Business Details
15 Years
experience
Emergency
services
Your Trusted IT Support Partner in Mold
Established in 2011, FHJ Computer Support has built a reputation for delivering reliable IT solutions across Mold, North East Wales, Cheshire, and the Wirral. With over a decade of combined experience, our team specialises in resolving complex computer issues, implementing robust network systems, and providing tailored IT support for both businesses and individuals. We offer comprehensive services including hardware sales, data recovery, cloud solutions, and cybersecurity compliance with Cyber Essentials standards. Our proactive remote management ensures system stability, while our customer-centric approach guarantees transparent communication and competitive pricing. Backed by industry certifications and client testimonials, we prioritise quality service delivery to minimise downtime and maximise digital efficiency for our clients.
Services
IT Support
Computer Repair
Internet Services
Network Installation
Cyber Security
Website Development
Cloud Services
Hardware Sales
Data Recovery
Software Development
Served areas
- Flintshire, Denbighshire, Wexham
Details
- Year established: 2011
Highlights and features
- We have over 11 years of experience in IT support and network solutions
- Our team provides 24/7 IT support with rapid response times
- We offer no-obligation fixed quotations for all services
- Our Cyber Essentials accreditation ensures cybersecurity compliance
- We cover Mold, North East Wales, Cheshire and the Wirral
Associations and certifications
- Cyber Essentials
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Quick and pleasant service
Highly recommended for computer issues
Exceeded our specification
Invaluable IT knowledge
Professional and efficient
Services
IT Support
Our 24/7 IT support provides expert assistance through remote access, phone support, and on-site visits. We resolve technical issues promptly to minimise business downtime. Our team handles network maintenance, system upgrades, and cybersecurity compliance for businesses across North East Wales.
Computer Repair
We offer comprehensive computer repair services including virus removal, data recovery, and component replacements. Our technicians handle laptops, desktops, and servers with a 'no fix no fee' guarantee. Repairs can be completed on-site or at our Mold facility with prompt turnaround times.
Network Installation
Our network installation services create robust IT infrastructures for businesses. We implement wired and wireless solutions, configure secure connections, and ensure seamless integration with existing systems. The service includes network security setup and ongoing maintenance options across Cheshire and the Wirral.
Cyber Security
We provide cybersecurity solutions aligned with Cyber Essentials standards. Our services include threat assessment, firewall configuration, and security audits. We help businesses implement protective measures against cyber threats while ensuring compliance with industry regulations for data protection.
Website Development
Our website development service creates responsive, SEO-optimised websites tailored to business needs. We handle domain registration, hosting setup, and content management system integration. The service includes design, development, and post-launch maintenance to ensure optimal online visibility for clients.
People
Faron Hadfield-Jones
Managing Director
With over 15 years' IT experience, Faron established FHJ Computer Support in 2011. He specialises in enterprise networking, server installation, and hybrid IT systems, bringing expertise from working with local authorities across Wales.
Alex Crawford
IT Technician
Since joining in 2017, Alex has developed expertise in Windows systems and network troubleshooting. He provides first-line support with analytical problem-solving skills, focusing on software issues and system maintenance for business clients.
Owen Fenton
IT Technician
Apprentice technician since 2022, Owen specialises in network infrastructure and system administration. He contributes to IT installations and maintenance projects, supporting both residential and business clients across the Wirral.
Elise Hadfield-Jones
Web Designer
Joined as web designer in 2022, Elise creates responsive websites and handles graphical tasks. She manages the design process from concept to launch, ensuring websites meet SEO requirements and client specifications.
Ffion Hadfield-Jones
Office/IT Support
Provides essential office support since 2011, managing financial administration and service tracking. Ffion ensures smooth operations while supporting IT service delivery coordination for clients in Flintshire.
Questions
What areas do you cover for on-site services?
We provide on-site services across Mold, North East Wales, Cheshire, and the Wirral for business and residential clients.
Do you offer emergency IT support?
Yes, we provide urgent response services with technicians available for immediate assistance during operating hours.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for our IT services and hardware sales.
Are your services available for home users?
Yes, we support both business and residential customers with computer repairs, network installation, and IT advice.
Do you provide software development services?
Yes, we offer bespoke software development using C# and ASP.NET with SQL database integration for business applications.
Can you help with internet connectivity solutions?
We provide business-class fibre, SoGEA, and lease line installations with no-obligation surveys for optimal connectivity.
