Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support Partner in Huntingdon
Established in 2010, ITM Computer Services has built a reputation for delivering reliable, customer-focused IT solutions across Cambridgeshire. With over 25 years of combined technical expertise, we specialise in computer repair, system upgrades, and tailored technology solutions for both residential and small business clients. Our mobile service eliminates the need for equipment transportation, allowing on-site repairs whenever possible. When workshop intervention is required, we handle disconnection, repair, and reinstallation seamlessly. We prioritise transparency, with payment only due upon customer satisfaction, and offer flexible support packages to maintain long-term system performance. Our team's extensive experience ensures accurate diagnostics and cost-effective resolutions, supported by free initial consultations and data migration services for new system purchases. Covering Cambridge, Huntingdon, and surrounding areas, we combine technical proficiency with a commitment to personal service, available via emergency call-outs during operating hours.
Services
Computer Repair
System Upgrades
New Computer Systems
Installation Services
Technical Training
Maintenance Packages
Served areas
- Cambridgeshire
Details
- Year established: 2010
Highlights and features
- Over 25 years of combined technical expertise in computer systems
- Mobile service available across Cambridgeshire for on-site repairs
- Free system setup and data transfer with new computer purchases
- Payment only due when customers are fully satisfied with repairs
- Serving both residential and small business clients since 2010
What people say
Quick diagnosis
Very good price
24-hour turnaround
Free setup assistance
Highly recommend
Services
Computer Repair
We diagnose and resolve computer issues including slow performance, startup failures, and virus infections. Our engineers restore systems to optimal functionality using genuine parts and industry-standard diagnostics. Most repairs completed within 24 hours with guaranteed satisfaction.
System Upgrades
Cost-effective hardware and software upgrades extend computer lifespan while improving speed and compatibility. We assess your current system to recommend tailored upgrades that match your budget and usage requirements without unnecessary replacements.
New Computer Systems
We design bespoke computer systems matched to your specific needs, whether for home use or business operations. Includes free setup, data transfer from existing devices, and configuration optimised for your preferred software applications.
Technical Training
Personalised one-to-one training sessions help users master computer operations, software applications, and internet security practices. Sessions adapt to individual skill levels and specific technology requirements for improved digital confidence.
Maintenance Packages
Scheduled maintenance prevents system failures through regular updates, security checks, and performance optimisation. Available for both home and business clients with remote monitoring options to ensure continuous system reliability.
Questions
What areas do you cover for on-site repairs?
We provide mobile computer repair services across Cambridgeshire including Cambridge, Huntingdon, St Ives, St Neots, Wisbech, March, and Peterborough.
Do you offer emergency computer repairs?
Yes, we provide urgent repair services with immediate phone support and rapid on-site assistance during operating hours for critical system failures.
What payment methods do you accept?
We accept cash, cheques, credit/debit card payments, and bank transfers for completed repair work and new system purchases.
Is there a warranty on repairs?
All repairs include a satisfaction guarantee with payment only required upon successful completion and customer approval of work performed.
Do you support both Windows and Mac systems?
Yes, we service and repair both Microsoft Windows and Apple Mac computers, including iPad and iPhone screen replacements.
Can you help with setting up new equipment?
We offer installation and setup services for new computers and peripherals purchased elsewhere, including network configuration and software integration.
Reviews (11)
John Barratt
Feb 18, 2020
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Repair to Apple Mac. First contact on a Saturday, Home visit Monday to diagnose the problem. Computer taken away for repair the same day and returned Tuesday PM in full working order. Would highly recommend ITM to anyone.
Tim Morris
Feb 14, 2020
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We had two laptops repaired, one required a new hard drive the other a service. Both were done really quickly and now work as good as new, the cost was so much cheaper than PC World. Basically the service was superb and great value for money. Would recommend without hesitation.
Amanda Roberts
Dec 05, 2011
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I required someone to install a new computer for my (elderly- although she would be cross if she saw that word! ) Mother. This needed to be done quickly and with patience as my Ma's network connection was so slow you could make a cup of tea, drink it, and wash up between searches! Most companies in the area did not specify home computer installation- apart from ITM who offer a huge range of computer support. ITM were friendly and courteous from the start.
