Business Details
Emergency
services
Award-Winning IT Support Services UK
PC Support Group is a multi-award-winning IT support company dedicated to helping businesses maximise their use of technology. With over two decades of experience, we specialise in delivering exceptional IT, telecoms, and cybersecurity services that improve productivity, reduce costs, and protect businesses. Our team of qualified engineers provides tailored solutions including fully managed IT support, remote monitoring, co-managed services, and server maintenance. We hold industry accreditations such as Cyber Essentials, Microsoft Partnership, and membership in the Apple Consultants Network. Our proactive approach combines 24/7 monitoring with rapid response times, ensuring 98.9% customer satisfaction and 81% first-time resolution rates. Clients praise our expertise in implementing robust cybersecurity measures, seamless cloud migrations, and cost-effective technology solutions that drive business growth. We serve over 2,000 users daily across the UK, maintaining a strong focus on strategic support, painless onboarding, and budget control for our clients.
Services
IT Support
Cyber Security
Cloud Services
VoIP Systems
Managed Antivirus
Served areas
- Luton, Stevenage, Dunstable, Hitchin, Letchworth, Leighton Buzzard and surrounding areas
Details
- Year established: 2025
Highlights and features
- We offer 20+ years of experience in business IT support
- Our team provides 24/7 proactive monitoring and rapid response
- We guarantee 98.9% customer satisfaction score
- Our company is Cyber Essentials accredited
- We support 2,000+ users daily across the UK
Associations and certifications
- Cyber Essentials
- Microsoft Partner
- Apple Consultants Network
What people say
Expertise
Quick resolution
Proactive monitoring
Cost savings
Seamless transition
Services
Managed IT Support
Our fully managed IT support services provide comprehensive technology management for SMEs. With 24/7 monitoring and proactive maintenance, we ensure maximum system uptime and rapid issue resolution. Our team handles everything from network security to software updates, allowing businesses to focus on core operations while we maintain their IT infrastructure.
Cyber Security
Our multi-layered cybersecurity approach protects businesses from evolving threats through managed antivirus, firewalls, and Cyber Essentials accreditation. We implement advanced security measures including dark web monitoring, multi-factor authentication, and regular security audits to safeguard sensitive business data and prevent security breaches.
Cloud Services
We deliver scalable cloud services including Microsoft Azure and Google Workspace implementations. Our cloud solutions offer secure data storage, seamless collaboration tools, and cost-effective infrastructure options. We provide complete migration support and ongoing management to ensure businesses maximise the benefits of cloud technology while maintaining data security and compliance.
VoIP Telephone Systems
Our VoIP telephone systems provide modern communication solutions with advanced features and cost savings. We implement unified communications platforms that enable flexible working arrangements, improve customer service, and integrate seamlessly with existing business systems, all supported by our expert technical team and rolling monthly contracts.
Mobile Device Management
Our mobile device management solutions secure and optimise business mobile devices while enhancing productivity. We implement comprehensive management systems that protect company data, ensure compliance with regulations like GDPR, and enable efficient remote device management across multiple platforms and operating systems.
Questions
What IT services do you offer for SMEs?
We provide fully managed IT support, remote monitoring, server maintenance, cloud services, and cybersecurity solutions tailored to small and medium businesses.
Are you Cyber Essentials accredited?
Yes, we are Cyber Essentials certified and can help businesses achieve and maintain this important cybersecurity accreditation.
Do you offer 24/7 IT support?
Our services include 24/7 monitoring and support with rapid response times, ensuring your business has continuous protection and assistance.
What cloud solutions do you provide?
We offer Microsoft Azure services, Google Workspace support, hosted systems, and virtual desktop infrastructure tailored to business requirements.
How do you handle cybersecurity threats?
We use a multi-layered approach including managed antivirus, firewalls, dark web monitoring, and regular security audits to protect your business.
Can you help with business telecoms?
Yes, we provide VoIP telephone systems, mobile device management, and dedicated leased lines to enhance business communications.
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Reviews (4)
Darlene Knoll
May 22, 2022
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PC Support deserve a 5 star rating, they go above and beyond, they help with all our PC needs including setups, log in's, security and phone systems. They are always friendly and give a speedy response to all our needs.
Tristan Quilter
May 08, 2021
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Great service, gets things done even while your away or can do things for you middle of the night so your up and running during the day. Great technical expertise, and knowledge of what's happening with your system.
Pam Case
Feb 11, 2019
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Customer Service par excellence! Very responsive, pleasant to deal with, pro-active, knowledgeable. Total peace of mind knowing my IT system is safe and efficient - without a hefty price tag!
Joanne Hawkins
Nov 10, 2013
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Great experience with The PC Support Group, saved the day when I had the Blue Screen of Death! Would recommend them to anyone who needed one off or continued PC Support. Thanks guys :-