Business Details
22 Years
experience
Your Trusted IT Support Partner in Alton
Established in 2004, we are a family-run IT support company dedicated to providing reliable technical solutions for small businesses and domestic customers across Hampshire and Surrey. Our expertise spans hardware and software troubleshooting, network configuration, and cybersecurity measures, ensuring clients receive comprehensive support tailored to their specific needs. With over two decades of combined experience in the IT sector, our team prioritises clear communication and practical problem-solving to demystify technology for our clients. We specialise in Microsoft 365 migrations, scam prevention strategies, and system optimisation to enhance operational efficiency. Our commitment to maintaining transparent pricing structures and ethical service practices has earned us a strong local reputation through consistent word-of-mouth recommendations. We operate from our base in Alton, serving communities in Farnham, Petersfield, and Liphook with both on-site and remote support options. Our approach focuses on building long-term relationships by delivering dependable solutions that evolve with emerging technological advancements. By maintaining a hands-on, customer-centric methodology, we ensure technical challenges are resolved promptly while minimising disruption to daily operations. Our track record of successful implementations and proactive maintenance demonstrates our capability to address diverse IT requirements across multiple industries.
Services
IT Support
Computer Repairs
Microsoft 365 Migration
Cybersecurity Solutions
Network Setup
Served areas
- Alton, Farnham, Petersfield, Liphook, Liss, Four Marks, Bentley, Churt, Grayshott
Details
- Year established: 2004
Highlights and features
- We have over 20 years combined experience in IT support
- Our team provides responsive on-site and remote assistance
- We specialise in Microsoft 365 migrations for businesses
- Our cybersecurity solutions protect against modern digital threats
- We maintain transparent pricing with no hidden fees
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Extremely efficient service
Responsive and quick
Knowledgeable expertise
Reliable support
Personal service
Services
IT Support
Our IT support services cover hardware and software troubleshooting, system maintenance, and technical guidance for businesses and home users. We provide both on-site visits and remote support to resolve issues efficiently. Our team ensures minimal disruption to daily operations while maintaining robust system performance across multiple platforms.
Computer Repairs
We offer comprehensive computer repair services for desktops, laptops, and servers. Our technicians diagnose and fix hardware failures, software conflicts, and performance issues. With rapid response times and quality replacement parts, we restore functionality to critical business systems while providing clear explanations of required repairs.
Microsoft 365 Migration
Specialised migration services help businesses transition to Microsoft 365 seamlessly. We handle data transfer, account configuration, and staff training to ensure smooth adoption. Our implementation process maintains data integrity while optimising cloud features for improved collaboration and document management across organisations.
Cybersecurity Solutions
Our cybersecurity services protect against phishing attacks, malware, and data breaches through proactive monitoring and system hardening. We implement antivirus solutions, firewall configurations, and staff training programs. Regular security audits identify vulnerabilities before they become critical issues for businesses of all sizes.
Network Setup
We design and implement reliable network infrastructures for new offices or system upgrades. Services include router configuration, wireless network deployment, and device synchronisation. Our solutions ensure secure, high-performance connectivity across multiple locations while maintaining compatibility with existing business systems.
People
Andy
Lead Technician
Andy has over 15 years' experience in IT support, specialising in business system migrations and cybersecurity. He provides expert technical solutions while maintaining clear communication with clients to explain complex processes in accessible terms. His approach focuses on building long-term client relationships through reliable service delivery.
Questions
What areas do you cover for on-site support?
We provide on-site IT support across Hampshire and Surrey, including Alton, Farnham, Petersfield, and Liphook.
Do you offer emergency IT repairs?
While we don't provide 24/7 emergency services, we prioritise urgent requests during regular business hours.
Can you help with Microsoft 365 implementation?
Yes, we specialise in Microsoft 365 migrations including data transfer, account setup, and staff training.
How do you handle cybersecurity for businesses?
We implement antivirus protection, firewall configurations, and staff training to prevent cyber threats.
What experience does your team have?
Our technicians have over 20 years combined experience in IT support and system maintenance.
Do you provide remote support options?
Yes, we offer remote diagnostics and troubleshooting alongside our on-site service provision.
Reviews (3)
Hannah B.
Jun 25, 2023
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I can't recommend Andy enough! He revived my PC and offered incredibly helpful, knowledgeable, and impeccable service. I wouldn't hesitate to return. Thank you, Andy!
Dave Goodwin
Nov 10, 2017
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Once again Andy came and fixed my computer you will not get a better service than this it broke yesterday back today just wonderful if I could I would give him 10 stars.thank you Andy.
Dave Goodwin
Once again Andy came and fixed my computer you will not get a better service than this it broke yesterday back today just wonderful if I could I would give him 10 stars.....thank you Andy.