Business Details
Your Trusted IT Partner for Home and Micro Businesses
We have been providing dedicated IT support to home users and micro businesses since the late 1980s. Our expertise spans over two decades of delivering onsite and remote technical assistance, specialising in simplifying complex technology for non-expert users. As a registered Microsoft partner, we offer genuine software solutions alongside hardware procurement from major suppliers. Our remote access capabilities enable swift problem resolution without unnecessary travel, combining traditional service values with modern technological efficiency. We focus on empowering clients through personalised training in Microsoft products and open-source alternatives, ensuring they maintain control over their digital environments. Our comprehensive services include system healthchecks, data infrastructure analysis, virus protection, and secure email setup, tailored to meet the evolving needs of home users and small enterprises.
Services
Remote Support
PC Setup
OS Upgrades
Hardware Installation
Data Backup
Virus Removal
Website Design
Email Security
IT Training
System Healthcheck
Served areas
- Oxfordshire and Buckinghamshire
Highlights and features
- Over 30 years' experience supporting home and micro business IT needs
- Registered Microsoft partner for genuine software solutions
- Combines onsite and remote support for efficient problem resolution
- Established hardware procurement channels with major suppliers
- Specialises in technology training for non-technical users
Associations and certifications
- Microsoft
Services
Remote Support
Secure remote access service enabling real-time system diagnostics and repairs. Eliminates travel time while maintaining data security through encrypted connections. Ideal for urgent software issues and configuration problems.
PC Setup
Complete new PC configuration from unboxing to full operational readiness. Includes software installation, peripheral setup, and security configuration to ensure trouble-free computer deployment.
OS Upgrades
Professional operating system migration services maintaining data integrity during upgrades. Specialised in Windows transitions and compatibility checks for smooth technology evolution.
Hardware Installation
Expert hardware procurement and installation services for system upgrades. Includes compatibility checks and performance optimisation for new components within existing systems.
Data Backup
Comprehensive data protection solutions including backup strategy development and implementation. Ensures business continuity through reliable data recovery systems and cloud integration.
Questions
What IT services do you offer for home users?
We provide PC setup, operating system upgrades, virus removal, data backup, hardware installation, and remote support services tailored to home users' needs.
Can you support micro businesses with technology training?
Yes, we offer onsite training for Microsoft products including Office Suite and Internet Explorer, plus open-source alternatives to help small businesses manage technology effectively.
Do you provide remote technical support?
Yes, our secure remote access service enables swift problem resolution without onsite visits, using TeamViewer software for system diagnostics and repairs.
Are you a registered Microsoft partner?
Yes, as a Microsoft registered partner we can supply genuine software licenses for upgrades and new installations to both home and business clients.
What hardware services do you offer?
We supply and install computer hardware components, perform system upgrades, and provide data infrastructure analysis to ensure optimal hardware performance.
Reviews (3)
Simon Riley, Principal Shore Qual .com
Mar 17, 2010
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David has been helping me with setting up my website and has done a great job. He's dealt with all the disparate queries and issues I've had, not just with the website but also other aspects of starting up in business. Very friendly, courteous and knowledgeable and a very safe pair of hands, he's really been invaluable. Importantly for me, he explains IT issues in a way I can understand, which is a skill in itself.
Adeline Lewis
I first met David in the early 1990's when I was using an Apple 2E computer with a black screen and white text. I needed help in switching to a PC. David helped me to obtain my first PC and printer (and my first mouse!) and set it up. He instructed me in the use of the equipment and was always available when I ran into trouble. He also helped me obtain my first scanner. Since then he has guided me through 3 more computers and two more printers, keeping me up to date with the latest Microsoft programmes, and recently has taken me from Windows XP, to Vista and now Windows 7.
He advised many years ago re Internet connections and 4 years ago set up the broadband router and connections for me. He is always available at the end of a telephone if things go wrong, and has solved many software and hardware problems and has instructed me in the use of various applications.
He advised many years ago re Internet connections and 4 years ago set up the broadband router and connections for me. He is always available at the end of a telephone if things go wrong, and has solved many software and hardware problems and has instructed me in the use of various applications.
Simon Riley
"David has been helping me with setting up my website and has done a great job. He's dealt with all the disparate queries and issues I've had, not just with the website but also other aspects of starting up in business. Very friendly, courteous and knowledgeable and a very safe pair of hands, he's really been invaluable. Importantly for me, he explains IT issues in a way I can understand, which is a skill in itself. Simon Riley, Principal Shore Qual .com. March 2010.