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Lucidica We believe in old-fashioned quality service - doing what you say you will, turning up on-time and no hidden charges. We back this up with our Satisfaction Guarantee - if we don't start your support job on-time, it's FREE.

We believe there are 3 things that go into your decision on whether you are receiving value-for-money:
Excellent service;
High quality work; and
A great price.
Served areas
  • London
Highlights and features
  • 24 Hour Call Out
  • We pick up in less than 3 rings 90% of the time
Services
IT Support
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We work with you by injecting humanity into your existing technology to find out what is the best way we can make your business run more efficiently and protect it from any technological issues. If things go wrong we will answer the phone within three rings and get things back up and running as soon as possible.

We offer tailored IT support packages customised for your business. This level of support can vary dependent on your own requirements and can include features such as onsites and varied response times.
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Reviews (20)
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Valerij Grynkov
May 24, 2022
Thanks a lot for your quick and efficient help in solving the problem with VPN for Meeko Teams, great IT support, guys!
M. A. R. S.
May 10, 2022
Life savers! I was working on an important spreadsheet for most of the day when my computer suddenly froze. I had a deadline to meet that was only a few hours away so I contacted Lucidica IT and spoke to Ali. He was very professional, kind and knowledgeable and helped me to sort the issue and recover out my data meaning I managed to meet my deadline! Great guy who saved my day. Good company overall and would highly recommend. Thank you Ali!
Lily Pavicevic
Apr 08, 2022
What a great IT support! I deleted all folder by mistake and amazing guy Ali helped me retrieved it for me, plus gave me all other advises about documents I had on my MAC, how to save space etc. Thank you so much Ali!
Vadym L.
Nov 24, 2021
Lucidica is a good company! There were problems with the equipment and the connection of Dell computers, reconnected and set up all the processes. Thanks!
Ruslana Ovcharenko
Nov 23, 2021
Lucidica provides high level of IT support and the team is very friendly and easy to communicate with. I've had a great experience working with them and will continue to do so in future.
Oleksandra Voitenko
Nov 22, 2021
I got my technical issues successfully solved several times by engineers of Lucidica. They response quickly, have a meticulous approach to work and are easy to communicate with. Thanks for your professionalism, guys!
Vlad Kyrgan
Nov 18, 2021
Lucidica is great IT support team with very qualified engineers in it. They solved any types of issues with my technical equipment effectively and rapidly. Highly recommend this guys!
Jess G.
Nov 15, 2021
Great IT support, friendly staff and amazing customer service. We have been with Lucidica for the past few months and would highly recommend for everyone.
Nov 13, 2021
Lucidica is the best IT support company! Guys are quick to respond and easy to work with. Very communicative and got big experience with supporting the business from the first configuration to full support after all setup. Highly recommended.
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Jun 11, 2021
Efficient - Friendly - Patient We have been using Lucidica for nearly 5 years now and have always been impressed with the quality of service that we receive. They are super knowledgeable, extremely friendly, always helpful and we would happily recommend them to anyone! A special thanks to Leo and Evehnii for helping us for the migration! You guys have been AWESOME! Thank you!
Martyn Wolff
May 05, 2020
Would have no hesitation in thoroughly recommending Lucidica for IT support. Professional, patient with non-techies, and a pleasure to deal with.
Ana Horan
Dec 18, 2019
Such lovely people to work with! These guys know what they are doing in a friendly and relaxed way. Not only their service is fast and reliable, but also they take time to explain what the issue is I recommend them 100%
Marcel Baettig
Nov 18, 2019
We have been with Lucidica for over 10 years - very simply because they are the best around. Friendly, helpful and very bright - Thank you Jamal, especially for all your patience and knowledge, you solve our problems and help us understand how to develop our systems so we can stay ahead of the game - Keep on smiling - thanks!
Amy Smith
May 22, 2019
Lucidica are an amazing company to work with, its their people that set them apart from other companies. A couple of people to mention are Emma and Ryan however that's not to take away from the rest of the team as they are all wonderful. I would recommend them to anyone.
Qype User Juzmcm
Jul 20, 2011
I know several of the team at Lucidica, and I can report that they are truly committed to providing a very high level of service. Not to mention them really knowing their stuff about all matters IT! Highly recommended.
Qype User Shored
Jul 07, 2011
Lucidica has been providing our IT support in London now for some years, and I have been very impressed by their technical skill and knowledge, and especially their attention to service. They seem to really care about our staff, and talk in their language not techie speak. I'd recommend them for IT support for PC or Apple Macs, and mobiles like iPhone, Android or even Windows.
Giacomo Bugatti
Great service!
Lucidica does a great job by helping small businesses to solve their IT problems promptly.
Mary Doldersum
Great Company, Staff are always so helpful and friendly! Would definitely recommend them for all of your IT needs!
Yevhenii Pakhar
Guys thank you so much for great service. Everything is always resolved perfect and on time
Daria A.
Highly recommend Lucidica. They are extremely professional and wonderfully friendly company. Guys are always helpful and reliable.