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Your Trusted IT Partner in Potters Bar
Twin Systems is an independent IT consultancy established over three decades ago by twin brothers Paul and Stephen. We specialise in delivering tailored IT solutions, support, and security services to medium-sized businesses and corporates, ensuring technology remains reliable, efficient, and aligned with client objectives. Our independence allows us to provide unbiased advice, leveraging partnerships with leading technology providers to create systems that enhance collaboration, communication, and business growth.

With a focus on proactive management and personalised service, we help clients overcome technical challenges while prioritising data security and disaster recovery. Our team of experienced engineers provides fast response times and clear communication, enabling businesses to concentrate on their core operations without IT disruptions.
Services
IT Solutions IT Support IT Security Cloud Applications Cybersecurity Infrastructure Management Disaster Recovery Email Security Endpoint Protection Network Monitoring
Highlights and features
  • We offer over 32 years of experience in IT consultancy and managed services.
  • Our independence ensures unbiased, tailored technology recommendations for your business.
  • Proactive IT support minimises downtime with fast response and resolution times.
  • Comprehensive cybersecurity solutions protect against evolving digital threats.
  • Tailored IT roadmaps align technology with your business growth objectives.
What people say
Experts take pride in work Proactive IT support Tailored technology solutions
Services
IT Solutions
We design custom IT roadmaps to align technology with business goals. Our solutions enhance operational efficiency, scalability, and security through cloud integration, infrastructure optimisation, and proactive management. Services cater to growing businesses requiring reliable, future-proof systems.
IT Security
Comprehensive cybersecurity services protect against threats like ransomware and phishing. We implement network security, endpoint protection, and email safeguards while ensuring compliance with industry standards. Regular risk assessments maintain robust defences for sensitive data.
IT Support
24/7 monitoring and rapid-response support ensure minimal downtime. Our engineers provide troubleshooting, device setup, and system maintenance with transparent communication. Tailored support packages suit businesses of all sizes requiring consistent IT performance.
Cloud Applications
We deploy scalable cloud infrastructure and applications to improve collaboration and accessibility. Services include cloud migration, hybrid cloud setups, and ongoing management to ensure secure, efficient data storage and remote access capabilities.
Disaster Recovery
Robust backup and recovery plans protect against data loss. We implement automated backups, test recovery processes, and create contingency strategies to ensure business continuity during system failures or cyber incidents.
Questions
What IT services do you specialise in?
We specialise in IT roadmaps, cybersecurity, cloud solutions, infrastructure management, and proactive support tailored to business needs.
Do you support small businesses?
While focusing on medium-sized and corporate clients, we offer scalable solutions adaptable to growing businesses requiring advanced IT support.
How do you ensure data security?
We implement network security, endpoint protection, email safeguards, and regular risk assessments to protect against cyber threats.
Are your services available remotely?
Yes, our cloud solutions and remote monitoring services support businesses with distributed teams or hybrid working environments.
What response times can I expect?
We prioritise rapid resolution with clear communication, though specific SLAs depend on your chosen support package.
Can you help with IT compliance?
Our cybersecurity and data protection services align with industry standards to help maintain regulatory compliance.
Reviews (5)
Filipe Pereira
Jun 17, 2021 Report
"The team at Twin Systems are a pleasure to work with, providing valuable IT support to our disbursed teams, in a way that is easy to understand, prompt and effective" Filipe Pereira, Compliance and Risk Officer, Start Network
June Cory
Aug 10, 2020 Report
From the moment we were introduced to Twin Systems their professionalism shone through and set them apart from the competition. They performed an in depth audit of our current business IT arrangements and followed up with their recommendations which were all clearly laid out in a user friendly manner and within expected budget. They then promptly had us up and running with new hardware, with minimal disruption and great consideration of business impact.

Any issues we have encountered have been dealt with very quickly, in a professional way, and they always check in after the event to make sure all is still running smoothly. In crowded and often commoditised market, it makes a refreshing change to work with individuals who are experts and clearly take pride in their work.
Natalie Quilter
May 12, 2019 Report
It was refreshing and positive to see a consistent personal service by this managed service provider.
Carl French
The thing that makes Twin Systems stand out, apart from Paul Songaila who runs the business and really knows his stuff, is the very business-oriented approach the firm has. Also, they clearly have a very good grip on how to deal with all the threats out there which can take down IT systems -and with them the business. If you're not sure whether your business could survive an IT attach or systems failures then do give them a call now.
Julie Yates
Twin Systems were superb, really helpful. They fixed my issues very promptly and efficiently, I am thrilled it was a quick fix for something that was inexplicable. So glad we are hosted and supported by Twin.