Business Details
30 Years
experience
Emergency
services
Trusted IT Support & Computer Repairs in High Wycombe
Core IT Services is a small independent professional computer services company that has been supporting small to medium businesses and domestic home/home office users since 1996. Our mission is to provide confidence, reliability, and comprehensive IT support that allows clients to focus on their core business operations. Our team of CompTIA and Microsoft certified engineers delivers rapid response times, often providing same-day support for critical issues. We offer end-to-end technology solutions covering servers, network infrastructure, computers, and mobile devices. Our unique approach combines in-house repairs with free local collection and return services, complemented by remote assistance capabilities. With over 30 years of combined experience, our owners and senior engineers personally oversee all operations, ensuring technical excellence and customer satisfaction. We maintain a comprehensive service history for every device we work on, providing transparency and continuity for our clients. Our commitment to quality is demonstrated through our professional cleanings, advanced diagnostics, and guaranteed resolution of technical problems. We specialise in business continuity solutions, data protection, and secure technology infrastructure tailored to small business needs. Our proven track record of maintaining long-term client relationships since our establishment in 1996 demonstrates our dedication to delivering consistent, reliable IT support services.
Services
IT Support
Computer Repairs
Network Installation
Data Backup
Business Continuity
Virus Removal
Upgrades
Data Recovery
Served areas
- Beaconsfield, High Wycombe, Amersham
Details
- Year established: 1996
- Employees: 2
- Insured
Highlights and features
- We have over 30 years of experience in small business IT support
- Our engineers are Microsoft and CompTIA certified professionals
- We guarantee same-day response for critical business IT issues
- We provide comprehensive service history tracking for every device
- We offer free local collection and return within 10 miles
Associations and certifications
- CompTIA
- Microsoft
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Rapid IT support
Professional service
Cost-effective solutions
Technical expertise
Same-day response
Services
IT Support
Our IT support services provide comprehensive technology solutions for small businesses and home users. With Microsoft and CompTIA certified engineers, we offer rapid response times and same-day service for critical issues. Our team delivers end-to-end support covering servers, networks, computers, and mobile devices, ensuring seamless business operations.
Computer Repairs
We offer professional computer repairs for all makes and models with fast turnaround times. Our service includes hardware repairs, software troubleshooting, and system optimisation. With free local collection and return within 10 miles, our state-of-the-art job management system tracks every repair to maintain complete service history for your devices.
Network Installation
Our network installation services create secure and reliable IT infrastructure for businesses. We specialise in server installation, network security, and business continuity solutions. With over 30 years of experience, we ensure seamless integration of your technology infrastructure aligned with your business objectives and growth plans.
Data Backup
We provide comprehensive data backup solutions to safeguard your business information. Our business continuity systems protect against cyber threats and ensure rapid recovery in case of data loss. With secure data wiping and recovery services, we help maintain your business operations without interruption from technical issues.
Business Continuity
Our business continuity solutions protect against unexpected IT failures and cyber threats. We implement advanced systems to ensure your business operations continue without interruption. With disaster recovery planning and rapid response capabilities, we minimise downtime and protect your critical business data and systems.
Questions
What areas do you serve?
We provide IT services and computer repairs in High Wycombe, Hazlemere, and surrounding areas of Buckinghamshire within a 10-mile radius.
Do you offer same-day IT support?
Yes, we prioritise critical business IT issues and often provide same-day support for our business clients in the High Wycombe area.
Are your engineers certified?
All our engineers hold Microsoft and CompTIA certifications, ensuring professional standards in all our IT support and computer repair services.
What computer repair services do you offer?
We repair all makes and models of computers, including Apple Macs, with services covering hardware repairs, software issues, data recovery, and system optimisation.
How do you track repair history?
Our job management system creates a unique service tag for each device, maintaining a complete repair history similar to a car service record.
Do you provide business IT solutions?
Yes, we offer comprehensive business IT services including network installation, data backup, security solutions, and business continuity planning since 1996.
Reviews (10)
Jane Cahane
May 05, 2024
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I was in a massive panic as my Mac laptop, on which I had stored three-plus years of my novel work-in-progress drafts and research notes, etc, had completely died, and I could do nothing to resolve it myself. I called Michael at CIT as I had read good reviews of his services and did not wish to return to another local company used previously in an attempt to fix the internal microphones, as this was both unsuccessful and expensive.
Although his initial diagnostics made it seem impossible to fix, he offered to reboot it completely from scratch and insert a new SSD card + cable (my old one was quite battered).
Amazingly, this not only worked and restored my Mac, giving it a brand-new and easier-to-use log in, but he also recovered all my necessary files and assured me my Mac should now last a good few years so I would not need to shell out to buy a new one immediately as feared. I am really grateful for his calm and helpful work and would recommend him to anyone as a first port of call for computer problems. He really saved the day for me!
Although his initial diagnostics made it seem impossible to fix, he offered to reboot it completely from scratch and insert a new SSD card + cable (my old one was quite battered).
Amazingly, this not only worked and restored my Mac, giving it a brand-new and easier-to-use log in, but he also recovered all my necessary files and assured me my Mac should now last a good few years so I would not need to shell out to buy a new one immediately as feared. I am really grateful for his calm and helpful work and would recommend him to anyone as a first port of call for computer problems. He really saved the day for me!
Stephen Bruce
Apr 05, 2022
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Went in with a PC not starting up, the fault was diagnosed almost instantly and a solution agreed. The solution worked, was cost effective and quick. Could not have been more helpful. This is the second time I have used CIT and both times the service has been successful and pleasant to work with.
Vic McDonald
Feb 17, 2022
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Excellent service. Off line device where Id saved all our photos, important mails and letters filed as backup failed. Problem diagnosed, fixed, the drive put into new box with new components and returned in 24 hours. Good job and pricce.
Payroll Management Payroll Management
Oct 24, 2021
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We have been using the services of Core Information Technology for the past 10 years. They installed our Computer network three years ago very efficiently and without any issues. They provide a fast and professional IT service at a reasonable cost.
Graham Daniel
Sep 30, 2021
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Michael always tries to work around challenging deadlines and provides a fast, efficient and cost effective service.
Torsten Moehl
Sep 23, 2021
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Michael at Core Information Technology has provided my various dental practices IT support for many years. I value their responsiveness in attending to a computer problem in a timely fashion when your business depends on it, in their expertise in getting it fixed every time, and in the fact that there are no complicated maintenance contracts in place. Highly recommend them.
Mike Barclay
Jun 11, 2021
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I spent 20 years in the IT industry and even used to build my own computers but when Microsoft decide to perform an unwanted 'disk repair' leaving my system in chaos I take my machine up to Michael to restore order, which he does promptly and efficiently. This guy knows 'stuff' as we used to say. A genuine IT wizard, unlike many who ply the trade but know less than m. Computer problems? Take them to Core IT.
Neil Rutter
May 31, 2021
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Core Information Technology have provided excellent I.T. support to my company for many years. Their depth of knowledge and ability to solve any problems that have arisen over the years has kept us as very statisfied customers.
Neil Rutter
Sep 23, 2020
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Core Information Technology have provided excellent I.T. support to my company for many years. Their depth of knowledge and ability to solve any problems that have arisen over the years has kept us as very statisfied customers.
Popshots
We have been using Core IT for all our IT requirements since they installed our server and re-configured our office network.