Business Details
14 Years
experience
Expert IT Services in New York
Established in 2012, we are a dedicated IT services provider specialising in tailored technology solutions for home users and small businesses. Our expertise spans desktop and laptop repairs, cloud computing implementation, data backup systems, and comprehensive cybersecurity measures. We offer strategic IT consultancy to help businesses optimise their technology infrastructure while developing custom web platforms and database solutions. With a focus on reliability and security, we ensure clients' digital assets remain protected through robust disaster recovery protocols. Our team combines technical proficiency with practical business understanding to deliver solutions that address specific operational needs. We maintain transparency in all client interactions while prioritising long-term technological sustainability. Our commitment to quality is reflected in our approach to both residential computer repairs and enterprise-level IT support services.
Services
IT support
Cloud computing
Data backup
Website development
Computer repairs
Network security
Database solutions
IT consultancy
Details
- Year established: 2012
Highlights and features
- We provide tailored IT solutions for small businesses and home users
- Our services cover cloud computing and cybersecurity expertise
- We implement robust data backup and disaster recovery systems
- Our team offers comprehensive technical support and consultancy
- We specialise in custom web development and database solutions
Services
Cloud Computing
We implement secure cloud solutions enabling global data accessibility while maintaining robust security protocols. Our cloud services include infrastructure setup, migration assistance, and ongoing management for businesses requiring flexible data storage solutions. This service ensures organisations can access critical applications and information from any location while maintaining data integrity and compliance standards.
Data Backup
Our comprehensive data backup solutions protect against information loss through automated redundancy systems. We create custom backup architectures with multiple storage locations and encryption protocols to safeguard sensitive business information. This service includes regular system testing to ensure complete data recoverability in case of technical failures or security breaches.
IT Security
We provide enterprise-grade security solutions protecting against viruses, malware, and unauthorised network access. Our approach combines advanced threat detection software with proactive system monitoring to identify and mitigate potential vulnerabilities. This service includes regular security audits and staff training to maintain optimal protection against evolving cyber threats.
Computer Repairs
Our diagnostic and repair services address hardware and software issues for desktop and laptop computers. We offer both onsite and remote troubleshooting capabilities with certified technicians handling component replacements and system optimisation. This service ensures minimal downtime for both business and personal computing devices through efficient fault resolution.
Website Development
We create professional websites tailored to business requirements with responsive design and content management integration. Our development process includes domain configuration, hosting setup, and search engine optimisation. This service helps organisations establish strong online presence through custom-built platforms that reflect brand identity and operational objectives.
People
Tyler Murphy
Director
Overseeing strategic direction with extensive experience in technology leadership and business development within the IT services sector.
Christina Fuller
Controller
Managing financial operations with expertise in budgeting, financial reporting, and resource allocation for technology organisations.
Dylan Robertson
Head of IT
Leading technical operations with specialist knowledge in network infrastructure, cloud systems, and enterprise IT support solutions.
Juan Martinez
Head of Operations
Coordinating service delivery with focus on operational efficiency and client satisfaction across technical support functions.
Joel Garza
Project Manager
Managing implementation of client projects with emphasis on timely delivery and adherence to technical specifications.
Questions
What IT services do you offer for small businesses?
We provide cloud computing solutions, data backup systems, cybersecurity protection, network configuration, and technical support tailored for small businesses.
How secure is cloud data storage with your services?
We implement enterprise-grade security measures including encryption, access controls, and regular vulnerability assessments to protect cloud-stored data.
Do you provide residential computer repair services?
Yes, we offer diagnostic and repair services for desktop and laptop computers including hardware replacement and software troubleshooting for home users.
Can you develop custom business websites?
We create tailored websites with content management integration, responsive design, and search engine optimisation for business clients.
What support options are available for IT issues?
We offer remote assistance, onsite visits, and scheduled maintenance contracts with response times tailored to business requirements.
Do you provide data recovery services?
Yes, we offer data recovery solutions for failed storage devices and implement backup systems to prevent future data loss.
Reviews (1)
Colin Drewitt
May 21, 2021
Report
I had the experience of seeking IT advice and asked Mr Hack who was very helpful and understanding to my problem. I left the laptop in his hands and on completion of the problem he contacted me for collection. A first class job that was completed in excellent time.