Business Details
24 Years
experience
Expert IT Support in London
Labyrinth I T is a trusted IT support provider based in the heart of The City of London. With over 23 years of experience, we specialise in delivering proactive, reliable, and client-focused IT solutions tailored to businesses of all sizes. Our services encompass managed IT support, network security, cyber security, cloud consulting, and Microsoft 365 support, ensuring comprehensive protection and efficiency for our clients. We pride ourselves on building long-term relationships through transparent communication, flexible service agreements without long-term contracts, and a commitment to resolving IT challenges before they disrupt operations. Our team of certified engineers holds accreditations from leading vendors such as Microsoft and WatchGuard, reflecting our technical expertise and dedication to industry best practices. Clients consistently praise our rapid response times, strategic consultancy, and ability to act as an extension of their internal teams. Headquartered at 38 Lombard Street, we serve businesses across London, Fleet, Hampshire, Surrey, and beyond, empowering them to focus on growth while we manage their IT infrastructure.
Services
IT Support
Cloud Consulting
Cyber Security
Windows Support
Managed IT Services
Microsoft 365 Support
Network Security
Disaster Recovery
Details
- Year established: 2002
Highlights and features
- 23 years of experience in London's IT industry
- No long-term contracts, only rolling 30-day agreements
- Certified engineers accredited by Microsoft and WatchGuard
- Average call queue time of 12 seconds for rapid support
- Proactive monitoring to prevent IT issues before they arise
Associations and certifications
- Microsoft
- WatchGuard
- ISO 9001
What people say
Exceptional partner
Top-class advice
Extremely responsive
Proactive approach
Best service received
Services
Managed IT Services
Our managed IT services provide continuous monitoring, maintenance, and support for businesses seeking reliable infrastructure management. By outsourcing to Labyrinth I T, clients benefit from predictable costs, proactive issue resolution, and access to certified engineers. We handle everything from network security to cloud solutions, ensuring seamless operations while reducing internal IT burdens.
Cyber Security
Our cyber security services safeguard businesses against evolving digital threats through advanced threat detection, vulnerability assessments, and tailored security protocols. We implement firewalls, encryption, and staff training to mitigate risks while ensuring compliance with industry standards. Proactive monitoring identifies potential breaches before they impact operations.
Cloud Consulting
Cloud consulting services help businesses optimise their IT infrastructure through strategic migration and management. We assess current systems, recommend scalable cloud platforms, and manage transitions to improve flexibility and cost-efficiency. Our expertise spans hybrid cloud environments and secure data storage solutions.
Windows Support
Specialist Windows support ensures stable and secure operating systems across devices and servers. We manage updates, patches, and compatibility issues while maintaining compliance with Microsoft's evolving standards. Proactive monitoring prevents downtime caused by outdated or vulnerable Windows environments.
IT Project Management
Our IT project management services oversee technology deployments from planning to execution. We coordinate resources, manage timelines, and ensure deliverables align with business objectives. This includes cloud migrations, system upgrades, and integration of new software solutions within budget constraints.
People
David Henderson-Begg
Managing Director
David leads Labyrinth I T with a focus on client relationships and strategic growth. With extensive industry experience, he ensures the company maintains its commitment to transparency and technical excellence while adapting to evolving IT challenges.
Matthew Dunn
Chief Operating Officer
Matthew oversees daily operations and service delivery at Labyrinth I T. His leadership ensures efficient implementation of IT solutions and maintains the company's high standards for client support and technical proficiency.
Questions
What IT services does Labyrinth Technology offer?
We provide managed IT support, cyber security, cloud consulting, Windows support, and IT project management tailored to business needs.
Do you offer flexible contract terms?
Yes, we operate on 30-day rolling contracts with no long-term commitments required.
How quickly do you respond to support requests?
Our average call queue time is 12 seconds, ensuring rapid issue resolution.
Are your engineers certified?
Our team holds certifications from Microsoft, WatchGuard, and other leading IT vendors.
Which areas do you serve?
We support businesses across London, Fleet, Hampshire, Surrey, and surrounding regions.
Videos
Reviews (14)
Carmen Vicente
Aug 24, 2021
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Labyrinth Technology Ltd is by FAR the best IT company we have ever worked with. When we decided to upgrade our IT system/network, Matt Dunn took the initiative to identify our problems and devise solutions and as a result Labyrinth Technology installed the system we have now, which to this day we are extremely happy with and the performance of his recommended equipment really is second to none. Matt and Labyrinth have been an absolute blessing to our company.
