Business Details
Expert IT Support Solutions in London
Established by Daniel Bronson, a Microsoft Certified Engineer with over 25 years' experience, Connect PC Support delivers remote IT solutions to businesses and home users globally. Our expertise spans virus removal, PC tune-ups, software installation, and website creation, with a commitment to resolving technical issues efficiently. We prioritise customer satisfaction through a no-fix-no-fee guarantee and flexible support options, including monthly unlimited plans. Our remote connectivity allows seamless assistance across the UK and internationally, ensuring clients receive timely, jargon-free support. Backed by glowing testimonials, we combine technical proficiency with personalised service to maintain system security and performance.
Services
PC Tune-Up
Virus Removal
Website Creation
Software Installation
Remote Support
Training Sessions
System Optimisation
Cloud Solutions
Security Checks
Backup Services
Served areas
- Market Harborough, Kettering, Corby and surrounding villages
Highlights and features
- We have over 25 years' experience in remote IT support.
- Our engineer is Microsoft Certified for technical excellence.
- We offer global support with no-fix-no-fee assurance.
- Monthly unlimited plans provide cost-effective maintenance.
- Clients praise our jargon-free, personalised service approach.
Associations and certifications
- Microsoft Certified Engineer
What people say
Polite, personal, honest service
Fantastic professional service
Personalised remote service
Highly responsive service
Superstar problem fixer
People
Daniel Bronson
Microsoft Certified Engineer
With 25+ years' experience, Daniel provides expert remote IT support globally. Specialising in system optimisation and security solutions, he delivers jargon-free assistance tailored to client needs. His client-first approach combines technical excellence with preventative maintenance strategies.
Questions
What IT services do you offer remotely?
We provide PC tune-ups, virus removal, software installation, website creation, and technical training through secure remote connections. All services are performed without requiring physical access to your device.
Do you offer ongoing support plans?
Yes, our monthly unlimited support plan includes regular system checks, security updates, and priority assistance. This proactive approach prevents issues while offering cost-effective technical coverage.
How does the no-fix-no-fee guarantee work?
If we fail to resolve your issue during a session, you pay nothing. This policy applies to all standard repairs, ensuring you only pay for successful technical solutions.
Can you assist with business IT requirements?
Absolutely. We support businesses with network optimisation, data backup solutions, and staff training programmes tailored to commercial operations and security compliance requirements.
What payment methods do you accept?
Payments can be made via PayPal, credit/debit card, or BACS transfer. We issue personalised invoices for custom quotes and multi-session arrangements upon request.
How do remote support sessions operate?
Sessions start with a diagnostic call, followed by secure connection via AnyDesk or TeamViewer. You maintain full control throughout, with real-time explanation of all technical actions performed.
Videos
Reviews (17)
James Moloney
May 10, 2022
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Fantastic service, not only technical ability to resolve my issues but also with spectacular customer service and communication. I Highly recommend and have signed up to a maintainance package.
David Roberts
Apr 04, 2022
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I'm on Dan's subscription system, thank Christ. I got problem after problem and Dan dedicated himself, calmly and methodically, to fixing them. They kept coming and we confirmed a failed C drive. Dan identified my options, told me what I needed when I'd chosen my option, helped me set up the new hardware, and spent ages tuning the reboot. He worked late at night and early in the morning, at no notice, putting my needs ahead of his own.
He calmed my panic, was entirely non-judgmental about my ignorance and anxiety, and saved the day. I reckon, on looking at the cost of replacing the whole system (which I would have done if I hadn't known Dan), he's saved me about 1,300. I trust him completely, not something I normally do, it must be said, and my trust was repaid in his professionalism, competence and reliability. I would recommend no one more highly; the poor bloke is now my go-to guy for the rest of my days :)
He calmed my panic, was entirely non-judgmental about my ignorance and anxiety, and saved the day. I reckon, on looking at the cost of replacing the whole system (which I would have done if I hadn't known Dan), he's saved me about 1,300. I trust him completely, not something I normally do, it must be said, and my trust was repaid in his professionalism, competence and reliability. I would recommend no one more highly; the poor bloke is now my go-to guy for the rest of my days :)
Jacqui Twine
Feb 17, 2022
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I could not be happier with the service I have recieved! Knowing Daniel is there to help with any issues, gives such reassurance that I can get back to work with efficiency very quickly, makes such a difference. With my old laptop I have certainly needed help to keep it going until I could afford a new one and today he has helped me set up the new one remotely without any fuss. Highly recommend, thank you.
