Business Details
16 Years
experience
Emergency
services
Trusted IT Support & Cyber Security Solutions in the UK
Established in 2010, Lighthouse IT has built a reputation as a trusted provider of comprehensive IT solutions across the UK. Our expertise spans cybersecurity, managed IT services, business intelligence, and AI-driven technologies, tailored to meet the unique needs of businesses in both public and private sectors. With three strategically located offices in Leigh-on-Sea, London, and Wombourne, we deliver 24/7 support through a team of certified professionals committed to maintaining enterprise-grade security at SME-friendly prices. Our ISO 27001 certification and IASME Cyber Essentials accreditation demonstrate our commitment to industry-leading standards, while our proactive approach to threat detection and infrastructure management ensures businesses remain secure and scalable. As employee shareholders, our team takes personal responsibility for client success, offering transparent communication and customised solutions that align with specific organisational goals. Through strategic partnerships with technology leaders like ConnectWise, we provide cutting-edge tools and training that empower businesses to thrive in an increasingly digital landscape.
Services
IT Support
Cyber Security
Cloud Solutions
Managed Services
Data Backup
AI Integration
Network Monitoring
Compliance Management
Disaster Recovery
Details
- Year established: 2010
Highlights and features
- We offer 24/7 unlimited remote and onsite IT support
- Our company is ISO 27001 certified for information security
- We implement proactive cybersecurity measures against evolving threats
- Our dedicated account managers provide personalised IT solutions
- We partner with industry-leading technology providers for advanced solutions
Associations and certifications
- ISO 27001
- IASME Cyber Essentials
What people say
Responsive and quick resolution
Knowledgeable and calm team
Proactive approach
Increased security
Saved time
Services
Cyber Security
Our proactive cybersecurity solutions protect businesses from evolving threats through continuous monitoring and rapid incident response. We implement ISO 27001-certified protocols to safeguard data, networks, and systems while providing compliance management and user awareness training. Our services include vulnerability assessments, endpoint protection, and 24/7 threat detection to ensure comprehensive digital security.
Managed IT Support
We offer 24/7 unlimited remote and onsite IT support with dedicated account managers for personalised service. Our proactive infrastructure monitoring prevents issues before they impact operations, while data backup and disaster recovery solutions ensure business continuity. Patch management and asset licensing services maintain system security and compliance across all technology environments.
Cloud Solutions
Our cloud migration and integration services enable seamless digital transformation with minimal business disruption. Hosted in London's Tier III datacentre, our cloud platform offers disaster recovery, backups, and platform-as-a-service solutions. We provide ongoing support for Microsoft 365, Azure AD, and hybrid cloud environments tailored to specific business requirements.
Business Intelligence
We transform raw data into actionable insights through custom dashboards and reporting tools. Our business intelligence solutions synchronise data across departments to improve decision-making, while AI-powered analytics identify growth opportunities. Monthly support packages ensure reports remain up-to-date with evolving business needs and technological advancements.
AI Integration
We implement AI solutions that enhance productivity and decision-making through automation and data analysis. Our services include Microsoft 365 Copilot integration, virtual agent deployment, and CRM intelligence tools. We ensure secure adoption of generative AI technologies while maintaining compliance with data governance regulations across all implementation phases.
People
Alex Taylor
Co-Founder
Co-founded Lighthouse IT in 2010 with Stewart Watkins to deliver exceptional IT support. Drives strategic growth while maintaining focus on client satisfaction and technological innovation through continuous service development.
Stewart Watkins
Co-Founder
Co-established Lighthouse IT to provide tailored IT solutions. Oversees operational expansion across multiple UK locations while ensuring adherence to quality standards through strategic partnerships and employee development programs.
Questions
What IT services does Lighthouse IT offer?
We provide comprehensive IT support, cybersecurity solutions, business intelligence, cloud services, data backup, and AI integration tailored to business needs.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 unlimited remote and onsite support with rapid response times for critical IT issues.
How do you ensure cybersecurity protection?
We employ proactive threat detection, ISO 27001-certified processes, and continuous monitoring to safeguard against evolving cyber threats.
Which areas do you serve?
We operate from three UK offices in Leigh-on-Sea, London, and Wombourne, serving clients nationwide.
What makes Lighthouse IT different?
Our ISO certification, employee shareholder model, and partnership with ConnectWise deliver unique value through accountability and cutting-edge solutions.
Can you help with cloud migration?
Yes, we offer seamless cloud integration and migration services with minimal business disruption and ongoing support.
Reviews (1)
Andrew Newton
Committed IT professionals Their knowledge and innovative solutions are invaluable assets to any forward thinking organisation.