He goes above and beyond the call of duty always making sure we are happy with the product and ensuring we are satisfied with all works carried out. Matt's enthusiasm and consistent professionalism are exemplary. He always carries out the same excellent performance on any job within our Group no matter how large or small. Labyrinth's level of service is truly outstanding. His attention to detail and dedication are incredible and I would highly recommend Labyrinth without any reservation.
He goes above and beyond the call of duty always making sure we are happy with the product and ensuring we are satisfied with all works carried out. Matt's enthusiasm and consistent professionalism are exemplary. He always carries out the same excellent performance on any job within our Group no matter how large or small. Labyrinth's level of service is truly outstanding. His attention to detail and dedication are incredible and I would highly recommend Labyrinth without any reservation.
Alexandra Andrei
Aug 24, 2021
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Thank you Labyrinth Technology! Always there to assist you in the most professional, efficient and friendly manner. The staff is helpful and responsive to knew challenges, and that is crucial for a business. To sum it up in 2 words, quick and efficient. I would recommend them any time!
Judith Blackburn
Aug 23, 2021
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We have been clients of Labyrinth for some years. We are a small community of non-tech savvy nuns but Labyrinth have helped us with all our technology needs and offer prompt, helpful and friendly service. We recently had Jamal update our WiFi system and he was thorough, professional and sensitive to our particular needs. I would be confident in recommending Labyrinth to anyone.
Margaret Anthony
Aug 20, 2021
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We have been with Labyrinth for four years, they have helped us go virtual, go digital and made our lives very easy. They have never been anything but professional and friendly, they put a lot of effort into resolving our problems. They also follow up and make sure all is well. Their prices are very fair and all costings are transparent. They do seem to know how to do absolutely everything we need. I couldn't recommend them more highly. A pleasure to work with.
Szekely Ferenc
Aug 16, 2021
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Nice little company! I had the pleasure to work with Mr Tamas Biro, he was very helpful and solved our problem quickly. If you have any Wordpress or marketing issues I'd recommend asking for Tamas - he is a pro.
Debbie Kucharski
Aug 14, 2021
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The team at Labyrinth could not be more friendly, helpful, professional or knowledgeable. Nothing is ever too much trouble for them, they go over and above to ensure your requirements are met. I could not recommended them more highly.
James Bong
Aug 12, 2021
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Great little company, a pleasure to work with. They are great help for your business if you want to upgrade your IT system. Professional and friendly team, they go above and beyond to help you out with your technical difficulties. I couldn't be happier! Highly recommended!
Roxanne Lautenbach
Aug 10, 2021
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I've been working with the team at Labyrinth for a few years now and their service is exceptional. Every task is dealt with the utmost professionalism and treated as time sensitive - even if it's not!
Carlos Loayza
Aug 09, 2021
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Excellent service, very professional. I have worked with Labyrinth for six years now and they have always delivered and been available to sort any issues we had.
Nicolai Outzen
Labyrinth have provided us with calm, professional and knowledgeable advice and problem solving. They provide human and immediate response. Just what you need when you feel part of a technology conspiracy. Theyve helped us beyond our expectations. We can absolutely recommend their services 100%
Barbara Orosz Clay
Labyrinth Technology is a very reliable IT service provider; their highly competent engineers truly strive for excellence and always go the extra mile.
Labyrinth provides a fast and efficient service and are able to come up with a variety of solutions to meet our needs. Excellent value for money, we highly recommend them.
Labyrinth provides a fast and efficient service and are able to come up with a variety of solutions to meet our needs. Excellent value for money, we highly recommend them.
Jenny Koch
Rocket Food had a need to have a pro-active IT support partner that recommended solutions to situations before they became a problem. The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to traditional sales, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.
Endaba Group
Labyrinths service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond whats expected.
Theyve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
Theyve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
www.truefittandhill.co.uk
We have been fortunate to be clients of Labyrinth for the last 5 years during which time wehave had an unsurpassed level of support. Labyrinth's impressive technical knowledge andinnovative spirit combined with caring and professional attitude has ensured that ourcompany's I.T. requirements are well and efficiently taken care of while we are able toconcentrate on what we do best - supply best shaving products and groom men for greatness!