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Expert Computer Repair Services in Bromley
PCHeadache has been delivering expert computer repair and IT support services since 2004, combining technical proficiency with a customer-centric approach. Based in Bromley, we serve South East London and the Bexley Borough, offering rapid response times and same-day solutions for both home users and businesses. Our team of certified professionals brings over two decades of experience in resolving complex IT issues, from virus removal to hardware upgrades.

We prioritise transparency, offering fixed-price diagnostics and a no-fix-no-fee guarantee. With full public liability insurance and CRB-checked engineers, we ensure both technical excellence and client trust. Our services extend to remote support, data recovery, CCTV installation, and customised IT solutions tailored to individual client needs.
Services
Virus Removal Data Recovery Laptop Repair CCTV Installation Remote Support SSD Upgrades PC Clean-ups Windows Setup Network Configuration Website Design
Details
  • Year established: 2004
Highlights and features
  • We offer same-day IT repairs across Bromley and surrounding areas
  • Our engineers have over 20 years of Windows system experience
  • No fix no fee guarantee with transparent pricing
  • CRB-checked and fully insured service providers
  • Remote support available for urgent computer issues
Associations and certifications
  • CRB Checked
What people say
Same day service Technical expertise Reliable repairs Clear communication Cost-effective solutions
Services
Virus Removal
Our expert technicians eliminate viruses, malware, and fake antivirus software from Windows systems. Using advanced tools, we restore system performance and implement security measures to prevent future infections. The service includes a free system tune-up and leaves customers with protective software. Remote assistance is available for London-based clients at a fixed rate of 55.
Data Recovery
We recover data from failed hard drives, SSDs, and USB devices using forensic software. Services include retrieving files from RAW drives, clicking disks, and physically damaged storage units. We offer free diagnostics and collect/return services across the UK. Charges apply only for successful recoveries, with partial recoveries billed proportionally.
Laptop Repair
Specialist laptop screen replacement for all brands including HP, Dell, and Lenovo. We fit new 15.6" LED screens from 75 including parts and labour. Most repairs completed within 48 hours with next-day screen delivery. All replacements come with a warranty and guaranteed compatibility with existing systems.
Remote Support
Secure remote troubleshooting for Windows issues including software problems and network configuration. Sessions start at 55 with no time limits. Engineers use encrypted connections to resolve issues without requiring customer downtime. Includes post-service advice on maintaining system security and performance.
CCTV Installation
Domestic and commercial CCTV systems with 4K resolution and smart detection features. Our installations include POE IP cameras with remote viewing capabilities. We also provide wireless alarm systems and security lighting through our sister company UC CCTV. Systems designed for minimal cabling and optimal coverage.
People
Chris Williams
Owner
Chris Williams founded PCHeadache London Ltd in 2004 after gaining IT experience at British American Tobacco and Didgicom Ltd. With expertise spanning Windows systems from version 95 to 11, he specialises in practical problem-solving and customer relations. His approach combines technical depth with clear communication.
Questions
Do you offer same-day computer repairs?
Yes, we prioritise same-day service for most issues across Bromley and South East London. Emergency repairs are typically completed within hours of your call.
What payment options do you accept?
We accept cash, card payments, and bank transfers. Remote support requires upfront payment, while onsite services receive invoices post-service.
Can you replace laptop screens?
Yes, we replace all laptop screen types including 15.6" LED models from £75. Most replacements completed within 48 hours with next-day part delivery.
Are you CRB checked and insured?
Yes, all engineers are CRB checked with full public liability insurance. Certificates available upon request for business clients.
Do you provide remote IT support?
Yes, secure remote support available for Windows issues at £55 per session. Includes post-service software and security advice.
What areas do you cover?
We cover Bromley, Bexley, Greenwich, and surrounding areas including Orpington, Beckenham, and Sevenoaks. Business clients served in Central London and Essex.
Reviews (24)
Debbie Walker
Jun 03, 2022 Report
Chris at PC Headache was amazing, helping me solve my problem promptly and out of normal hours which was so much appreciated. Highly recommend.
Ta Kas
Jan 14, 2022 Report
Chris came highly recommended by someone who worked for a company that outsourced some of their IT to him. It came at a time when I was desperately looking for someone to help battle a number of issues and challenges I was facing with what really was, quite a new laptop. Chris was extremely fast to respond to my enquiries, and forthcoming about the reality of what was feasible, and realistic. I appreciated his no nonsense approach to assessing the situation, and ensured he actually listened to my concerns, and volunteered to take a closer look at my device.

