Business Details
40 Years
experience
Your Trusted IT Partner in Southampton
Established in 1986 by Ian Ward, Mercury Systems has built a legacy of delivering tailored IT solutions to businesses across the South of England. With nearly four decades of industry expertise, we specialise in IT support, Microsoft 365 optimisation, and proactive cyber security services. Our team of certified professionals prioritises reliability and efficiency, ensuring businesses of all sizes can focus on their core operations while we manage their technological infrastructure. In 2022, leadership transitioned to Mike Keats, who brings 30 years of IT experience, reinforcing our commitment to innovation and client-centric service. From cloud migration to disaster recovery, we provide scalable solutions aligned with evolving business needs. Our proactive approach to cyber security safeguards sensitive data, minimising risks and ensuring regulatory compliance. As a trusted partner, we combine technical excellence with personalised support to maximise the value of your IT investments.
Services
IT Support
Microsoft 365
Cyber Security
Cloud Solutions
On-Premise
Telephony & Connectivity
Firewall & Security
Disaster Recovery
Microsoft Teams Support
Azure Services
Served areas
- Hampshire, Wiltshire, Dorset & Sussex
Details
- Year established: 1986
Highlights and features
- We offer nearly 40 years of experience in IT support and solutions.
- Our team provides tailored services for businesses of all sizes.
- Proactive cyber security measures protect against evolving threats.
- We specialise in Microsoft 365 optimisation and cloud integration.
- Our clients span Hampshire and the wider South of England region.
Services
IT Support
Our IT support services ensure seamless operations by addressing technical issues promptly. We offer flexible solutions, including Pay As You Go and managed support, tailored to business needs. Our experts proactively monitor systems to prevent disruptions and maintain optimal performance.
Microsoft 365
We optimise Microsoft 365 for enhanced collaboration and productivity. Services include Teams configuration, cloud migration, and Azure integration. Our support ensures businesses leverage the latest tools securely, enabling remote work and efficient communication across devices.
Cyber Security
Our cyber security solutions defend against evolving threats through threat detection, compliance management, and disaster recovery. We implement robust firewalls and backup systems to safeguard sensitive data, ensuring business continuity and regulatory adherence.
Cloud Solutions
We facilitate secure cloud adoption with tailored migration strategies. Services include Windows 365 deployment and Azure optimisation, enabling scalable storage and remote access. Our approach minimises downtime while enhancing data accessibility and infrastructure flexibility.
Managed IT Support
Our managed IT support provides round-the-clock monitoring and maintenance. By anticipating issues before they arise, we ensure uninterrupted operations. This service includes regular updates, performance optimisation, and dedicated support to reduce long-term IT costs.
People
Mike Keats
Director
Mike Keats has led Mercury Systems since 2022, bringing 30 years of IT expertise. His focus on client-centric solutions ensures businesses receive strategic support tailored to their unique needs.
Ian Ward
Founder
Ian Ward founded Mercury Systems in 1986, establishing a reputation for reliable IT services. His legacy of technical excellence continues to influence the company's approach to innovation and customer care.
Questions
What IT services do you offer?
We provide IT support, Microsoft 365 optimisation, cyber security, cloud solutions, and managed IT services tailored to business needs.
How long have you been in business?
We have served clients across the South of England since 1986, combining decades of experience with modern technological expertise.
Do you support remote working setups?
Yes, we specialise in enabling remote work through Microsoft Teams, cloud migration, and secure connectivity solutions.
How do you handle cyber security threats?
We employ proactive threat detection, compliance management, and disaster recovery plans to protect your data and infrastructure.
Can you assist with Microsoft Teams Phone?
Yes, we configure and manage Microsoft Teams Phone for seamless communication, ensuring reliability and security for your business.
Reviews (2)
Andrew Mortimer
Apr 27, 2021
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Great experience.we've had the home installation for many years and experienced no issues, have recently redecorated, was experiencing a fault, called up and had an engineer onsite within 24 hours and all now resolved.complete peace of mind
Amanda Ash
Nov 10, 2018
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Amazing company. Actually had dealings with them when they hosted a Macmillan Coffee morning, such a warm, wonderful bunch of people. Would definitely consider them for any professional work.