Business Details
26 Years
experience
Trusted Computer Repairs in Penrith
SPB Computers has been providing expert computer repair and refurbishment services in Penrith since the turn of the century. With over 25 years of combined experience, our team specialises in resolving hardware and software issues for PCs, Macs, laptops, and mobile devices. We operate a state-of-the-art workshop with 30 dedicated repair bays, offering same-day or next-day turnaround for most repairs. Our commitment to sustainability is demonstrated through our professional refurbishment of laptops and responsible recycling practices. All repairs come with a 12-month warranty, free diagnostics, and a no-obligation policy. We pride ourselves on transparent pricing, with labour charges capped at 85 regardless of repair complexity. Our technicians provide expert advice in plain English, supported by remote desktop assistance and onsite services across Cumbria. We guarantee customer satisfaction through our 'no fix, no fee' policy and free aftercare support. Our dedication to environmental responsibility extends to data destruction services and partnerships with UK e-waste recyclers.
Services
Computer Repairs
Apple Repairs
Refurbished Laptops
Data Recovery
Virus Removal
Onsite Services
Remote Support
Computer Recycling
Network Setup
Device Diagnostics
Served areas
- Cumbria
Details
- Year established: 2000
Highlights and features
- 25+ years of combined experience in computer repairs
- Free diagnostics with no obligation to proceed
- Same-day/next-day repair turnaround guaranteed
- 12-24 month warranties on all repairs and devices
- Committed to environmental sustainability through refurbishment
Services
Computer Repairs
We provide comprehensive computer repair services for Windows and Linux systems. Our technicians handle hardware failures, software issues, virus removal, and performance upgrades. With 30 dedicated repair bays and over two decades of experience, we offer same-day or next-day turnaround for most repairs. All work includes a 12-month warranty and free diagnostic assessment.
Apple Repairs
Specialist Apple device repairs for MacBooks, iMacs, iPhones, and iPads. We replace screens, batteries, and charging ports while maintaining compatibility with legacy systems. Our repairs include free diagnostics, 12-month warranties, and software restoration to the latest macOS versions. We offer faster turnaround than official Apple repair centres at more competitive pricing.
Refurbished Laptops
Premium refurbished Windows laptops with 12-24 month warranties. Each device receives a new SSD, Windows 10/11 installation, and comprehensive testing. We stock HP EliteBooks, Dell Latitudes, and other business-grade models starting from 100. All purchases include free software packages and lifetime technical support.
Remote Support
Remote desktop assistance for software issues, email configuration, and system troubleshooting. Our technicians connect securely to resolve problems without requiring device transportation. Sessions start at 35 with no hidden fees. Available for Windows, macOS, and Linux systems with broadband connectivity.
Computer Recycling
Free computer recycling service with secure data destruction options. We handle complete IT asset disposal including hard drive shredding and Environment Agency-compliant recycling. Businesses can request certification for data destruction. We accept all brands and models unsuitable for refurbishment at our Penrith facility.
Questions
Do you offer same-day computer repairs?
Yes, most standard repairs complete same-day or next-day with prior diagnosis.
What warranty do repairs carry?
All repairs include a minimum 12-month warranty with premium services up to 24 months.
Can you repair older Mac models?
Yes, we specialise in repairing legacy Mac systems Apple no longer supports.
Do you buy used computers for refurbishment?
Yes, we pay cash for refurbishable devices with secure data destruction included.
Are onsite repair services available?
Yes, we provide onsite technical support across Cumbria at standard hourly rates.
Do you offer remote technical support?
Yes, our remote desktop support sessions start at £35 with no additional charges.
Reviews (14)
Carole Lloyd
Apr 23, 2022
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Brilliant service. Quick service and update of both my pc last year and laptop last week. I'm really pleased with the service they gave, keeping me informed after an initial inspection of both machines and 2 days later told me they were ready to be collected. Thank you for all your help and advice.
Type & Test
Nov 19, 2021
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I am delighted with the service from SPB Computers, after having used them for the first time. On the Thursday my PC failed. I phoned Thursday afternoon, took it in to them Friday morning and in an hour they had diagnosed a failed hard drive. By Friday afternoon the hard drive was replaced and cloned against my old one. My PC is exactly the same as it was before it went in - except it is now a whole lot faster! Excellent quick and professional service - highly recommended!
David Thomas
May 22, 2021
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I had a problem with my the OS software on my Apple MacBook. SPB sorted it out same day and at a very reasonable service. Highly recommended.
David Thomas
May 12, 2021
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I had a problem with my the OS software on my Apple MacBook. SPB sorted it out same day and at a very reasonable service.
James Metcalfe
Dec 08, 2020
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Bought a laptop from them around 3 years ago. The laptop is still as fast and as flawless as it was the day I bought it. Excellent customer service. Only thing when I bought it was that the bios was locked, I popped it back and they sorted it straight away with no fuss. I will be back
James Metcalfe
Nov 26, 2020
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Bought a laptop from them around 3 years ago. The laptop is still as fast and as flawless as it was the day I bought it. Excellent customer service. Only thing when I bought it was that the bios was locked, I popped it back and they sorted it straight away with no fuss. I will be back
Hakan Sokmen
Oct 29, 2019
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Been there for dhl parcel. Friendly and helpfull staff. Help me send to parcel back with out any payment. Thank u
Joanna Hatton
Jan 19, 2019
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My son has had an amazin morning thanks to SPB. He got to build his own gaming pc with the expertise of SPB and using their workshop. We have SPB a budget and they sourced all the parts for my son under budget. They have been friendly, patient and gone above and beyond for my 9 year old. Would recommend to everyone
D. J. Harrison
Jul 25, 2014
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SPB Computers is a great shop they look after you and help you sort your machine out as fast as they can I will recomend it to any of you computer lovers
Andrew Carr
Mar 12, 2013
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I have used SPB on two separate occasions and have been impressed both times. First occasion I had a hard drive replaced on my laptop (and more importantly all files and photos fully retrieved; thankyou). This was done quickly and conveniently. More recently to check a router and ask about an internet connection problem. I got all the information I needed in a 5 minute conversation than I achieved over several days taking to my Internet provider. Keep up the good work. PS the new hard drive is still working faultlessly 18 months on.
Joanna Hatton
My son has had an amazin morning thanks to SPB. He got to build his own gaming pc with the expertise of SPB and using their workshop. We have SPB a budget and they sourced all the parts for my son under budget. They have been friendly, patient and gone above and beyond for my 9 year old. Would recommend to everyone
Andy Carr
I have used SPB on two separate occasions and have been impressed both times. First occasion I had a hard drive replaced on my laptop (and more importantly all files and photos fully retrieved; thankyou). This was done quickly and conveniently. More recently to check a router and ask about an internet connection problem. I got all the information I needed in a 5 minute conversation than I achieved over several days taking to my Internet provider. Keep up the good work. PS the new hard drive is still working faultlessly 18 months on.
D J Harrison
SPB Computers is a great shop they look after you and help you sort your machine out as fast as they can
I will recomend it to any of you computer lovers
I will recomend it to any of you computer lovers
Lennox Rylands
Cleaned my old laptop which was full of malware in 2 days. Came back with all the necessary programs.