He was quick to respond, highly professional, friendly, and went the extra mile with liaising with my product provider to explore all available options, in a cost effective way. He also successfully helped update, and fix an older laptop I had for me to use before I made any decisions about making another major purchase. I have no doubt that I will reach out to Chris for support again, and will definitely be sure to continue to recommend his company to others. He has struck me as trustworthy and reliable. Thank you very much for sorting out my PC migraine!
John Collis
Oct 27, 2021 Report
Chris at PC Headache has been looking after my computers for several years. Nothing is too much trouble. This week he has replaced the hard drive on my laptop, and then patiently and remotely reconnected my printer. His services are very reasonably priced. Most importantly for me, as I am not confident with technology, he does not treat me like an idiot! Highly recommended.
John Collis
Oct 21, 2021 Report
Chris at PC Headache has been looking after my computers for several years. Nothing is too much trouble. This week he has replaced the hard drive on my laptop, and then patiently and remotely reconnected my printer. His services are very reasonably priced. Most importantly for me, as I am not confident with technology, he does not treat me like an idiot! Highly recommended.
Jason Mochine
Oct 20, 2021 Report
Chris was clear to diagnose, concise in his explanations and quick in fixing my PC. I would recommend using PC Headache based on my positive experience.
June Ward
Sep 28, 2021 Report
Very quick service. New PC and transfer of files all done within 24 hours. Great service, reasonable price. Would recommend and will certainly use again. Have already recommended to friends. Thanks very much.
Samantha Rumens
Sep 22, 2021 Report
I've been going to Chris for a few years now for annual PC check ups and whenever I have a IT problem. Chris is helpful, responsive and never makes me feel stupid even when I'm sure I'm asking stupid questions! He's lovely to work with and can never do enough for you. It's a huge relief to find someone trustworthy and efficient particularly when you work for yourself and don't have an IT department! I very highly recommend!
Samantha Rumens
Sep 10, 2021 Report
I've been going to Chris for a few years now for annual PC check ups and whenever I have a IT problem. Chris is helpful, responsive and never makes me feel stupid even when I'm sure I'm asking stupid questions! He's lovely to work with and can never do enough for you. It's a huge relief to find someone trustworthy and efficient particularly when you work for yourself and don't have an IT department! I very highly recommend!
Brenda Onatade
Feb 28, 2021 Report
I've known Chris of PC Headache since about 2010, and he's still my go-to person for keeping my home computers going. Quick response, thorough job and open advice are his hallmarks. He's prompt, friendly, and does what he says he will. I've recommended him to others who've been equally satisfied. Good job Chris!
David F.
Jan 27, 2021 Report
Chris is a gentleman,honest ,straightforward and a pleasure to deal with. Would recommend him to anybody,and he knows his stuff
Deborah Mallagh
Dec 12, 2020 Report
Chris is a shining star! As with most people at the moment we're working from home and our pc was not playing ball! Chris is easy to get hold of, very clear and came round almost immediately. I would highly recommend him for any of your pc issues and can't thank him enough!
Mark Rodin
May 17, 2020 Report
I had some computer upgrades carried out by Chris, one that he had not done before (Op Amp Upgrade in sound card) and he carried them out in a professional way. The communication before he came out to the house was brilliant! The price he charged was very reasonable as well! I Would recommend to other people.
Lesley-Ann
Aug 17, 2018 Report
I have been using PC Headache for over a year. Chris sorted out the many problems I had with Old Laptops and New Laptops. He is proficient and knowledge. Even today when my laptop had a glitch he was there on the other end of the phone giving me help to sort it.
Caroline Andrews
Jun 26, 2018 Report
Excellent, excellent service! We contacted Chris today after a Windows download managed to wipe a laptop containing all of my Brothers University work! Chris was able to fully restore the laptop, and save all data in a few hours after another Computer Repair Service told us nothing could be done! Professional with an excellent level of customer service: Highly recommended!
Vas Landscapes
Nov 24, 2017 Report
I have been a Landscape Gardener for 30 years and since 2008 became self-employed and had a Website created by a designer. I was recommended Chris at PC Headache by a friend when my computer required repair and a service. Chris recently created a new Website for me with new ideas to make it more user friendly and eye catching. He is very professional, helpful and always responds quickly and efficiently to any questions I have or any advice I require.

I am very happy with the new Website and I have received many compliments from people who have visited the Website. I would happily recommend Chris' services to family and friends and I will continue to use his services.
Chloe S.
Dec 21, 2015 Report
I found PCHeadache via a search on Google, when my PC "seized" and was rendered unusable. Chris was very responsive when I emailed, came at the time agreed and did a great job, restoring everything as was. Such a relief! It only cost me 70, despite his working for nearly 2 hours straight - he also very kindly cleaned my PC up without being asked (but checking with me first if I was ok for him to do so). As such it runs faster / smoother than before. I can't recommend him highly enough.
Les Moody
Mar 24, 2014 Report
I have known Chris about 3 years and when I have had problems with my laptop he has sorted it out the same day. Chris is a friendly, professional and reliable guy and nothing is too much trouble and he certainly knows his stuff. As I use my laptop every day for my business and can't afford to be without it I will always use Chris in the future and travel a round trip of 20 miles for his services but its worth it and would recommend Chris to anyone. Les Moody
Qype User Maue
Jul 18, 2013 Report
Brought my laptop in here a few weeks ago after cracking my screen. They got it fixed like brand new and at a good price too! Highly recommended for your repair needs!
Merina Stanton
Chris came to help with various issues I was having with my computer. I used to use currys but didnt want to give up my computer for days. I couldn't be happier with the service, he was able to come round quickly, fixed all my problems very quickly and I considered it to be great value for money. It would be my pleasure to recommend him.
Chris Pierce
Yet another successful and reasonably priced visit. Chris is polite, friendly, professional and offers good impartial advice. Highly recommended!
Liam Connors
Hugely satisfied with the help and expertise that Chris W (from PC Headache) showed me recently.
Came out to my home on the same day and stayed til my PC issues were fixed. Only contacted him as my PC retailer repair service " wasn't available for a week as fully booked". In hindsight it was a good thing, as now have a PC man who's both flexible and trustworthy. Another unrelated problem was also fixed quickly over the phone (by remote connection) and was Free of Charge. Top service.
Recommended without hesitation.
Colin Thomas
Can't recommend highly enough. Fast, efficient and professional service. No problem appears to be insurmountable, always dealt with swiftly either on site or remotely.
Steven Wallace
A pleasure to deal with. Quick response to initial query and I was able to drop the machine off same day. Problem quickly identified and quote given. The machine is now working and I'm very pleased! Highly recommended.
Caroline Andrews
Excellent, excellent service! We contacted Chris today after a Windows download managed to wipe a laptop containing all of my Brothers University work!
Chris was able to fully restore the laptop, and save all data in a few hours after another Computer Repair Service told us nothing could be done! Professional with an excellent level of customer service: Highly recommended!!