Business Details
21 Years
experience
Emergency
services
Trusted IT Support and Managed Services in Sussex, Surrey, Kent & London
Established in 2005, NetSense - IT Simplified operates as a Microsoft Silver Partner specialising in comprehensive IT support solutions for businesses across Sussex, Surrey, Kent, and London. Our expertise encompasses fully managed IT infrastructure, cloud computing services, and VoIP telecommunications tailored to meet specific business requirements. Through 24/7 monitoring systems and proactive security measures, we ensure maximum system uptime and rapid issue resolution. Our team delivers bespoke technology solutions that evolve with client needs, supported by global service capabilities extending to international offices. With a focus on reliability and transparency, we provide businesses with the technical foundation to operate efficiently while maintaining complete data security and system availability.
Services
Fully Managed IT Support
Cloud Services
VoIP Solutions
24/7 Monitoring
Data Backup
Security Consultancy
Bespoke IT Support
Server Management
Network Infrastructure
Disaster Recovery
Served areas
- London, Burgess Hill, Crawley, Brighton, Horsham
Details
- Year established: 2005
Highlights and features
- We provide 24/7 system monitoring with immediate response to critical issues
- Our solutions are tailored to meet specific business requirements
- We maintain 99% system availability through proactive maintenance
- Our team holds Microsoft Silver Partner accreditation for technical excellence
- We support businesses with global operations across multiple continents
Associations and certifications
- Microsoft Silver Partner
What people say
Efficient solution
Immediate response
Crucial expertise
No downtime
Cost-effective
Services
Fully Managed IT Support
Our comprehensive IT management service covers system monitoring, maintenance, and support for businesses requiring complete infrastructure oversight. We handle day-to-day operations, security updates, and technical troubleshooting to ensure uninterrupted business continuity. This service is ideal for companies seeking to eliminate internal IT management burdens while maintaining enterprise-grade system reliability.
Cloud Services
We deliver scalable cloud computing solutions including Microsoft 365 integration, virtual servers, and secure data storage options. Our cloud services provide businesses with flexible infrastructure that grows with their operational needs while maintaining strict data security protocols. Clients benefit from reduced hardware costs and improved remote accessibility across distributed teams.
VoIP Services
Our voice over IP solutions offer cost-effective communication systems with advanced features like call routing, voicemail management, and conferencing capabilities. We provide both hosted and on-premise VoIP options tailored to business size and communication requirements. Implementation includes connectivity testing and demonstration systems to ensure seamless integration with existing operations.
24/7 Monitoring
Continuous system monitoring checks critical infrastructure every five minutes, providing real-time alerts for potential issues. Our proactive surveillance system identifies problems before they impact operations, with automated notifications sent directly to our technical team. This service significantly reduces downtime through preemptive troubleshooting and rapid response protocols.
Data Backup
We implement robust backup solutions combining local and off-site storage for complete data security. Our systems enable rapid data recovery while maintaining version control for critical business information. This service protects against data loss from hardware failure, cyber attacks, or accidental deletion, ensuring business continuity in all scenarios.
Questions
What IT services do you offer?
We provide fully managed IT support, cloud solutions, VoIP systems, 24/7 monitoring, data backup, and security consultancy tailored to business requirements.
Do you support businesses outside Sussex?
While based in Sussex, we support companies across Surrey, Kent, London, and internationally through our remote management capabilities.
How quickly do you respond to IT issues?
We prioritise all requests immediately with 24/7 support, typically resolving most issues within minutes of notification.
Are cloud services secure?
Our cloud solutions combine local and off-site storage with enterprise-grade security measures to ensure complete data protection and compliance.
Can you help with VoIP implementation?
Yes, we offer tailored VoIP solutions including system demonstration, connectivity testing, and ongoing support for hosted or on-premise installations.