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First Aid Home PC Computer and laptop repair, network, virus and spam removal, data recovery, components upgrade and systems builder, home file sharing solutions, backup solutions, software and operating system install/reinstall.
Served areas
  • Twickenham and surrounding areas
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We cover everything from home PC’s to business machines and networks. Adding cloud services, we can cover all of your IT needs.
Reviews (25)
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Babak
Feb 09, 2022
I cannot praise Marco's skill, knowledge and professionalism enough. He diagnosed and solved my problem efficiently and provided appropriate and excellent after service advice for me to follow. I would have no hesitation in recommending First Aid Home PC!
Drew M.
Jul 30, 2021
Marco is fantastic. He came by the next day, had the hardware issue identified and resolved by the following day, and even cleaned up my cabling and a loose fan. Excellent value and a pleasure to work with - highly recommended!
Sonali Mukherjee-Bose
Jun 06, 2021
Really impressed with the service. Marco has helped both my Father and I considerably with our individual IT issues. He is polite, professional, respectful and highly knowledgeable. Would recommend him to any good clients.
Finn Shannahan
May 05, 2021
Excellent competitive prices and high skill, very flexible with pick up and drop off. Would definitely recommend Marco
Arthur Tan
May 03, 2021
Marco did a great job with replacing the keyboard of my laptop. Very professional, courteous, and prompt. And at reasonable rates. Seems like a very knowledgeable guy. Would recommend and use him again!
H. H.
Jan 06, 2021
When our laptop broke we called Marco and the next day the laptop was ready to use! Fast and excellent service which we highly recommend! Much better than some other computer repair shops which usually takes your device for like 5 days for the same problem. Of course the time depends on the problem, number of the customers and the delivery of computer parts but we are calmly give him the laptop next time as well because he seems like a trustable good guy.
Archi Gala
Dec 08, 2020
Our Laptop broke in the 1st week of Lockdown & I was not able to get it repaired due to the situation. I contacted Marco through Google & he responded quickly on the issue. Though my laptop was recommended not to be repaired as damage was more, the quick response from Marco made us take further decision about buying new laptop. He is very professional & helpful. He helped recover our old data from the laptop too. I would totally recommend him & consider him for our PC repair needs in future. Thanks Marco
Sonia Chaggar
Nov 27, 2020
Professional, polite, patient and honest. Resolved the issue. Highly recommend Marco ! Thank you
Talha Yasin
Nov 26, 2020
I received are very professional and good service from Marco. My laptop was promptly diagnosed and fixed.
Henry Giles
Nov 16, 2020
Excellent service, quick accurate quote and a sub 24 hour turnaround from Saturday to Sunday. Highly recommended.
Roberta Varlese
Nov 19, 2019
Since i moved to Twickenham about 15 years ago, Marco has always helped me solve any problems with our laptops and computers, even putting extra cables and router boxes at great and competitive prices. When we call he is always available for advice and can usually come around very quickly. Marco is professional, polite and helpful. I can highly recommend Marco and have recommended him to friends and family without hesitations. Ten out of ten service.
Vanessa Vokes
Aug 07, 2019
I have used Marco to look after my home technology requirements for about 15 years, he is knowledgeable, professional and always comes 1 soon as I call him, because it’s always urgent he definitely enables me to run my business in a professional way so I have no hesitation in recommending his services to anyone
Tina Hunt
Jul 09, 2019
Marco always provides a great service, he responds promptly and always manages to find a quick and inexpensive solution to any IT problems I've had. I can't recommend him highly enough!
Patricia G.
Jul 01, 2019
I contacted Marco via Googling 'computer help in my area' and was delighted that he had a free spot the same day to come to my home. My Mac had been behaving badly for a while! Marco was very helpful and knowledgeable and got my laptop up and running efficiently again. Would highly recommend his services.
James Rw
May 27, 2019
Marco came the very next morning after contacting him in the evening about my faulty computer. He rang me before arrival and fixed the problem within minutes before chatting with me about how to get the best out of my PC! Very honest and efficient. Thank you.
Monica Castenetto
Mar 09, 2018
This is a truly excellent computer repair, update and consulting service: Friendly, unpatronising, competent and utterly helpful. Quick response and delivery times. Able to work both remotely and from client home. And reasonable prices. Sorted all the computer and network issues I'd been putting up with for far too long - and taught me the things I want to be able to do myself. I couldn't recommend First Aid Home PC more!
Roger W.
May 17, 2017
I've used Marco several times to get me out of several very sticky situations including complete system fails. Always sorted quickly, kept me in touch at each stage with recommended options, and at very reasonable prices. Recommended.
Tony Hiscock
Nov 17, 2014
Marco has helped us on several occasions, and most recently advising us on the purchase of a new lap top and installing and explaining how to access all our programs. His knowledge, expertise and his enthusiasm and encouragement has given us the confidence to feel at home with our new computer and to explore what is available to us. We can genuinely recommend him to you.
John
May 22, 2013
Very prompt service,polite and technical jargon free for a technophobic as I am. They saved my data and PC in no time and last but not least, they aren't very expensive compared to many computer repair shops. I will definitely use their services again.
Stella Hartley
Marco came straight away when I had an email problem and sorted it out. I highly recommend his service
Donal Thorburn
Provided an excellent service from start to finish. Efficient, friendly, cost appropriate (replaced keyboard on laptop) and highly recommend.
Rosie Gray
First Aid Home PC are fantastic, I cannot rate them more highly. They are immediately able to sort out any problems I have with my PC, as well as clearly explain what has been done and how to prevent it happening in the future. I have no hesitation in recommending them.
Tony Hiscock
Marco has helped us on several occasions, and most recently advising us on the purchase of a new lap top and installing and explaining how to access all our programs. His knowledge, expertise and his enthusiasm and encouragement has given us the confidence to feel at home with our new computer and to explore what is available to us. We can genuinely recommend him to you.
Chris Allen
The hard drive on my laptop was corrupted by my AV software and it would not boot. As usual, I had not taken a backup for a few weeks so was worried as I have my SAGE accounts etc on this HP laptop. It would have taken me days to re-create all the invoices and other work related data if I could not get the drive back. Marco at First Aid PC did a great job in recovering my hard drive and no data was lost. Well worth the money and a great job in getting me going again within a day. I would happily recommend First Aid PC to anyone. Will be back if I hit problems again.
Monica Castenetto
This is a truly excellent computer repair, update and consulting service: Friendly, unpatronising, competent and utterly helpful. Quick response and delivery times. Able to work both remotely and from client home. And reasonable prices. Sorted all the computer and network issues I'd been putting up with for far too long - and taught me the things I want to be able to do myself. I couldn't recommend First Aid Home PC more!