Business Details
Computer Sales & Repairs in Norwich
Established to provide comprehensive computer solutions, we specialise in sales, repairs, and upgrades for both home and business users. Our services include computer repair, email account setup, broadband installation, cloud data backup, and VHS to DVD transfers. We serve communities across Norfolk including Stalham, Sutton, Ingham, and Norwich. With regular opening hours Monday to Saturday, we offer onsite callouts, hardware setup, software installation, and remote IT support. Our team combines technical expertise with local knowledge to deliver reliable solutions tailored to individual needs. 
Services
Computer Repair
IT Support
Data Backup
VHS Conversion
Hardware Sales
Software Installation
Remote Support
Network Setup
PC Upgrades
Printer Services
Highlights and features
- We offer over 20 years of local computer repair experience
- Our team provides onsite and remote IT support services
- We serve 25+ Norfolk communities including Norwich and Great Yarmouth
- We combine technical expertise with personalised customer service
- We offer both in-store and remote software installation options
Services
Computer Repair
We provide comprehensive computer repair services for both Windows and Mac systems. Our technicians handle hardware failures, software issues, and performance optimisation. Customers receive clear diagnostics and fixed-price repairs with warranty on all work completed.
IT Support
Our IT support covers onsite and remote assistance for home users and small businesses. Services include network setup, software installation, and security configuration. We offer flexible support packages and emergency callouts during working hours.
Data Backup
We implement cloud backup solutions to protect important digital assets. Our service includes setup, configuration, and maintenance of secure cloud storage systems. Customers benefit from automated backups and guaranteed data recovery options.
VHS Conversion
We convert VHS tapes to digital formats preserving family memories and business archives. The service includes tape cleaning, digital conversion, and file format optimisation. Customers receive their converted media on DVD or USB storage devices.
Hardware Sales
We sell new and refurbished laptops, desktops, and computer peripherals. Our inventory includes branded and custom-built systems with full technical support. Customers receive expert advice to select the most suitable equipment for their specific needs.
Questions
What areas do you cover for computer repairs?
We serve Norwich and surrounding Norfolk areas including Stalham, Ingham, Wroxham, and Great Yarmouth. Our technicians travel up to 20 miles from our Ingham base.
Do you offer remote IT support?
Yes, we provide remote support for software issues and system maintenance. This requires prior installation of our Avast Business Security software with active subscription.
What are your opening hours?
We're open Monday-Friday 9am-5pm, Wednesday 4pm-5pm, and Saturday 9am-Midday. We're closed Sundays and Bank Holidays.
Can you transfer old VHS tapes to digital format?
Yes, we convert VHS tapes to DVD or digital files. The process takes 1-3 working days depending on tape condition and length.
Do you sell computer hardware?
We offer new and refurbished laptops, desktops, printers, and peripherals. Current stock includes Dell, Asus, and Lenovo models with full warranty.
How much do computer repairs cost?
Basic repairs start at £50 with most common fixes between £100-£300. We provide written estimates before starting any work.
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Reviews (10)
Lynden Pedley
Oct 05, 2021
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Superb service from Darren - went above and beyond to sort an additional unexpected problem having already quickly completed the initial job. Cant recommend highly enough!
Lynden Pedley
Sep 11, 2021
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Superb service from Darren - went above and beyond to sort an additional unexpected problem having already quickly completed the initial job. Cant recommend highly enough!
Jayne Ambrose
Feb 20, 2021
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I cant recommend Darren at Broadland Computers highly enough. I was fed up with my computer as could only use in back room. Wanted a laptop so I could go electronic with my grooming business, and do coursework on the go. In 24 hours, trade in, new laptop, all loaded, protected and ready to go. So nice to deal with a friendly local business, rather than the robots at PC world, during these hard times
Paul Howes
Jun 09, 2020
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Top man, Darren from Broadland Computers. He just helped me out at relatively short notice with a tricky problem I had with my laptop keyboard. Friendly, creative and quick. Greatly appreciated
Fester
May 05, 2020
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Fantastic service, Darren is knowledgeable, thorough, conscientious and deservedly busy. Had a problem with the gaming PC he'd built me (the thing FLIES) which turned out to be a faulty CPU, something nobody expected. He was on the case to his suppliers and the manufacturers to hold them to account for their warranty and got the best possible solution for his customer. With this level of commitment there is only one word to describe the service.outstanding! Just specked a new computer through Darren after the excellent after sales service I received last time and the result is far better than I hoped for. Well done again.
David Appleyard
Jan 31, 2020
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Excellent all round. Sound, practical advice coupled with personal attention & good value for money are the key features of Broadland Computers. With IT issues you need service you can generally rely upon & Darren at Broadland provides that exceptionally well. Recommended.
Simon Morter
May 25, 2019
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We have been using Broadland Computers for our office PCs and networking requirements for over 10 years. Great service, Darren is always happy to pop out and tweak things.
Wendy Reader
May 19, 2019
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I've used Darren at Broadband computers for many years now, he has maintained and supplied me with desk top and lap top and sorted out issues for me at home too. Always helpful.
Imogen Parfitt
I would recommend Darren to anyone, he was so helpful and understood exactly what I needed without using jargon I couldn't understand. I can't praise him highly enough. Thanks Darren!
John Chadwick
I have been dealing with Darren for many years, always buy my PC / laptops from him. Darren's service is second to none, always excellent quality, & any questions are always answered with no hassle by his staff. Sounds as though I may be biased! But I won't go elsewhere. Thoroughly recommend Broadland Computers.