Reviews (19)
Felix Figure Painting
Jun 06, 2023
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Fast response to a dead PC. Quickly assessed and rebuilt. A pleasure to deal with and a subsequent issue fixed within minutes. Nice to deal with a local family company
Forageplus Ltd
Apr 06, 2022
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Excellent service and support from FHJ computer support, having used them for a number of years. Extremely knowledgeable and responsive when needed. Highly recommended.
S. Dk
Jan 13, 2021
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My laptop broke, and I needed it for work. It was fixed within a day, and I was given a incredibly reasonable price. Fantastic customer service from Farron, I will only go back here in the future.
Peter Hadfield
Feb 11, 2020
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FHJ Computer support solved a problem with my computer quickly and efficiently. The staff are knowledgeable and very helpful, they offered a clear explanation of the repair carried.
Shannen Davies
Oct 10, 2019
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Had our desktop built here, great knowledgeable staff and reasonable prices. Wouldn't trust anyone else.
Carolyn J.
Sep 11, 2019
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We turned up on spec. My computer was fixed there and then. Couldn't ask for better service. Would highly recommend.
Mark Baxter
Dec 15, 2018
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Very professional and friendly staff, diagnosed and repaired my high end gaming system much faster than I was expecting. Highly recommend using FHJ Computer Support.
Becky Humphreys
Nov 25, 2017
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Really fast service, Laptop was fixed within the week and very thorough check up of the laptop as a whole not just the initial problem.
Brandy Plays Pc
Oct 30, 2017
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Couldn't recommend these guys more if I tried. Had a major hard drive error that they diagnosed, replaced and transferred my data within less than 24 hours as I discussed my stressful situation with them. Very polite, professional and fair prices in my opinion. They can help with ANY computer related problems and from what I've heard, they can do a lot more (software development and web design for big companies). Brandan - expensive Gaming pc customer 5* very pleased.
Michael Joy
Jun 24, 2017
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We tasked FHJ Computer support to write some very specific bespoke software packages to embed our payment systems and deliver user friendly interfaces for our staff. They not only achieved this but produced a product which enables us to perform our day to day functions for more easily. The customer support is second to none, nothing was too much trouble from initial discussions on the project to project delivery. First Class. Michael Joy Managing Director Delyn Safety UK Ltd
TheRudei
May 22, 2017
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I have little or no idea with computers. I had an irritating issue with my laptop so just before I smashed it with a hammer I decided to run it over to FHJ on the Bromfield. They close at 5.30 ish and I arrived about 5pm. I was offered a coffee while I waited and within 15 minutes one of the staff, Lewis had identified and rectified the problem while I waited, he even helped me set up my GoPro. Top gent. Very reasonable rates. I could not have been more impressed, friendly & professional, great service and if I have any more PC issues I'll take my custom to these guys. Spot on.
Garry Green
Feb 05, 2017
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We've Ued to repair all our laptops, iPads, and phones, very fast service. We have used FHJ for all IT Support Needs. Highly recommended.
At Msmash
Dec 08, 2016
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Came in with a problem that was promptly diagnosed and then given a resolution. There was an active line of communication to keep up to date on the current situation. Any problems that I had afterwards I was able to get information on how to fix. They also considered my own queries as I have some knowledge on hardware. Overall great people to talk with and very forthcoming!
Peter Hadfield
FHJ Computer support solved a problem with my computer quickly and efficiently. The staff are knowledgeable and very helpful, they offered a clear explanation of the repair carried.
Celal Acar
FHJ repaired couple of my computers and they consistently do a great job and they are very friendly towards a customer, I would recommend to anybody.
Barry Fryer
I have used FHJ Computer Support for many years and received and excellent, friendly service. Highly recommended for all your laptop and desktop PC hassles.
Rachel Evans - Marketing Manager - Jackson Fire and Security
Faron and the team are a pleasure to deal with and always find a solution for us whether it be for web design, software development or reactive IT support. We highly recommend Faron to any business looking to grow and not worry about I.T support along the way!
Garry Green
We've Ued to repair all our laptops, iPads, and phones, very fast service. We have used FHJ for all IT Support Needs. Highly recommended.
Michael Joy
We tasked FHJ Computer support to write some very specific bespoke software packages to embed our payment systems and deliver user friendly interfaces for our staff. They not only achieved this but produced a product which enables us to perform our day to day functions for more easily. The customer support is second to none, nothing was too much trouble from initial discussions on the project to project delivery. First Class.