Business Details
23 Years
experience
Open 24/7
always available
Your Trusted IT Support Partner in Essex & Kent
Alpha Networks Net was founded in 2003 by Keith, who leveraged his extensive experience in PC support from British Telecom to address the lack of hands-on technical assistance for the public. Recognising the frustration caused by computer downtime, we pioneered a mobile service model to bring expert IT support directly to homes and businesses across Essex and Kent. Over two decades, our commitment to reliable, on-site solutions has built a loyal customer base exceeding 1,500 clients. We specialise in resolving technical challenges through both remote and in-person support, ensuring minimal disruption to daily operations. Our services span network design, broadband setup, hardware upgrades, and cybersecurity, tailored to meet the evolving needs of small businesses and households. By combining technical expertise with a personal approach, we have maintained steady growth even during economic downturns. Our focus remains on empowering clients to stay connected affordably, particularly during periods when physical mobility is limited. With flexible payment options and a dedication to clear communication, we aim to demystify technology for all users.
Services
IT Support
CCTV Installation
Network Design
Computer Repairs
Remote Support
Broadband Setup
Virus Removal
Hardware Upgrades
Details
- Year established: 2003
Highlights and features
- We offer 21+ years of hands-on IT support experience
- Our team provides both remote and on-site technical assistance
- We serve 1,500+ satisfied clients across Essex and Kent
- Our solutions cater to both home and business network requirements
- We specialise in making technology accessible for all users
What people say
Expert technical knowledge
Prompt on-site visits
Clear communication
Reliable solutions
Affordable pricing
Services
IT Support
Our IT support covers hardware and software troubleshooting for home and business users. We provide on-site repairs and remote diagnostics to resolve connectivity issues, system errors, and performance problems. With expertise in Windows, Mac, and mobile platforms, we ensure seamless operation across all devices.
Network Design
We create custom network solutions for residential and commercial properties. Services include broadband installation, wireless network configuration, and cabling infrastructure. Our team optimises connectivity for multiple devices while implementing security measures to protect sensitive data across home offices and business environments.
Remote Support
Using VNC Quick Support software, we deliver instant remote technical assistance. This service addresses software issues, system updates, and configuration problems without requiring physical visits. Our remote capabilities minimise downtime while maintaining the same level of expert troubleshooting as on-site visits.
Computer Repairs
We offer comprehensive computer repair services covering hardware replacements, virus removal, and system optimisation. Our engineers perform diagnostic checks to identify performance bottlenecks and implement cost-effective solutions. Regular maintenance packages help prevent future technical issues for both individual users and businesses.
CCTV Installation
Our CCTV solutions provide enhanced security for residential and commercial properties. We install digital surveillance systems with remote viewing capabilities, offering real-time monitoring through mobile devices. The service includes system design, camera placement, and ongoing technical support for optimal security performance.
People
Keith
Owner
Founder with 20+ years in IT support, previously working for British Telecom. Identified the need for accessible technical assistance, establishing Alpha Networks Net in 2003. Specialises in bridging technology gaps for non-technical users.
Questions
What IT services do you offer for small businesses?
We provide network design, remote support, hardware upgrades, and cybersecurity solutions tailored to small business needs.
Do you support both home and office networks?
Yes, we handle residential broadband setups and commercial network infrastructure across Essex and Kent.
Can you help with remote technical support?
Our VNC Quick Support software enables instant remote assistance for software issues and system configurations.
What computer repair services are available?
We offer hardware replacements, virus removal, performance optimisation, and regular maintenance packages.
Do you install security camera systems?
Yes, we provide CCTV installation with remote monitoring capabilities for residential and commercial properties.