Nicky K.-Jones
Jan 18, 2022
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'What a difference a "DAN" makes, twenty-four little hours a day, . ' changing the lyrics of a very well-known song. Dan has done an excellent job on cleaning up my old laptop.is moving like a dream now. Professional and friendly service. I will definitely use him for future problems with my laptops. Thoroughly recommend. Thanks Dan
Tim Edwards
Jan 10, 2022
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I had and issue which should have been terminal for my PC but Dan tenaciously worked on it. Problem solved and PC running faster than ever. Also impressive was the immediate response to texts and emails.
Denise Smith
Aug 21, 2021
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Highly recommended, I found Connect PC Support via a google search a year ago and Dan was amazing, super helpful and fixed my issues quickly, I have just had my 2nd 6 month tune up done and love how Dan just takes care of everything keeping my PC optimised which is great. It's such a peace of mind knowing Dan is on hand when needed.
Roger Brown
Mar 23, 2021
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The online support rendered by Dan was simply outstanding. My laptop had an issue with auto restart on shutdown. Dan fixed it after some deep digging into my software. He also gave my operating system an overhaul and all running perfectly now.
Emily Alexander
Jan 28, 2021
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Dan was able to support me with coordinating all my emails into one place with a bit of a tune up for my laptop. He is extremely friendly, supportive and professional and maintained contact throughout the remote support service.
Jinpa Smith
Dec 12, 2020
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This is an amazing service. Dan is so friendly, professional, and responds really quickly. None of my questions are too silly for him, and he also has advised me on new equipment, so taken the headache out of not knowing what is a good purchase. The monthly subscription is really worth it - it means peace of mind. I wholeheartedly recommend him - he is like a saviour! Worth every penny!
Aron Blair
Apr 12, 2020
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Dan was extremely helpful in fixing a very annoying problem I was having with installing Office 365. He spent a great deal of time optimising my computer whilst looking for a solution to the install. Eventually, he recommended upgrading from Windows 7 to Windows 10 which proved to be the solution after weeks of struggling! I felt that I was in good hands the whole time and Dan kept updating me on progress through frequent calls. I would highly recommend Dan for any IT problems you may be experiencing!
Alan D.
Mar 02, 2020
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I can highly recommend Dan at connectPCsupport as the one and only PC support Technician you will ever need, wherever you live in the world. I live outside the UK. But Dan was able to connect remotely to repair and restore my 7 yr old PC, which had numerous issues, and then install Windows 10. And now it's running like new.
Watching Dan at work on my screen was like magic unfolding before my eyes.
Without doubt, Dan is an expert at what he does. On top of this, Dan's an extremely nice guy and very patient. I was so impressed that I had absolutely no hesitation signing up to an optional 12 month support plan. Thanks Dan for doing such an excellent job. I'm one happy and relieved customer
Watching Dan at work on my screen was like magic unfolding before my eyes.
Without doubt, Dan is an expert at what he does. On top of this, Dan's an extremely nice guy and very patient. I was so impressed that I had absolutely no hesitation signing up to an optional 12 month support plan. Thanks Dan for doing such an excellent job. I'm one happy and relieved customer
David Pickersgill
Jan 23, 2020
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My computer was running very slowly. I had nearly given up and was going to buy a new one, when I came across Dan's website, and I thought I would give him a try and asked him to clean and tune up my PC. He did a fantastic job, fully kept me in the loop with what he was doing, and more importantly my computer is now running better than ever. A very efficient and friendly service.
Geoff Clow
May 25, 2019
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Fantastic support with a very challenging, almost 'dead' old PC which Dan managed to bring back to life & which is now running literally like new. I had no idea what to do, fortunately he did! I've joined his Monthly Support Plan which seems great value giving piece of mind that there's an expert at the end of the phone next time it needs resuscitating. Thanks Dan, really appreciate all the time you took to help.
Shelley Collins
Nov 15, 2017
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Outstanding first class friendly service from Dan. Nothing is ever too much trouble. Highly recommended! You will not be disappointed
Mark Harris
Dan and his team have been resolving PC issues for Portsmouth Studio for the last 6 months ! Nothing is ever too much !! - including the price !!
Deirdre Eaton
Excellent service - Dan has fixed all the issues i was having. I am delighted, and would recommend to anybody. Thanks
Benji Jones
Excellent service - Just one click and Dan is there ready to help. He always has handy tips to improve productivity. And the latest updates he carried out have noticeably improved the speed of my PC.