They contacted my Mother when I asked them to, and carried out the installation the following day. ITM not only installed the new computer, downloaded virus software, transferred files, installed the printer etc- they made the network connection infinitely quicker! They also took time to make sure my Ma knew how to use the new operating system- all for one set price which was very reasonable. I am delighted, My Ma is delighted as she can now do her Christmas shopping/ contact friends and family over Christmas without overdosing on tea! Thank you. Highly recommended.
They contacted my Mother when I asked them to, and carried out the installation the following day. ITM not only installed the new computer, downloaded virus software, transferred files, installed the printer etc- they made the network connection infinitely quicker! They also took time to make sure my Ma knew how to use the new operating system- all for one set price which was very reasonable. I am delighted, My Ma is delighted as she can now do her Christmas shopping/ contact friends and family over Christmas without overdosing on tea! Thank you. Highly recommended.
Philip Matthews
Nov 09, 2011
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My computer was making a bad noise and would not come on, ITM Computer Services came very quickly and diagnosed the problem strait away. A new graphics card was needed which they fitted there and then, my computer was running again in no time. Excellent service and I would use again without question.
Lesley Burford
Nov 08, 2011
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My laptop had a virus and other issues with files,these have been removed,my laptop is now fully working and i'm very happy with the service i received.
David Leech
Sep 29, 2011
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I needed a new desktop computer for home use. As usual I cast around for a few sources to compare products and as I like to deal locally whenever possible. I found ITM Computer Services just around the corner from my home address. I telephoned and outlined my requirements and was pleased to find an immediate rapport with the chap on the other end of the telephone -quite rare these days with the the proliferation of overseas call centres! Suffice to say that I received a prompt email quote for a new-build system to my requirements.
However my researches had uncovered a suitable all-in-one desktop available at a local retail outlet that fitted my needs almost perfectly at a very good price. I put this to Ian at CTM and he agreed it would be a good buy. However, in light of the rapport that I now felt with Ian I asked him to commission the system for me. This he did very efficiently (it would have taken me days) and even sorted out a problem with my relatively new WiFi thrown in. Money very well spent is my view and I would say phone Ian and discuss your needs. Hopefully you will be as satisfied as I have been.
However my researches had uncovered a suitable all-in-one desktop available at a local retail outlet that fitted my needs almost perfectly at a very good price. I put this to Ian at CTM and he agreed it would be a good buy. However, in light of the rapport that I now felt with Ian I asked him to commission the system for me. This he did very efficiently (it would have taken me days) and even sorted out a problem with my relatively new WiFi thrown in. Money very well spent is my view and I would say phone Ian and discuss your needs. Hopefully you will be as satisfied as I have been.
Neil Barratt
Sep 28, 2011
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ITM delivered and set up a new laptop for me, i have very limited computer experience but everything was explained in detailed but clear and plain english. Skye and e-mail are now in full use and we are speaking to our daughter in Dubai on a regular basis. The one to one service was excellent, much better than going through a large company/call centres etc.
Tony Wuidart
Sep 05, 2011
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Fast, reliable service, very good value. Got home PC's organised for us and the kids all on WIFI and e-mail. Something i struggled in doing was completed in a matter of a couple of hours. Brilliant. Upgrades and IT support continue to keep us up to date.
Ellen Matthews
Have used various times. Problems with laptop software sorted. Replacement parts for hardware sourced and installed. Sources and quoted for new printer and scanner, which were bought and installed. Always very helpful and competitive price-wise.
Rob Leighton
My iMAC had been partitioned to run windows & MAC for about two years and was running fine, then it all stopped and would not boot into MAC. ITM sorted the problem, re-installed MAC OS and now all running great. Excellent service, very friendly and good value for money. Will certainly use again should the need arise
Terence E Perrett
My computer was very slow on loading and frequently froze when on the internet. ITM fixed all problems which were far more than originally thought. They upgrade my memory and installed all latest upgrades. I will certainly recommend ITM to anyone.