recovery
We specialise in recovering data from damaged, formatted, or corrupted devices including hard drives, smartphones, and memory cards. Our clean room partners handle complex cases, and we offer a no-fix-no-fee guarantee. With a 99% success rate, we provide fixed-price quotes after inspection.
Laptop Repair
From smashed screens to overheating issues, we repair all laptop brands with same-day turnaround for common faults. Services include component replacement, virus removal, and hardware upgrades. We supply manufacturer-specific parts and offer free insurance estimates.
PC Services
We diagnose and fix PC hardware and software problems, including operating system reinstallation and performance optimisation. Custom-built systems are available to order, with options for budget office use or high-end gaming configurations.
Networking
We install and troubleshoot wired and wireless networks, including broadband solutions for rural areas. Our services cover network storage, security upgrades, and business media centre integration, with support for existing equipment.
Website Design
We create responsive websites from 295, including domain registration, hosting, and SEO. Packages range from basic sites to e-commerce platforms, with free minor updates for the first month and ongoing support options.
People
Andrew
Owner & Lead Technician
Andrew has over 20 years of experience in computer repair and IT support. Specialising in Microsoft Office 365 and cloud technologies, he provides expert diagnostics and solutions for domestic and business clients.
Questions
What computer repair services do you offer?
We repair laptops, PCs, and smartphones, including screen replacements, virus removal, hardware upgrades, and data recovery. Custom-built systems and networking solutions are also available.
Do you provide data recovery services?
Yes, we recover data from damaged or formatted devices with a no-fix-no-fee guarantee. Prices start at £50, and we offer fixed-price quotes after inspection.
Are your repair prices competitive?
Yes, we provide transparent pricing with no hidden fees. Our data recovery starts at £50, website design from £295, and same-day repairs for common laptop faults.
What are your opening hours?
We are open Monday to Friday 10am–7pm and Saturday 10am–2pm. Emergency services are available outside these hours with prior arrangement.
Do you serve businesses?
Yes, we support small to medium businesses with IT repairs, networking, and custom solutions. Our team provides on-site diagnostics and tailored support packages.
Reviews (11)
My Google Account
Jun 16, 2022
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What a lovely polite and helpful guy Andy is. He went well beyond the call of duty to get my precious memories back for me.
Lavender Dental Care
Mar 09, 2022
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Excellent service, fixed my phone very quickly and provided me with temporary replacement. Would highly recommend
Lee Crane
Mar 02, 2022
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Really refreshing to get some proper customer service these days and Andrew delivers in spades. Brilliant personal service, great prices, quality work always available, speedy service and real determination to do right by the customer. Wouldn't go anywhere else.
Liam Butcher
Dec 23, 2021
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I took a faulty gaming PC to Andrew, who quickly diagnosed the issue, sourced replacement parts and fixed in a very quick turnaround. Obviously very knowledgable, and would not hesitate to use him again in future.
RobertRoy Mander-Mac
May 07, 2021
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Andrew was excellent and went above and beyond helping me with my laptop. Andrew was very personable and took time to explain everything in a manner I understood, he worked diligently and stayed in touch with me throughout. The work he does is very professional and the pricing is good too. This really is the only place I'll be using in future. Can't recommend it enough.
Rav S.
Nov 10, 2020
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Very knowledgeable about computers and electronics this is the man you want to trust with your equipment. Very friendly and genuine makes alot of effort to ensure that the job is done well, strongly recommend 10/10 service. Thanks for all your time Andrew!
Rav S.
Nov 03, 2020
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Very knowledgeable about computers and electronics this is the man you want to trust with your equipment. Very friendly and genuine makes alot of effort to ensure that the job is done well, strongly recommend 10/10 service. Thanks for all your time Andrew!
Tom McGregor
Jul 07, 2020
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Andrew was excellent and went above and beyond helping me with my laptop. Andrew was very personable and took time to explain everything in a manner I understood, he worked diligently and stayed in touch with me throughout. The work he does is very professional and the pricing is good too. This really is the only place I'll be using in future. Can't recommend it enough.
Scott
Nov 29, 2019
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SO IMPRESSIVE! Huge thank you to Andrew for recovering images from an SD card that I thought we would never see again. Better than anything I found online, Andrew was knowledgeable, explained the process and what would happen next- fortunately he did find the files we were after so gave a quote for proceeding with the full recovery. Files all received on a USB shortly after and couldn't be happier- highly recommend & will use again.
Pippa Scott
Nov 05, 2019
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SO IMPRESSIVE! Huge thank you to Andrew for recovering images from an SD card that I thought we would never see again. Better than anything I found online, Andrew was knowledgeable, explained the process and what would happen next- fortunately he did find the files we were after so gave a quote for proceeding with the full recovery. Files all received on a USB shortly after and couldn't be happier- highly recommend & will use again, thank you so much :-
Darren Stone
Jul 25, 2016
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I'm not usually one for writing reviews but Andrew really went above and beyond the call of duty to fix my iPhone issue, really honest advice and great service.